Storage Engineer Resume Profile San Jose, CA - Hire IT People

EMPLOYMENT:

Confidential

Storage Engineer

Develop Data migration plans using snapmirror, snapvault, SVC, Truecopy, Shadow copy, SRDF, Global and Flash copy and several of my own scripts and tools.
Manage Cisco UCS series, HP Blades, IBM blade servers
Upgrade Netapp to cDOT code
Manage large EMC, NETAPP, HDS, IBM, SVC, XIV, VMAX systems with large scale
Implemented VMAX40 and VPLEX
Manage tickets, oncall, projects, SLAs, SOWs
Performance capacity, data capture and analysis
Automate several tasks on VMware with STAF, PERL, IOZONE and OS related tasks
Analyze customer requirements for SAN and NAS technical design, backups and architect storage systems
Provide several improvements and tuning guidelines for iSCSI, NAS and SAN for the storage product development
Migration lead from several technologies to Clustered NAS, including FAS 8000 and EF550 Flash array.
Developed plans for migrations from VNX to Netapp NAS and SAN using Cisco and Brocade switches and Directors.

Confidential

Support Mountain

Specialize in documenting procedures to correct technical issues within the Google Apps system
Test domains for functionality in order to facilitate corrections in settings or escalate backend issues to engineers
Troubleshoot problems with mail flow and mail delays using email header analysis
Communicate with engineering using the internal tool Buganizer to document new bugs and archive previous bugs
Phone support for the entire Google Apps product line and backup support during system outages
Collaborate with the global team to solve issues in an efficient manner by utilizing a pooled ticket workflow

Confidential

Storage Engineer

Monitoring of Backup jobs in all IDCs using NetBackup.
Storage Administration. EMC CX3 SAN, NetApp Filers FAS 270.
Implementing SAN backed VMware ESXi/ESX/VSphere HA/DRS/Vmotion and VMware Server across the board in Operations. VMware Virtual Center.
Extensively use Capacity planning tools to deploy capacity including Storage, Servers, Rack, power, human resources, cooling and keep 99.99 uptime
IBM SVC, D5300s, D8300s, D4400s.
Utilized Data Domain and Centera
Develops capacity models, data network capacity plans and be a technical advisor for data storage engineering, SAN switching, XIV, EMC VMAX, EMC DMX, R700 and SVC
Design and architect Netapp, HDS VSP, EMC VMAX arrays, IBM XIV and DS83x, HDS USPV, HDS Shadow copy, Flash Copy, Snapmirror, SRDF and maintain run books for co-engineers to support the environment

Confidential

Technical Customer Service

Resolved technical problems on the product lineup sold at Fry's in order to minimize item returned back to the store
Liaison between customer and internal technical support team to escalate complex issues
Utilized inventory systems to assist the customer with product availability forecasting
Solved issues in a timely manner and respond to customer needs
Identified and rectified internal flaws in website and user interface

Confidential

Computer Technician

Designed, built and optimized custom computers from core components
Experience with system testing, benchmarking and optimizing computer systems functionality
Repaired desktops/laptops and corrected technical issues in software
Overclocking systems by modifying clock speeds and voltages via bios and software then performed stability test
Diagnosed failure of core components and performed product research for suitable replacement parts
Worked on wide array of storage systems