SUMMARY:

• Axure, JING, Confluence HP Quality Center/ALM, JIRA
• Business Process Modeling and Notation (BPMN) 2.0, Requirements Gathering, JAD sessions, Enterprise Architecture, Data Analysis, Confidential
• MS - Office Suite, MS Visio, MS Project
• Quality Assurance, Functional and Manual Software testing, User Acceptance Testing (UAT)
• Confidential 9-Reporting suite, SharePoint,
• Create System/technical documentations and templates, Proofing
• SQL, Java, MS-Access Peach Tree / Quick books
• Verification & Validation, Gap Analysis, Process improvement, Requirements Auditing,
• Waterfall methodology, Agile methodology
• Project Coordination and Management Support, RFP Review and Analysis, Vendor Evaluation and selection

WORK EXPERIENCE:

Sr. Business Analyst (Consultant)

Confidential

Responsibilities:

• Capture, analyze and validate complex Business Processes into Business Process Models ( Confidential ) for current state (As-Is), Interim and future state (To-Be) models in accordance with BPMN 2.0 standards
• Create Enterprise Architecture ( Confidential viewpoints/ and models such as high level diagrams - Journey maps, Operational Concept Graphic, System View Model, Functional Hierarchy in Visio
• Orchestrate JAD sessions to gather business requirements, facilitate discussion to capture end to end business processes, coordinate Scrum meetings and participate
• Conceptualize and define process problems, conduct gap analysis, support business process improvements/redesign efforts
• Create technical documentations and project artifacts, such as Business Process Definition document, project workbook, meeting minutes, Conduct Quality peer review of project artifacts for various project teams

Business Analyst (Consultant)

Confidential, Fairfax, VA

Responsibilities:

• Gather, analyze and writing business, functional and non-functional requirements, acceptance criteria (Agile methodology); identify new requirements and/or enhancements for various system functionalities.
• Become Subject Matter Expert (SME) for assigned functional area for Open Payment System, present functional requirements in JAD sessions, gather feedback, and analyze it with internal teams.
• Capture high level processes (e.g. System views, Timeline), detailed business processes by creating graphic workflows (Activity diagrams, Swim lanes, flow charts, Sequence flowchart, Function hierarchy etc.) using Visio
• Conduct meetings with developers, data team, test team to discuss requirements, test plan and come up with design solutions, assist in testing, write User stories, Use Cases
• Participate in User Acceptance Testing (UAT), address user questions and document UAT results. Conduct testing in internal test environment to validate system functionalities, write error messages, run basic SQL queries
• Log, update, and track requirements, change requests/enhancements, defects, UAT results in JIRA. Work with development team to resolve assigned system defects
• Prepare/update System requirements specification documentation (SRS), System Design document (SDD), Requirement Traceability Matrix (RTM).
• Conduct peer review of various documents, proofreading documents, work with Outreach team to create templates, update outreach documents such as User guides, training materials, on screen texts and obtain approvals from client
• Prepare screen mockups or wireframes using Axure and JING, present mock ups, maintain documents library using Confluence

Business Analyst

Confidential, Reston, VA

Responsibilities:

• Elicit requirements for interactive/drill down dashboard for Confidential ’s Strategic and Management Objectives (Agile methodology):
• Gather requirements to develop reports dashboards for Confidential 's Strategic and Management objectives using Micro Strategy’s BI tool, write User stories, Acceptance criteria
• Create visual diagrams such as Activity diagrams, swim lanes, flow charts, sequence diagrams for creation of dashboards using Visio
• Assist testing team with executing test cases, participate in User Acceptance Testing (UAT), document results, and address UAT results with internal team
• Assist BI team with data analysis, data mapping
• Work with developers to produce and present screen mock ups to client, identify correct metrics and measures to correctly reflect the dashboards
• Act as a liaison between testers and developers by communicating defects to the appropriate work stream and documented them.
• Prepare/submit system documents such as Requirements definition document, Requirements Traceability Matrix, Proofread project documents
• Create Project templates such as Requirements template, Change Management template, obtain approval from stakeholders
• Full ownership of maintaining and delivering Change management log and screen mock up documents
• Track requirements and testing tasks in JIRA, participate in daily scrum meetings, work with PM to create backlog participated in Sprint planning

Business Analyst

Confidential, Reston, VA

Responsibilities:

• Create SMART requirements and managing them using HP Quality Center (ALM), write User stories
• Model and analyze Use case diagrams, Business Process diagram, Concept diagrams etc. to provide high level view
• Audit Financial Assistance and Social Service - Case Management System (FASS- Confidential ) Conference Room Pilot (CRP) requirements and prepared the audit report and presentation, worked closely with the sub-contractor to ensure the completion and implementation
• Participate in QA efforts- create test cases, test plan document, document testing results in Quality Center, provide testing report
• Performed System testing and Regression testing using HP Quality Center/ALM
• Lead UAT sessions for testing effort, coordination, QA documentation and approval
• Act as a liaison between testers and developers by communicating defects to the appropriate work stream and prepare project documents
• Create/maintain project artifacts such as Requirements Definition Document (RDD) and Requirement Trace ability Matrix (RTM), create new project templates, update existing library of templates
• Lead BA for various projects- Billing and Collection system named Modernization of Irrigation Information Management System (MIIMS) project, SharePoint portal for Department of Interior ( Confidential ) users, Gathered and documented Requirements for Computer Aided Design (CAD) system for Office of Justice Service (OJS)
• Successfully completed system implementation for Confidential users from legacy Information Management System (IMS) to Data Tracking System (DTS).Reviewed project documents and artifacts
• Coordinate and facilitate weekly Confidential Information Technology ( Confidential -IT) Executive summary report including maintaining the contents of the site
• Prepare Request For Proposal (RFP) for Computer Aided Dispatch System for Office of Justice Service (OJS) using DOJ templates, scribed to meetings, documented meeting minutes

Sr. IT Business Analyst

Confidential, McLean, VA

Responsibilities:

• Requirements gathering for Invoice automation system, developed and maintained invoice approval process, participate in testing
• Analyzed PO system for gap analysis and enhancements needed, participated in UAT, conduct QA review, prepare system documents
• Provide support for Confidential and Data Center relocation project including PO process, contract administration and tracking, invoice approvals and vendor payments
• Verify and validated for vendor invoices for payment, checked for conformance with contracts and budget, worked with Finance team for payments
• Prepare, evaluate, track, monitor company-wide Capital and Operational IT expenditure budget, present budget for senior management's review and approval
• Interface with cross functional teams to lead in project evaluation, cost and budget analysis, RFP responses and other initiatives, Create ad hoc reports, provide data analysis using Confidential BI tool
• IT Purchase order submission, approval and processing, ensuring project costs is in conformance with the budget
• Conducted IT asset liquidation for Micro strategy's US and worldwide offices on annual basis