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Business Analyst / Project Manager Resume

Montvale, NJ

SUMMARY:

  • Proficient in Business Process Flow and Modeling, Business Analysis and testing using Agile and Waterfall
  • In depth knowledge of, Agile/Scrum, Waterfall methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Rapid Application Development (RAD), Rational Unified Process (RUP) and Scrum
  • Conducted Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
  • Experienced in Scrum Practices like User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
  • Experience in developing Business Requirement Document (BRD) and Functional Requirement Documents (FRD), Test Design, Test Prep. and Test Execution
  • Facilitated Solutions - development, across entire process from solutions delivery, monitoring, issue resolution, customer success
  • Expert knowledge of SQL and Tableau for data analysis and data visualization
  • Expert in Use Case Modeling, Change Management, Project Planning using MS Project, and MS Visio
  • Experienced in Business Process Redesign, defining Vision Documents, interacting with stakeholders, understanding user requirements, and articulating them into User Requirement Specifications (Use Cases)
  • Expert at giving Effective Presentations & Walk throughs of Detailed Business Requirements, Use Cases & Technical Documents.
  • Expertise in data mapping process, and gathering requirements using various Brainstorming techniques and focus group interviews.
  • Excellent writing skills in preparing Business Requirement Documents, Use Case Specifications, Functional Specifications, System Design Specifications (SDS), System Requirements Specifications (SRS) and Workflow Diagrams.
  • Strong experience in Microsoft Access, Forms, Reports, Microsoft Excel Pivot-Tables, Graphs, Charts.
  • Experience in analysis of as-is business process and to-be design processes (Gap analysis).
  • Experience in process modeling using UML, (Use Cases, Sequence Diagrams, Activity Diagrams, Class Diagrams and Data modeling).
  • Experience as a Project Manager in managing a team of 15people through defined project plan, project Status meetings and communication plan. Worked closely with different teams in the project lifecycle to accomplish tasks and meet deadlines.
  • Experienced in utilizing Rational Clear Quest tool for effective bug tracking.
  • Dynamic team player poised to leverage education and professional experience to the benefit of the Project.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities
  • Heavily involved in the creation, modification and implementation of Test Cases for each Business requirement and prepared a very detailed Requirement & a Test Traceability Matrix list
  • Project Management experience includes Client Management, Customer Interaction, Scope Definition, Project Planning, Change Control, Integration & Release Management.

TECHNICAL SKILLS:

Analysis / Methodologies: Agile Methodology, Scrum, Kanban, Waterfall Methodology, Rational Unified Process (RUP)Microsoft Tools: Microsoft Project, MS Excel, MS PowerPoint (MS Office Suite) MS SharePoint

Reporting: MS Excel, Tableau, Kipfolio, Trello, Gantt

Software Tools: JavaScript, Jira, Confluence, SAP, Salesforce Integration, Salesforce Admin, DevRally, SQL, Python

PROFESSIONAL EXPERIENCE:

Confidential, Montvale, NJ

Business Analyst / Project Manager

Responsibilities:

  • Conducted meetings/JAD sessions with process owners, SME in each line of business by understanding their reporting parameters and how are they helpful to take business decisions.
  • Creating BRD documents for all the sessions and standardizing or aligning every parameter to their respective category according to their stakeholder’s requirements.
  • Coordinated and participation in understanding of BRD’s along with taking sign-off of various business partners and technology team.
  • Thoroughly studied the requirements for the different process and suggested changes that could help the business improve or standardize reporting requirements and did suggested re-engineering to the flow.
  • Performed Gap Analysis to check the stakeholder requirements of the project and of the existing process to identify changes or improvement in the process for better results.
  • Was involved in the creation of test cases of reports and at a step level activity and validated with the step within the team before submitting for a sign-off to stakeholders and IT team
  • Validated SQL queries to filter data for reporting and Performed Data mapping and report creating steps in MS Visio.
  • Analyzed the data collected and process maps to determine the root causes and identify opportunities for new reporting parameters and also eliminating duplication of work.
  • Worked with IT managers to translate business needs into system requirements and made sure that technical team in offshore understands the requirements and went of calls every week for updates.
  • Documented the entire reporting process and took final sign-off from all the business heads.
Confidential, Tempe, Arizona

Business Analyst

Responsibilities:

  • Managed change requests from requirements, design and development team by providing efficient and viable solutions for systems impacted as an integral member of performance testing team using IBM’s Rational ClearQuest tool.
  • Assisted project managers on project planning, managing timelines and schedules to deliver timely results.
  • Held strategic meetings with senior management to discuss how to accelerate project timelines.
  • Involved extensively in all the phases of SDLC using Agile (SCRUM) methodology including identification of business needs and constraints, collecting requirements, working closely with developers and testers.
  • Provided input and insight of project plan management and monitored progress against plan through Share point.
  • Responsible for project management documentation including project plans, meeting minutes and action items.
  • Presented weekly status reports and presentations to the senior leadership team telling them about the progress of deliverables each week.
  • Assist in running the scrum meetings and stand-ups through the Agile methodology and drive project initiation, scoping and planning

Environment: Jira, Confluence, Trello, DevRally, MS Project, MS Visio, MS Office, MySQL, Rational ClearQuest, Rational Requisite Pro, SharePoint.

Confidential, Washington, D.C

Operations & Technology Analyst

Responsibilities:

  • Managed change requests from requirements, design and development team by providing efficient and viable solutions for systems impacted as an integral member of performance testing team using IBM’s Rational ClearQuest tool.
  • Assisted project managers on project planning, managing timelines and schedules to deliver timely results.
  • Held strategic meetings with senior management to discuss how to accelerate project timelines.
  • Involved extensively in all the phases of SDLC using Agile (SCRUM) methodology including identification of business needs and constraints, collecting requirements, working closely with developers and testers.
  • Provided input and insight of project plan management and monitored progress against plan through Share point.
  • Responsible for project management documentation including project plans, meeting minutes and action items.
  • Presented weekly status reports and presentations to the senior leadership team telling them about the progress of deliverables each week.
Confidential, New York, NY

Business Analyst

Responsibilities:

  • Analyzed the business problem, identified and validated the key business requirements for the launch of a new tool, ‘Mortgage Labs’.
  • Communicated with users to build an understanding of the business process.
  • Resolved customer issues and recommended solutions for improvement.
  • Created and presented weekly analysis report to management which helped in developing strategies for identifying the sales targets within the mortgage and financial industry.
  • Populated PR funnel with top 20-press outlets ideal for media outreach and product launch. Reached out to the editors of Wall Street Journal and New York Times.
Confidential, New Jersey

Business Systems Analyst

Responsibilities:

  • Responsible for identifying stakeholders that own and work on the assigned applications.
  • Responsible for conducting Kickoffs of the assigned applications into the Systems Retirement program.
  • Responsible for gathering User and Business requirements through JAR sessions and Technical Elaboration Sessions after identifying the correct stakeholders related to assigned applications.
  • Work with technical SMEs and business SMEs along with Business Owners and Business Alignment Teams to complete Business Requirements Documents (BRDs) and Technical Specifications Documents.
  • Participate in walkthroughs and team meetings to discuss the issues arising out of requirement gathering or testing.
  • Responsible for meeting tight deadlines and working through eminent issues to meet those deadlines.
  • Responsible for submitting Change Request (CR) to change the status of an application on a program level
  • Responsible for creating and understanding Visio diagrams to reflect the workflows and interdependence to other applications.
  • Assist Project Managers in completing weekly Status Reports (CSRs) as well as creating project plans on MS Project.
  • Worked closely with Database Analysts, Technical Analysts, Infrastructure Business Alignment Teams and Business Alignment Teams to gather database information and verify record and source codes to be archived or purged.

Environment: MS Visio, SharePoint, MS Word, MS Excel, MS PowerPoint, MS Project, MS Office Outlook, MS Office Calendar, Adobe Connect, Paint, SQL.

Confidential, New York, NY

Analyst

Responsibilities:

  • Worked with 15 start-ups as a part of management team to drive weekly status meetings, document newsletters, program development, social media such as blogging, Twitter, Facebook and organize events and happy hours.
  • Responsible for coordinating project team schedule to meet participant availability.
  • Independently facilitate meetings to ensure that there is no communication gap for the deliverables assigned to diverse individuals.
  • Communicating and setting up meetings with investors/ clients and creating Doodle polls to get RSVP’s for various events.
  • Conducted meetings to get an understanding on the high level requirements from stakeholders.
  • Responsible for coordinating project team schedule to meet participant availability.
  • Conducted seminars and tours of the incubator space for students.
  • Drive organizational change and continuous improvement while identifying and mitigating risks.
  • Consistently interacted with clients to manage project expectations, timelines within allocated budget and risks.
Confidential

Business Analyst.

Responsibilities:

  • Planned and conducted the requirements gathering sessions with the business team to collect the business processes, security and service level requirements.
  • Extracted, discussed, and refined business requirements during JAD sessions.
  • Prepared various artifacts such as use cases, workflow diagrams, business process models, and functional requirement specifications (FRS) by interacting with end users, development personnel, project team and the subject matter experts.
  • Prepared requirement traceability matrices and managed all components of the business requirements & UAT testing phase of the development lifecycle.
  • Involved in preparing project plans and identifying the major milestones of the project.
  • Assisted QA testing in formulating test plans, reviewed them for appropriate test coverage and managed the change request documentation.
  • Effectively analyzed audience: Translated technical ideas into words that the intended audience would understand.
  • Effectively managed the requirements and requirement change requests during various phases of the project life.
  • Developed and maintained the issue/defect matrix and provided the status reports to senior management.
  • Involved in the creation of Project status reports as well as requirement traceability matrices.

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