We provide IT Staff Augmentation Services!

Business Systems Analyst Resume

Louisville, KentuckY


Proven IT leader with more than 25 years of experience as Project Manager, Agile Product Owner and Senior Business Systems Analyst specializing in improving operational performance, accuracy, and reliability while meeting organizational goals and constraints. Experienced in applications for health insurance, public assistance, ECM, customer experience reporting, ERP, corporate tax, financial reporting, store reporting, warehousing, cost of goods, price control, retail accounting, corporate real estate, compliance, authorization for expenditure, travel and expense, auditing, business reporting, human resources, call center and decision support.


Leadership Strategic Planning Business Intelligence Implementations Emerging Technologies Process Automation Conversions Client and Vendor Relations Process Reengineering Project Management Product Owner Business Analysis SOA Delivery Version 1 ECM SAP HANA Seibel BEx QA Testing Cost Reductions Compliance Microsoft Project Visual Studio SDLC Agile Scrum Waterfall International Teams Technology Acquisitions Vendor Selection Systems Engineering Crystal Reports VB.Net SQL Server Cognos SSRS Business Objects Client Server


Seeking a Senior Business Analyst/Agile Product Owner position with a mid - tier to Fortune 2000, growing organization where my vast experience and global perspective and Visionary Leadership skills can yield improved business operations and increase revenues.


Confidential, Louisville, Kentucky

Business Systems Analyst


  • Requirements from five Travel and Expense modules, designed to enhance and simplify Travel and Expense audit research.
  • Global team with representatives in five US cities and two countries overseas.

Confidential, Frankfort, Kentucky

Business Analyst


  • Introduction of sweeping workflow improvements to the Confidential programs such as replacing casework emphasis with tasks, thereby eliminating encumbrances.
  • One platform for all Confidential services will enable one set of processes used for all services.

Confidential, Louisville, Kentucky

Agile Product Owner


  • Expanded functionality to meet the requirements of the Affordable Care Act, Medicare/Medicaid Duals or the needs of new consumers.
  • Coordinated development for up to 12 simultaneous projects in each 3-week sprint.

Confidential, Danville, Kentucky

Senior Project Manager


  • Formation of a Technology Steering Committee charged with identification and review of projects, establishment of budget, and developing strategies for the sharing of enterprise information to inform executive decision-making.
  • Identification of Confidential as a potential sponsor for the 2012 VP debate between Joe Biden and Paul Ryan. Confidential provided print services at the Media Center in support of the debate.
  • Automation of Student Financial Aid packaging, utilizing modules already licensed, to improve efficiency, enhance complexity and support compliance and documentation.

Confidential, Lexington, Kentucky

Senior Business Analyst


  • Created the Confidential system for the Distributed Fleet Management ( Confidential ) group to meet the demands of Confidential ’s global accounts such as Boeing and Cummins.
  • Improved requests for printer moves, adds, changes and disposals by deploying ordering process to customer locations globally.

Confidential, Lexington, Kentucky

Project Manager Jan. 1998 - Dec. 2008


  • Slashed processing time for sales tax audit requests from 1 month to 1 day by implementing tool to extract data from SAP Data Retention Tool (DaRT).
  • Ensured accuracy of corporate tax data, including $1.3 million monthly accrual and 15 million annual tax bills, by providing ETL processes for data during conversion to ePropertyTax.com application.
  • Decreased processing time 10 hours per night by taking over implementation of Apropos call center BI software using Cognos Report-Net and SQL server, and modifying reporting processes.
  • Implemented PTS to handle $2 million monthly property tax liability accurately by collaborating with vendor to define accrual process.
  • Automated assignment of highway use tax charges by implementing new system for 170 clients.
  • Consolidated multiple AFE systems by implementing new AFE routing and approval system.
  • Enabled centralized control of retail merchandise pricing and collection of product movement and replenishment information by integration of JDA Pricebook system on AS/400.
  • Enhanced Pricebook capacity by migrating inefficient processes from AS/400 to mainframe.

Hire Now