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Senior Business Analyst Resume

Irving, TX

SUMMARY:

Constructive, reliable, and meticulous senior business analyst offering more than 23 years of experience designing, improving, and supporting key business processes. Subject matter expert in business process flows with a proven ability to guide organizations through the stages of change, from process design to training and implementation.

CORE COMPETENCIES:

  • Business Analysis Project Management Process Mapping “as is” and “to be”
  • Business Requirements Process Improvement Process Re - engineering
  • Data Mapping / System Conversion Strategic Roll-out Planning Financial Services
  • Client Relations Problem-solving 24+ Years SDLC Team player
  • Requires minimal direction 24 + years in Requirements Gathering
  • Experience with Rally, Blueprint and other Business Analyst / Project Management tools
  • Proficient with Microsoft tools (Project, Word, Excel, Visio, PowerPoint, etc.)

TECHNICAL SKILLS:

Methodologies: Object Oriented Analysis & Design, Agile, PMI

Software Tools: Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint, Blueprint, Rally, Jira, and similar Business Analyst / Project Management tools

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst, Irving, TX

Responsibilities:

  • Process Mapping
  • Quality Assurance Testing
  • User Acceptance Testing
  • Defect Resolution

Confidential

Consultant Senior Business Analyst, Irving, TX

Responsibilities:

  • Process Mapping (“as is” and “to be”)
  • Quality Assurance Testing
  • User Acceptance Testing
  • Defect Resolution

Confidential

Consultant Senior Business Analyst, Dallas, TX

Responsibilities:

  • Senior Business Analyst over all projects working with other Business Analysts to deliver projects. .
  • Process Mapping (“as is” and “to be”)

Confidential

Consultant Senior Business Analyst (Senior Product Analyst), Dallas, TX

Responsibilities:

  • Coordinated multiple time-zone web-conference meetings in support of offshore application development and testing.
  • Process Mapping (“as is” and “to be”)
  • Working with UX team to develop / refine screen mock ups
  • Quality Assurance Testing
  • User Acceptance Testing
  • Defect Resolution

Confidential

Senior Business Analyst and Project Manager, Irving, TX

Responsibilities:

  • Mentored new or less-experienced personnel
  • Process Mapping (“as is” and “to be”)
  • Refine screen mock ups
  • Defect Resolution

Confidential

Senior Business Analyst and Project Manager (Product Realization Manager), Plano, TX

Responsibilities:

  • An original member of the Plano Texas Confidential & Confidential Foundry which opened its doors in February 2011.
  • Participation in a project methodology conversion committee (from Waterfall to Agile).
  • Set up multiple time-zone Telepresence meetings in support of a contest to identify applications to be delivered to market on devices.
  • Participated in Foundry brain-storming JAD sessions.

Confidential

Senior Business Analyst and Project Manager, Irving, TX

Responsibilities:

  • Daily coordination of Fiserv system development / issue resolution.
  • Managed problem identification, presentation, approval and resolution process for Fiserv system.
  • Delivered new features and services to existing platform.

Confidential

VP Senior Business Analyst, Irving, TX

Responsibilities:

  • Centralized Automation of Breach Letters across all lines of business (Prime, Sub-Prime and Home Equity)
  • Centralized Automation of BPOs, RMVs and AVM across all lines of business (Prime, Sub-Prime and Home Equity)
  • Asset monitoring details via data accessed from major credit bureaus (Trans Union and Equifax).

Confidential

Senior Business Analyst and Project Manager, Richardson, TX

Responsibilities:

  • Participated in best practices meetings after every project.
  • Worked on weekend installation efforts 7 x 24 as needed.

Confidential

Senior Business Analyst and Project Manager, Irving, TX

Responsibilities:

  • Mainframe and client-server application coding changes
  • Vendor interface changes/upgrades
  • COB (continuation-of-business) planning and install.
  • Branch System support
  • Multi-channel marketing and sources: physical mail, email, account status notifications, loan renewal solicitation, credit line increase solicitation.
  • Software conversion from Legacy IBM mainframe to a third-party application (FiServ’s MortgageServ)
  • Original Approvals, Credit line increase and Collection asset monitoring via data accessed from major credit bureaus (Trans Union and Equifax).
  • Implemented front and back-end for an ACH (Automated Clearing House) system for payments on 1350+ branch mortgage, auto, sales finance and personal loans.

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