Job ID :
Company :
Internal Postings
Location :
Pleasanton, CA
Type :
Duration :
12 Months
Salary :
Status :
Openings :
Posted :
1 week ago
Job Seekers, Please send resumes to

Detailed Job Description:

  • MAC Imaging using DEP
  • Access troubleshooting
  • Account unlock and password reset
  • Application/Software Installation
  • JAMF application support
  • OS Upgradation as per established standards
  • Loaner device management
  • Network connectivity issues
  • Outlook mail configuration and troubleshooting
  • Working with Desktop engineering and ITAM teams
  • Updating SNOW records as appropriate
  • Incident and Request ticket support
  • Working with remote SD team for escalated issues
  • Providing remote support for escalated issues
  • End point compliance support
  • Strong communication and customer handling skills.
  • Open to work in 24X7 rotational shifts
  • Minimum 2+ years of experience required.

Minimum years of experience: 2+

Certifications Needed: No

Interview Process (Is face to face required?): No

Does this position require Visa independent candidates only? No