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Business Analyst Consultant Resume

New Haven, CT

PROFESSIONAL EXPERIENCE:

Confidential, New Haven, CT

Business Analyst Consultant

Responsibilities:

  • Created test scripts for new single premium annuity product
  • Created requirements documents and report mockups for new document scanning workflow
  • Created flowcharts documenting current servicing general agent reassignment process

Confidential, Hartford, CT

Business Analyst Consultant

Responsibilities:

  • Defined stakeholder business requirements for major data integration project
  • Conducted requirement walkthrough meetings with team members and stakeholders, ensuring requirements were complete and understood
  • Created business process maps and use cases to enhance and clarify business requirements
  • Worked collaboratively with offsite vendor to ensure requirements were translated to desired solutions
  • Demonstrated team orientation by volunteering to take on additional tasks
  • Used communication and interpersonal skills to negotiate tense discussions

Confidential, Hartford, CT

Quality Assurance Consultant

Responsibilities:

  • Wrote and updated business requirements for Learning & Development Nominations system for Confidential drug company
  • Wrote business requirements for mobile version of employee commendation site for Confidential
  • Discovered over 100 defects in process mapping software used by New York Federal Reserve, increasing stability and customer satisfaction.
  • Revised and expanded software manual over 250%, enhancing clarity and accuracy.
  • Tested merger synergies tracking tool for Fortune 100 pharmaceutical company.
  • Created & reviewed pages, added & configured web parts, content and links for SharePoint sites as part of Confidential eRoom to SharePoint conversion and IP Portal enhancement projects.
  • Developed, updated SharePoint templates, workflow features, and associated functionality for clients’ SharePoint portals hosted in SharePoint.
  • Used Photoshop to resize and crop images for SharePoint sites
  • Created training documentation and provided 1 - 1 SharePoint training for Confidential users.
  • Managed quality testing for small business websites built in Microsoft SharePoint.
  • Created business process map for a corporate gifts compliance wizard on Confidential intranet

Confidential, Springfield, MA

Quality Assurance Consultant

Responsibilities:

  • Developed and executed user acceptance and regression test plans for Confidential and Confidential systems increasing quality and system integrity, using Quality Center for tracking and communication.
  • Self taught Fixed Annuity System & executed tax withholding test plan, increasing agility and decreasing costs.

Confidential, Hartford, CT

Quality Manager

Responsibilities:

  • Coordinated content, testing and delivery of updates to retirement product administration system for Confidential Life Insurance using iterative SDLC.
  • Developed and executed test cases to test web based software for Confidential ’s legal department.
  • Constructed and executed test cases with Excel for new annuity and mutual fund administration product.
  • Managed QA for websites built for small and medium sized companies.
  • Created new business process map for retirement product.
  • Trained new employees in testing procedures.

Confidential, Windsor, CT

Business Analyst Consultant

Responsibilities:

  • Gathered requirements for data feeds between accounting and disbursements systems.
  • Developed/executed business requirements and test plans for new 403(b)7 product on mainframe disbursement system.
  • Documented defects and coordinated resolutions with developers and BA’s.

Confidential, Hartford, CT

Business Analyst Consultant

Responsibilities:

  • Created and executed test plans for Confidential platform move.
  • Designed shift coverage plan for dry run weekends testing Confidential platform move.
  • Wrote business requirements and testing strategy for Confidential fund recapture project.

Confidential, Windsor, CT

Business Analyst Consultant

Responsibilities:

  • Used Crystal Reports to validate General Ledger test data for financial application platform move
  • Created and executed test cases for General Ledger changes.
  • Constructed and executed test cases for automated report delivery system.

Confidential, Hartford, CT

Test Coordinator / Business Systems Analyst

Responsibilities:

  • Coordinated BA and QA work for new variable annuity products.
  • Coordinated QA work for RPS system software upgrade.
  • Coded tables, documented procedures and trained analysts in use of RPS for 4 annuity products.
  • Developed, executed test plans for web interface automating exchanges on Confidential system.
  • Supported new business and post issue departments through documenting and reporting issues to CSC, testing suggested solutions for Confidential and RPS.
  • Integrated TestDirector into BA / QA processes to link requirements to testing and reporting for Confidential & RPS enhancements and support issues.
  • Led numerous department meetings and vendor conference calls.

Confidential, Hartford, CT

Annuity Underwriter

Responsibilities:

  • Evaluated annuity applications and supplementary forms for accuracy and compliance.
  • Reported and resolved licensing and requirements issues with writing agents.
  • Processed annuity contracts and applied payments for 5 annuity products.

Confidential, Simsbury, CT

Actuarial Intern

Responsibilities:

  • Created a Lotus macro to automate outstanding and unearned premium calculations, increasing efficiency.
  • Automated data input for monthly reports, saving time and increasing accuracy.
  • Restructured a Lotus macro to calculate reinvestment income, revitalizing an obsolete program.

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