Job ID :
Company :
Internal Postings
Location :
Chicago, IL
Type :
Duration :
6 Months
Salary :
Status :
Openings :
Posted :
16 Jul 2019
Job Seekers, Please send resumes to

Detailed Job Description:

  • Expert Knowledge in Testing Genesys Architecture for Voice & Multimedia.
  • Proficient with Hammer & Selenium automation testing tools.
  • Prior experience in testing most of the below Genesys components:
  • Speech-enabled, self-service Interactive Voice Response (“IVR”) system
  • Sophisticated multi-channel level routing
  • Enhanced real-time and historical reporting
  • Chat and email functionality
  • Callback and outbound functionality
  • Genesys Interaction Recording (“GIR”)
  • Genesys Workspace Desktop Edition (“WDE”)

Minimum years of experience*: 5

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes