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Business Analyst Resume

Alexandria, VA

Experience Summary:

Experienced Project Manager/Senior Business Analyst and contracting consultant with over 16 years of broad-based experience, with hands-on skills including the creation of all documents required for specified projects. Proven ability to successfully manage client/vendor/auto insurance relationships, strategically and tactically analyze an organization\'s critical support requirements.

Roles:
Senior Business Analyst/Project Manager/Consultant

Skills Inventory:
Waterfall, Scrum, Agile, RUP

Industries:
Financial Services, Accounting, Banking, Healthcare

Chronological Summary of Experience:

Business Analyst/Consultant, Confidential,Alexandria, VA 3/ 2011 8/2011

  • Assisted in completing documentation such as Statements of Work for a company\'s project goals and objectives
  • Responsible for building new sub-sites, building out the navigation, new pages and populating new pages w/ content in SharePoint
  • Facilitated JAD sessions to ascertain the needs of the various company stakeholders via agendas
  • Strategized, Facilitated, or actively completed test strategies, plans, and scripts to insure data and system integrity and stability
  • Assisted with the implementation of new and/or upgraded software into the company\'s system\'s infrastructure.
  • Provided a final report with lessons learn and project\'s end.
  • Provided risk management, change management, and process reengineering.

Technology Used:
MS Office 2010, MS Project, MS Visio, MS SharePoint, Windows XP, Windows 7, Rational Clear-Quest

Business Consulting, Confidential, Rancho Santa Margarita, CA 2/ 2010 3/ 2011

  • Mentored Jr. Business Analysts and Project Managers.
  • Assisted in completing documentation such as Statements of Work for a company\'s project goals and objectives under exclusive conrracts.
  • Facilitated JAD sessions to ascertain the needs of the various company stakeholders via agendas
  • Trained Business Analysts the process of functional and technical documents to represent the needs of the company
  • Provided training for source to target mappings.
  • Strategized, Facilitates, or actively completes test strategies, plans, and scripts to insure data and system integrity and stability
  • Wrote training guides and provides train-the-trainer experience.
  • Assisted with the implementation of new and/or upgraded software into the company\'s system\'s infrastructure/disaster recovery.
  • Provided a final report with lessons learn and project\'s end.
  • Provided risk management, change management, and process reengineering

Technology Used:
MS Office, MS Project, MS Visio, MS SharePoint, Windows XP, Windows 7, Rational Clear-Quest

Business Analyst/Contractor, Confidential, Irvine, CA 11/ 2009 - 1/ 2010

  • Provided gap analysis for reporting integration as a result of a recent company acquisition.
  • Responsible for building new sub-sites, building out the navigation, new pages and populating new pages w/ content in SharePoint
  • Multi-tasked by identifying data elements and migration of information entered into the data warehouse by a developer, provided source to target mapping documentation, provided gap analysis and documentation for manual claims adjudications.
  • Provided Project Management for various tasks of acquisition projects.
  • Wrote and presented Business and Functional Requirements documents for projects to all the project sponsors including Directors and Upper Management; including the CEO and CFO of the companies.
  • Built WBS structured documentation for overall project integrations with in Project Plans.
  • Provided strategic testing plans for QA and UAT.
  • Facilitated meetings between technology and Subject Matter Experts.
  • Created agendas, minutes, and action items

Technology Used:
MS Office, MS Project, MS Visio, MS SharePoint, Windows XP, Windows 7, Snag-It

Contractor/Consultant, Confidential, Santa Ana, CA 6/2008 - 9/ 2008

  • Conducted JAD sessions to gain necessary information for strategic and tactical planning.
  • Created, maintained, and coordinated for several Project Plans in addition to constructing ROIs, Business Cases, Functional/Technical Specifications, Test Strategies, and Test Plans and scripts for QA and UAT.
  • Created UML and Visio diagrams along with Use Cases.
  • Identified financial and security metrics to enhance company\'s financial model.
  • Completed gap analysis and prepared proposals for management to update company\'s financial model.
  • Assisted with Data Dictionary for updating the mainframe to Client Server. Utilized terms such as lot and Platt.

Technology Used:
MS BizTalk, MS Office, MS Outlook, MS Visio, MS Project, MS SharePoint Power User, Windows XP, Snag-It

Sr. Business Analyst, Confidential, Lake Forest, CA 7/ 2007 - 2/ 2008

  • Supported business sponsors with business needs for NDC, NPI, CPT, and HCPC codes for the healthcare industry.
  • Responsible for building new sub-sites, building out the navigation, new pages and populating new pages w/ content in SharePoint
  • Managed JAD sessions and created agendas and minutes for all business sponsor meetings and also managed the Change Management Process.
  • Created documents such as Business Cases, Functional Specifications, to-be and as-is Business Rules and ROIs in addition to creating Use Cases, Screen Mockups, Visio and UML diagrams.
  • Supplied test strategies, plans and scripts.
  • Participated and/or facilitated Quality Assurance, Black Box, and UAT processes
  • Provided post-production support to all company users

Technology Used

  • MS Office2007, MS Outlook 2007, MS Visio 2007, MS Project 2007, MS SharePoint 2007 Administrator, mainframe (IRIS), Windows XP, Snag-It, PVCS, Clear-Quest

Sr. Product/Business Analyst, Confidential, Irvine, CA 10/ 2006 4/ 2007

  • Received certification as a CA Medical Bill Reviewer.
  • Obtained knowledge of state medical fee schedules and U& C data regarding providers, payers, and
  • Member responsibilities based on customer\'s elected medical coverage.
  • Knowledge of Worker\'s Compensation Laws regarding providers, payers, and members.
  • Gained knowledge regarding Medicare Advantage and completed applicable documentation for system updates and provided training.
  • Managed JAD sessions and created minutes and action items for the process.
  • Performed as Project Manager and created project schedules for a multitude of tasks.
  • Implemented effective customer satisfaction strategies by identifying and documenting time saving solutions and eliminating the root causes of customer problems.
  • Provided testing strategies and participated with QA and UAT testing.
  • Created and managed Change Management Process.

Technology Used:
MS Office, MS Outlook, MS Visio, MS Project, MS SharePoint Power User, Rational Clear Quest, SQL, Windows XP, Snag-It

Sr. Business Analyst, Confidential, Irvine, CA 6/ 2005 - 10/ 2006

  • Performed as Project Lead to mitigate all risks and/or issues for Project Manager.
  • Gathered required data from business sponsors for legacy system, system enhancements using AGILE and RUP methodologies.
  • Provided gap analysis and ROI information for enhancement justifications.
  • Provided Business Cases, Functional Requirements, Test Strategies, Test Plans and Scripts, and other required documentation in addition to updating intranet workflows and created GUI interfaces and wire frames for up to 4 projects.
  • Utilized SQL for data integrity and black box testing.
  • Provided commission and incentive data and tracking commissions for outside sales

Technology Used:
MS Office, MS Outlook, MS Visio, MS Project, MS SharePoint Administrator, SQL, Windows XP, .net

EDUCATION:MS

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