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Crm Consultant Resume Profile

Pune, IndiA


To obtain a consulting position as a technology specialist developing and implementing solutions for Microsoft Dynamics CRM and other Dynamics products


CRM Consultant


  • Implemented business processes by creating custom entities and writing JavaScript code to capture Chamber of Commerce information related to Properties in CRM.
  • Refreshed test organizations with production data be restoring the databases in test and importing the organizations.
  • Developed scribe integrations to import Lease log information from JD Edwards accounting software to CRM
  • Provided outlook client Installation support and troubleshooting issues.
  • Created new and modified existing workflows to implement business logic.


  • Performed upgrade of plugins and JavaScript from CRM 4.0 to CRM 2013
  • Developed plugin to count number of active and draft quotes on an opportunity upon create, update, delete and activation of quotes
  • Developed plugin to duplicate sales order and sales order details to implement on stock inventory sales process.
  • Developed Dashboards reports for Sales and Service departments
  • Developed plugin to capture sales order submit history
  • Implemented timesheet application for service department in CRM by designing custom entities and developing plugins
  • Developed console applications in C .net using CRM web services to format phone number and state fields in CRM, auto generate forecast entity records for each salesperson.
  • Developed a web application using C .net to generate Google markers on Google map for orders entered in Microsoft Dynamics GP and CRM using Google APIs
  • Developed 40 plus SSRS reports using SSRS 2005 to handle the reporting needs of executive team.
  • Developed daily scheduled integrations between Microsoft Dynamics CRM and GP using Scribe to synchronize GP Customer and Customer Address data to CRM.
  • Developed real-time scribe integration using MSMQ and scribe GP and CRM publishers to integrate Sales Orders from CRM to GP
  • Performed site map modifications in CRM
  • Designed, developed and implemented methodology to automate quoting process for sales engineers.
  • Created SSIS packages to extract inventory items quantity and site information to external vendor FTP sites.
  • Created custom SSRS AR Aging Report for the accounting department to provide sorting and filtering options. Developed SSRS bookings and backlog reports
  • Created custom stored procedure to generate next customer number for accounting software Dynamics GP and integrated with Sales Pad
  • Performed SQL server maintenance. Setup Microsoft recommended daily/weekly maintenance activities. Refresh Test Company with live data.
  • Performed Security Roles and Tasks administration in Dynamics GP for all users.
  • Setup activity options and reports to assist accounting and administration teams in tracking data changes
  • Developed a TSQL trigger on Item Master table to assign item to all warehouses 70 with zero quantities using curser
  • Developed a console windows application in C .net and used Exchange APIs to extract tracking information from specific vendor emails and updated SOP orders in GP with tracking information
  • Performed Great Plains versions 8, 9 and 10 and GP2010 Upgrades for various clients in St. Louis.
  • Performed customizations and integrations between GP and CRM using eConnect and GP web services.


  • Developed C .net windows application to manipulate flat file data and import into GP.
  • Performed integrations between GP and CRM using Scribe Insight.
  • Experience in Implementing and Maintaining SQL Server 2000/2005. Performing maintenance tasks backup restores, creating and scheduling database jobs, SQL server engine performance analysis
  • Well versed with GP table structure and data model, specifically AP, SOP and Inventory modules.
  • Installed and configured Microsoft FRx6.7, Integration Manager.
  • Experience in troubleshooting database issues in general and specific to Dynamics products.
  • Performed installation and configuration of Business Portal for Microsoft Dynamics GP 10, 2010.
  • Modified Dynamics GP Report Writer reports Payables Aged Trial Balance, Computer Checks Posting Journal to change default sort order and display SQL data
  • Developed and deployed a simple ASP.Net web application with membership and role implementation for maintaining employee information and tracking timesheets.


ICE Manager

  • Developed and tested automation tools for ICE Manager using VB.Net and SQL Server 2000 ICE Manager is used to programmatically create websites and configure IIS, carry out installations of applications based on a four tier Architecture where inputs are given to the program using XML file called Stub and the series of actions to be taken by the program is fed by an XML Workflow document.
  • Developed web application using ASP.Net and SQL Server 2000 to configure User Group Configurations
  • Developed a windows application using VB.Net to configure Visual Source Safe 6

Installation Packages

  • Analyzed, developed, tested and deployed an installation package for MIPS Mortgage Information Processing System Application a Visual Basic Application using Visual Basic 6 and InstallshieldX.
  • Formulated an application's deployment plan for solving DLL Hell. DLL Hell was handled by the successful implementation of the concept of component ISOLATION
  • Developed, tested, and deployed installation packages for NetOxygen Tool in Silent mode using InstallshieldX. NetOxygen, a product of Gallagher Financial Systems is a tool used by developers to develop mortgage related web applications


Operating Systems : Windows Server 2012/2008, Windows 8/Windows 7/XP

Languages : C .Net, VB.Net, Visual Basic VB , JavaScript, HTML

Web Technologies : ASP.Net

Databases : SQL Server 2012/2008/2005, MySQL

Tools : Salesforce, TFS, Installshield X, Demoshield 7.5, Adminstudio 6.0, Microsoft Office 2003/2007/2010/2013

Others : Active Directory Administration, ISA/ Watch guard administration

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