SUMMARY:

• A result oriented individual with over 8 years of diversified experience in Business Analysis, System Analysis and Process Analysis areas.
• Strong knowledge of Project management skills such as time estimation, task identification, and scope management.
• Proficient in requirements engineering, analyzing and documenting business and system requirements in Business Requirements Document (BRD) and System Requirements Specifications (SRS) Document.
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Proficient in MS - Visio for model diagrams, MS-Word for documentation and MS-PowerPoint for presentations.
• Possess strong knowledge in working on all the phases of the Software Development Life Cycle (SDLC).
• Expertise in system modeling methodologies including Agile, Rational Unified Process (RUP) and Waterfall.
• Expertise in mapping business processes, performing “as-is” analysis and creating “to-be” processes (GAP Analysis) and also involved in Test Matrix and Traceability Matrix.
• Interacted with client’s front and back office personnel to elicit business requirements and software usage by applying various techniques, such as Joint Application Development (JAD) sessions, SME and Stakeholder Interviews, Brainstorming Sessions, Questionnaires and Prototyping.
• Experienced in describing and communicating business processes by using Flowchart, Use Case Diagram, Sequence Diagram and Workflow Diagram, using tools like MS Visio and Enterprise Architect.
• Well-versed in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) diagrams including Use-Case diagrams, Activity Diagrams and Wireframes using MS-Visio and Rational Rose
• Optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements and also Conducted User Acceptance Testing (UAT).
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments
• Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.

TECHNICAL SKILLS:

Methodologies: RUP, Agile, Waterfall

Testing tools: QTP, Load Runner, Test Director, Quality Center

Requirement management tools: Borland Caliber RM, StarTeam, ALM, Rational Requisite Pro, Rally

Change Management Tools: Rational Clear Quest

Office Tools: MS Project, MS Word, MS Excel, MS PowerPoint, MS Outlook

Business Modelling Tools: Microsoft Visio, Rational Rose

Version Control Systems: Rational Clear Case, MS SharePoint

Database: MS SQL Server, MS Access, and Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Sr. Business Analyst

Responsibilities:

• Interacted with the Users, Designers and Developers, Project Manager to get a better understanding of the Business Processes and help in gathering all the business requirements.
• Designed and developed project document templates based on SDLC methodology.
• Managed Scope and change throughout the SDLC process of the product.
• Implemented and integrated RUP solutions with complete line of traceability for all the artifacts of web development projects.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Met with report users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Used the Agile methodology to build the different phases of Software development life cycle. (SDLC)
• Followed Agile (XP) Methodology for the release.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Involved in understanding the current business process, defining scope of the project along with position statement.
• Documented the dimensional models of ETL system.
• Led the testing efforts of the Data Marts in development, coordinated moving/setting up of processes in dev/qa/production. Worked with QA team and UAT team to go over the various test scenarios for different types of loads in the data marts.
• Used SQL to test various reports and ETL load jobs in development, QA and production environment

Confidential,Plano, Texas

Business Analyst

Responsibilities:

• Experience in handling very complex Business Requirements and translate them into functional requirements
• Worked collaboratively and gathered requirements from American Airlines, Swiss Airlines and COPA Airlines.
• Serve as a liaison between Preparation and Build Team. Participated in a user and task analysis to maintain the business community's perspective.
• Participated in the Scrum meetings and collaboration meetings with the team and the Product Owners.
• Worked with the Build team and wrote the requirements in the form of User Stories, Scenarios and SRD (Short Requirement Document) for the applications.
• Participated in the Planning poker session with the development team and scrum master for sprint planning and estimation of user story points.
• Worked with UX designer to create the wireframes of the applications.
• Work with the Functional Architect to assess current capabilities and identify high-level requirements and to create Business Process models.
• Wrote Use cases for the enhancements of the applications.
• Participate in transitioning and to ensure a clear and complete understanding of requirements to the development team.
• Assist in translating requirements into test cases/conditions and expected results for product, performance and user acceptance testing.
• Worked with the Documentation team and wrote User Guides for all the applications i.e. EMD Product & Pricing, EMD Agent UX and Sales Reporting and also trained the Training team.

Confidential, Philadelphia, PA

Business Analyst

• Involved in business analysis and project management, coordinating between the team members, addressing budget issues and creating test plans according to the business requirements.
• Responsible for procurement and demand forecasting effort
• Deployed the Demand Forecasting, Allocation and Replenishment Modules.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Defined and documented the vision and scope of the project.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Followed the RUP methodology for the entire SDLC.
• Involved in writing and implementation of the test plan, and various test cases for UAT.
• Initiated, proposed and implemented critical analytical and technical turnkey solutions extensively increasing the quantitative and qualitative value of the application.
• Involved in project planning, coordination and implemented QA methodology.
• Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
• Enhanced test cases and scripts by adding the required functionality as per the new business requirements.
• Defect Tracking and Bug Reporting was performed using Quality Center.
• Performed manual testing on different modules of the application.
• Worked with Data Sheet to facilitate the automation testing.
• Developed Test Matrix to give a better view of testing effort.
• Verified that the data outputs and transformations between systems remain true and not compromised as systems are bundled together.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Attended weekly meeting to discuss progress and modification to test plans due to change in business requirements.

Confidential, Phoenix, AZ

Business Analyst

• Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage
• Gathered requirements, developed Process Model and detailed Business Policies.
• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Created and maintained procedures and documentation.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Managed scope and deadlines.
• Managed the project using the MS project extensively.
• Involved in all major cycles and phases of the project from scope definition risk analysis to user acceptance testing and monitoring the release of the product.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Followed the RUP methodology for the entire SDLC.
• Involved in project planning and coordination.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions
• Worked with the clients on the final signing process in the User Acceptance stages.
• Developed recommendations and designed solutions for process improvements.
• Responsible for submitting status reports to management summarizing completed projects/tasks.
• Provided guidance and recommendations on process improvements and "best practices".

Confidential,New York, NY

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Conducted extensive requirement analysis
• Performed business using casewise modeller
• Thoroughly studied the requirements for the process re-engineering
• Involved in creating PNR records, passenger records, with unique reference number.
• Developed models to project revenue and costs to support budget forecasting and strategy development. Prepared standard monthly reporting.
• Ensured financial statements are accurately stated via in-depth review/analysis of system generated revenue and expense activity reports.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio .
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements using UML.
• Designed and developed Use Cases and UML models using Microsoft Visio.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential,Jersey city, NJ

Business Analyst

• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Developed Data Flow, Work Flow, Process Flow and Entity Relationship Diagrams in MS Visio, and analyzed them to create AS IS and TO BE scenarios.
• Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing (RUP) and Unified Modeling Language (UML).
• Responsible for Documentation in each phase of RUP Methodology, Risk Assessment, and Validation & Verification process.
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Performed Defect Tracking and Change Control Procedures using Rational Clear Quest and Configuration Management and Version Control using Rational Clear Case.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Conducted manual Black Box Testing to better understand the functionality of the AUT.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
• Involved in the development of Test Plans, Test Cases and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.
• Worked with the Project Manager on various Project Management activities like Environment Request, and Compliance Issues.
• Used MS Project to manage schedules, deadlines and resources.
• Created product documentation, printed user manual and training materials.