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Business Analyst Resume

Atlanta, GA

Professional Summary:

  • Over 7 years of extensive, practical experience as a Business Analyst in the Finance, Mortgage, Software and Healthcare Industries.
  • Thorough knowledge on Software Development Life Cycle (SDLC) principles and methodologies such as Agile, Integrated Methodology (IM), Rational Unified Process (RUP), Spiral and Waterfall Method.
  • In-depth knowledge in developing Use Case Model, Use Case Diagrams, Structural Diagrams, Behavior Diagrams, Context Diagram, Process Flows, Data Flows, and Work flows.
  • Extensive knowledge of business analysis methodologies and concepts such as Unified Modeling Language (UML), Object Oriented Analysis and Design (OOA) and Joint Application Development (JAD) session.
  • Extensive knowledge of financial statements, Financing Structures, Derivatives, Capital Management, Portfolio Analysis, Stock Valuation, Amortization and Budgeting.
  • Experienced in all financial instruments within investment banking and brokerage environments (Equity, FI, FX, Derivatives, Mutual Funds, Options, Swaps, Asset Backed Securities, Hedge Funds); Basel Risk Management (Credit, Market, Operational); Portfolio Risk (Credit Risk; Market risk across all assets); Trading, Settlement and messaging concepts (Trade lifecycle, Straight through Processing and SWIFT.
  • Experienced in implementing Normalization/Denormalization techniques for optimum performance in OLTP/OLAP database environments.
  • Extensive experience working with a wide variety of business and technology groups (includes developers, QA analysts, data architects, ETL members, project managers) defining business requirements, functional requirements, non-functional requirements, use cases, test cases and creating detailed functional/technical specification documents.
  • Experienced in managing project teams of Business Analysts and Quality Assurance Analysts ensuring quality, budget and timeliness of the project.
  • Proficient with Rational Tools (includes Rational Requisite Pro, and Rational Rose) and Microsoft Office tools (includes MS Project, MS Visio, MS Access, MS Excel, MS Word, MS PowerPoint).
  • Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject-matter experts, stakeholders, system implementers, and application end users.
  • Education Qualifications:
    Masters of Business Administration with concentration in Finance.

    Skillset:
    Win 95/98/NT/2000/XP/Vista, C++, C, MATLAB, MS Office Suites (MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, MS Project, MS Visio) RequisitePro, MySQL, UML, RUP, Test Director, Crystal Reports, PDF Generation tools, Rational Requisite Pro, and Rational Clear Case, Dreamweaver, Adobe Page Maker, Photoshop

    Projects Summary:

    Confidential,Atlanta, GA 7/2008 - Present
    Business Analyst
    Bank of America is a diversified financial services company that provides a broad range of retail banking/ brokerage, asset/ wealth management, and corporate/ investment banking products and services. The project involved combining an investment account with a checking account in which a business owner is required to maintain a threshold balance. The bank then “sweeps” any excess funds into an investment account. When the account drops below the minimum required, money is automatically “swept” into the checking account to cover checks and other debits.
    Hardware/Software:
    .NET, Windows XP, RUP, UML, Visual Basic, Rational Rose, Rational Requisite Pro, Rational Clear Case, UML 2.0.

    Responsibilities:

  • Designed workflow of the existing SWEEP process and Money Market transactions for Retail accounts, High Net Worth (Institutional), Prime Brokerage accounts.
  • Conducted GAP analysis to identify gaps and recommended the alternatives to streamline the service level offerings.
  • Performed the Analysis and Design workflow for same- day/ next-day/ zero day trade settlement systems by following the Rational Unified Process (RUP) including modeling the pre-defined business requirements with Rational Rose/XDE to document Business Use Cases, System Use Cases and create Process Scenarios.
  • Held JAD sessions to collect the software requirement specifications (SRS) and used RequisitePro to maintain the requirements.
  • Generated Unified Modeling Language (UML) diagrams such as Activity, State Transition and sequence diagrams to demonstrate critical processes.
  • Worked with in-house construction team to finish the second and third iteration of Rational Unified Process (RUP)
  • Produced Requirements Traceability Matrixes (RTMs) to support the application development that included Business Requirements, Actor Survey, Use Case Survey, Supplementary Specification Survey, Analysis Model, Design Artifacts and Test Case Survey.
  • Performed as the main Point of Contact (POC) in a broker- dealer environment with the Outside Money Market Vendors to discuss requirements and facilitate the technical compliance required on their end.
  • Confidential,New York, NY 4/2007- 7/2008
    Business Analyst
    Scottrade is a leading online brokerage firm that offers a full line of investment products, online trading platforms and market research tools to help investors take control of their financial future. It provides a real-time stock trading data from exchanges around the United States. To enhance its RealTick suite of applications for analyzing, tracking, and trading stocks, futures, options, foreign exchange, and fixed income instruments for the North American market, Scottrade recently upgraded its website that allows the customers to have in depth research of the ETFs that they are interested in like analyzing the historical data, charts, latest news and financials.
    Hardware/Software:
    Windows, Oracle, SQL, Microsoft Office tools, Rational Requisite Pro, Rational Clear Case, UML 2.0.

    Responsibilities:

  • Obtained a detailed knowledge of business process involved in the project environment.
  • Extracted the business requirements for the end users keeping in mind their need for the application.
  • Established Business Analysis methodology using Agile Extreme Programming to create Architecture and Interaction models.
  • Conducted Gap Analysis to show the current and proposed functionalities of the system.
  • Extensively involved in JAD sessions to converge early towards a design acceptable to the customer and feasible for the developers.
  • Created artifacts and defined milestones and iterations plans for inception and elaboration phases.
  • Assisted in testing the application for Usability testing to verify whether all
    the user requirements were catered to by the application.
  • Involved in preparing a simple and detailed User manual for the application for intended users.
  • Confidential,Milwaukee, WI 4/2006- 4/2007
    Business Analyst
    has a range of products and services that include medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, and biopharmaceutical manufacturing technologies. GE Medical Insurance Claims and Reporting software package is to generate automated reports and claims with secure data archiving of patients history and tracking. The claims and insurance details were processed at the health care facility for preferred insurance company. Project was implemented in accordance with the HIPPA guidelines. The whole project was developed in SDLC and object oriented platform.
    Hardware/Software:
    UML, MS Office, Oracle, MS Visio, BPM modeler, SqlServer, Use Cases, Windows NT, Rational Clear Quest.

    Responsibilities:

  • Conducted interviews with key business users to elicit, collect and manage requirements and business process flows. Created RFPs and evaluated vendor proposals.
  • Developed business requirement and specification documents as well as high-level project plan and translated business requirements into data and process models, and developed process decomposition diagrams, data models, data flow diagrams and state diagrams.
  • Set up workflows for users for the procedures in claims with the help of SME.
  • Collaborated training in partnership (TIP) programs for imaging diagnostics software at radiology department.
  • Performed GAP Analysis and event modeling to regulate the gaps in the requirements and conveyed to various modules of the project.
  • Planned for improvement of operation process as best business practices for clients.
  • Used strong verbal and written communication skills and analytical skills to perform tasks and interact with users, technical personnel and all levels of management.
  • Confidential,Houston, TX 3/2004 – 4/2006
    Business Analyst:
    Aegis Mortgage Corporation ranks among the top 30 mortgage lenders in the U.S. Aegis Mortgage Corporation makes first and second mortgage loans to families and individuals. Aegis concentrates on helping those with less-than-perfect credit improve their financial situations through sensible mortgage lending options. The project involved building an online pre-approval web-based process where the customer can input their information and see if they have been pre-approved for the loan. Started with limited features, calculators in the first phase added and enhanced new features for future releases. The system automates the loan origination and underwriting process for serving clients with varying requirements in a shorter time. Also provides customization of amortization as per the Debt-To-Income Ratio and other financial conditions of the borrowers and promises Lock-In on the mortgage rate. The process included credit reports, amortization calculations and other information required to basically get the underwriting from Fannie Mae to fulfill the loan request.
    Hardware/Software:
    Rational Suite (RUP, UML with Rational Requisite Pro, Rational Rose), SDLC, WindowsNT/2000, OOA, MS Visio and MS Office (Word, Excel, PowerPoint, Project)

    Responsibilities:

  • Developed scope, assisted in preparation of business case and maintained project charter and other related artifacts
  • Worked with the business users, loan officers, underwriting managers to define business requirements and develop business requirements document (BRD).
  • Conducted user interviews, gathered and analyzed the requirements
  • Created Use Case scenarios and maintained use cases (Business use cases and system use cases) and modeled use case diagrams using MS Visio for the application.
  • Major functionality provided in the system Use Cases are Loan application, Loan origination, Loan underwriting, Merged credit profile, Property appraisal, Earning verifications, Title search, Rate assessment, Entitlement, Closing statement etc
    Participated in solution design sessions with the technology team, created web page mock-ups
  • Provided assistance to stakeholders on devising effective and efficient approaches to achieve the project objectives.
  • Managed Change Control Request meetings, process change requests and updated the scope with the new changes.
  • Monitored and assisted the offshore QA team in preparing test plans and regression testing.
  • Attended review meetings with technical team to prioritize and clarifying feasibility of requirements.
  • Responsible for updating weekly status to the Project Manager.
  • Assisted the technical writers in preparing help guides for customers support
  • Involved with problem resolution, adjustments to new procedures, new requirements, next phase issues, and other post implementation support


  • Confidential,New Delhi, India 3/2002 – 3/2004
    Financial Analyst
    is India’s premier housing finance company and enjoys an impeccable track record in home as well as in international markets. The project covered the entire functioning of the bank. It aimed to get all the data available in different parts of the organization to work together and synthesize data into a modern database with a metadata "catalog". Involved in implementing a data warehouse solution to source data from heterogeneous sources, clean, filter and transform the same and store it in a structure that is easy to access and enabling the business users to understand the data in the terminology they are comfortable with.
    Hardware/Software:
    Test Director, Ms Office, Project 98, Windows NT, Rational Requisite Pro, Rational Clear Case, UML 2.0.

    Responsibilities:

    • Developed an integrated repository of current and historical data, encompassing all operational and research areas.
    • To build a user group specific data mart, based on the central repository.
    • Worked closely with Senior Management to create Work-Breakdown Structure, Resource-Breakdown Structure using MS Project 98 and managed project and resources to accomplish company’s goal
    • Provided extensive metadata for a clear organization of the data.
    • Responsible for identifying and documenting business rules and creating detailed Use Case.
    • Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
    • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.3
    • Implementation of a web-based access to the Warehouse.

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