Job Seekers, Please send resumes to email@example.com
Must have skills:
- IID, Prod support experience
- Handle L1 and L2 tickets. Take care of immediate prod issues.
- Reporting and health check communication. Attending meetings.
Detailed Job Description:
- Hands on experience in IID IBM BPM advance.
- Should have worked in production support project.
- Knowledge on L1 and L2 support.
- Good in client interaction.
Minimum years of experience: 5+
Certifications Needed :No
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
- Client Communication and Reporting.
- Work on L1 and L2 tickets and triage issues on eco call
- Offshore coordination.