SUMMARY:

• 8 years of experience as a Business Analyst with solid understanding of Business Requirements Gathering, Experience in elicitation of high level and low level requirements.
• Excellent working knowledge of System Development Life Cycle (SDLC) such as Water Fall and Agile.
• Experienced in writing and reviewing Business Requirements Document (BRD), Functional Requirement Document (FRD), and participated in the preparation of System Requirement Document (SRD).
• Assisted in decision analysis when dealing with complex, difficult and uncertain situations.
• Analyzed “AS IS” and “TO BE” scenarios, designed new process flows and documented the business process and various business scenarios for enhancement projects.
• Expertise in managing requirements, by facilitating a formal requirements presentation, review and approval sessions.
• Facilitated JAD sessions, conducted Gap Analysis, and prioritized requirements using interviews, document analysis, and requirements workshops.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Extensive experience in developing user story, Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Proficient in Microsoft Excel functions, macros, tables, statistics calculations
• Experience with writing user manuals and providing hands on training for the user.
• Solid experience in recording meeting minutes.
• Experience of ISO statistical rules and reporting
• Interviewing Subject Matter Experts (SME), asking detailed questions and meticulously recording the requirements in a format that can be reviewed and understood by business and technical stakeholders.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Experienced in gathering and documenting test scenarios and ability to train users to translate technical requirements to a business and have experience in conducting User Acceptance Testing (UAT).
• Ability to excel and succeed in diverse environment and projects with strong determination, dedication, and inclination towards customer satisfaction.
• Creative, fast learner, highly motivated team player, and capable to work independently.

TECHNICAL SKILLS:

Microsoft Office Suite: MS SQL Server, MS VisioMS Access,: S - Excel, MS Share Point

MS Project: Business Object

HTML: XML, SQL

Rational Rose: Requirement Management

Tool:, Rational Requisite Pro: QC, Clear Quest, Adobe tools

PROFESSIONAL EXPERIENCE:

Confidential , Wyoming, Michigan

Sr. Business Analyst

Responsibilities:

• Managing the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of User Story and Field Definitions.
• Conducted Product Backlog Refinement (PBR) & Question Answer (QA) sessions with on shore and off shore development teams on daily basis to groom user stories in the backlog and solving/answering all the queries/impediments from the development team.
• Created Business Workflow based on the requirements.
• Created design documents for the application i.e. Field Definitions, Mockups, and Screenshot etc.
• Conducted Story mapping session and created story map for the features
• Transforming spikes into meaningful user stories
• Closely worked with Scrum master to ensure “Definition of ready” for all the user stories
• Closely worked with Product owner to define MMP (Minimum marketable product) and MVP (Minimum viable product) for the project
• Translated stakeholder requirements into various documentation deliverables such as functional specifications, Non-functional specifications, technical API specification, use cases, user stories, and workflow/process diagrams.
• Worked on Microsoft Office (Outlook, Word, Excel, Visio, Access) at various phases of development for documenting the requirements
• Attended Iteration planning meeting and identified service/dependency on other teams such as PA team, Cost team etc.
• I was responsible for creating logical design documents for the development purpose
• Developed conceptual models and detailed UI design specifications for web-based applications
• Involved in the creating of the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
• Prepared UAT test scripts and test data and coordinated with business users in executing the test scripts throughout the UAT cycle
• Tested the final application for usability testing (UAT) to verify whether all the user requirements were catered to, by the application.
• Performed UAT testing along with business testers to make sure that the application meets their requirements
• Had to implement my project management skills such as time estimation, task identification, risk analysis and scope management and resource management

Environment: Scaled Agile Framework, Google I/O, Hangout, Google Drive, Google sheet, Google Doc, JIRA, Balsamiq, Java, Oracle

Confidential, Orrville, OH

Sr. Business Analyst

Responsibilities:

• Study and analyze work flow and procedure including communication and information flows between Clients, consultants and our management.
• Assist team to identify project Scope, Objective and specify strategies and action to achieve them.
• Document findings of study and prepare recommendation for implementation of new system and procedure through written reports.
• Reviewed and gathered requirements from the Subject Matter Experts (SME) and Business Partners using various elicitation techniques
• Created Scope Management Documents, Business Requirements Document (BRD) and Functional Requirement Document (FRD), Technical Document (TDD)
• Created artifacts such as Use Cases, Prototypes, Business Flows and Work Flow diagrams for effective plans
• Gathered user and business requirements through Elaboration session (EOD) open-ended discussions, brainstorming sessions and JAD Session.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Responsible for delegating and maintaining projects with the daily operations of the Point of sale department.
• Maintained and managed SharePoint website
• Developed conceptual models and detailed UI design specifications for web-based applications
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
• Created standard templates for required security assessment and authorization documents, including risk assessments, security plans, security assessment plans and reports, contingency plans, and security authorization packages
• Translated stakeholder requirements into various documentation deliverables such as functional specifications, Non-functional specifications, technical API specification, use cases, user stories, and workflow/process diagrams.
• Managed changes in requirements using a Change Control process
• Documented and analyzed defects using HP Quality Center
• Analyzed project goals, broke down what needed to be created and attempted to engage users so that definite requirements could be defined
• Worked with SQL queries for data manipulations
• Documented detailed requirements for System Enhancement and made high-level flow charts.

Confidential, Columbus, OH

Sr. Business Analyst/Requirement Analyst

Responsibilities:

• Developed Scope, Work estimates and project plans for various phases of product development by engaging cross-functional teams and translated the business requirements into Functional specifications.
• Prepared Interview questionnaires, Brainstorming sessions and meetings with Stakeholders.
• Developed Scope, Work estimates and project plans for various phases of product development by engaging cross-functional teams and translated the business requirements into Functional specifications.
• Experienced with all the phases of SDLC throughout the project life cycle, (RUP), Agile Methodology.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming, Joint Application Design (JAD) and JAR sessions.
• Performed Business Process Engineering for modeling As-Is System and To-Be System and performed Gap Analysis. (current vs. future state).
• Created prototypes and designed and developed the system. Designed and created User Interface
• Performed Feasibility and Risk Analysis to identify the risk areas of the project and authored Risk document.
• Responsible for identifying and documenting business rules, created detailed requirement documents like UI (User Interface), Validity Specification document.
• Actively participated in Project Management (PMO), Business Analysis, Requirements gathering determining scope, project timelines and project milestones.
• Manage Project end-to-end, including Project initiation, Scoping, Prioritization, Estimation, Planning, Tracking and Monitoring
• Worked on a new Implementation Project of Guidewire.
• Accurate in modeling and documenting Business requirement into functional and Non- Functional requirement Specification by utilizing Unified Modeling Language (UML) based diagram such as Use Cases, Activity Diagram, Sequence Diagram and Data flow Diagram
• Writing Story cards for the functional development and conducting 3 Amigos sessions.
• Actively involved in Defect Management Process and actively involved in Bug Review meetings.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts.
• Actively Involved in Manual Testing Regression Testing of the Application and writing defects in QC
• Strong experience in conducting System Testing & User Acceptance Testing (UAT) and documentation of test cases.

Environment: Net Express, MF COBOL, MF Dialog, Harvest workbench, Modernization workbench, ISAM, Rational Team Center, HP Quality Centre, Sharepoint-SPOT, Oracle, Toad

Confidential, Greenwich, CT

Business Analyst

Responsibilities:

• Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system.
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
• Wrote standard SQL Queries to perform Data Validation and create Excel summary reports (pivot tables and charts).
• Identified processes for developing and documenting detailed business requirements. Data was collected from end-users, and analysts.
• Created intellectual property, product poisoning and labor law units to manage Excelsior's highest exposure claims, driving down loss costs and expenses and increasing reserving accuracy for these high impact matters.
• Created Use-Cases and Requirements documents to document business needs.
• Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Analyzed clients systems and business processes Prepared requirements document for Commercial Auto, Inland Marine, Crime, Worker's Compensation, Umbrella, Business Owners Policy, Commercial Output Policy, and Commercial Property Package.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Ensured Use-Cases were consistent and covered all aspects of the Requirements document.
• Used Quality Center for bug reporting.
• Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design.
• Created download filters specification documentation that included specifying the XML element name and X-path, mapping of Accord xml values versus Old DOS values, and working closely with the developer throughout the implementation of these filters
• Was responsible for tracking issues that are detected and updating the status of existing issues based on the daily meetings with the off-shore team.
• Identified and analyzed the data requirements for the various site teams and made sure that the required data is available in the testing environment.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Designed and developed scenarios based on business requirements.
• Developed requirements integrating E-R diagrams and designed the testing process flows.
• Followed the RUP methodology for the entire SDLC.
• Used SQL Queries for Data Manipulation.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Involved in project status meetings, QA review meeting, and System Test meeting.
• Wrote test cases and test scripts for the User Acceptance testing.

Environment: Requisite Pro, Rational Unified Process, Quality Center, Oracle, Microsoft Project, MS Visio, RUP, SDLC, JAD, E-Diagrams, SQL, Test Scripts, Data Mining, RTM, Property & Causality, Data Mapping, Data Warehousing, Use Cases, BRD, FSD, DFD, ERD.

Confidential, Winston-Salem, North Carolina

Business Analyst

Responsibilities:

• Facilitated JAD sessions with bank officers and business stakeholders for business process understanding and to gather business requirements.
• Prepared questionnaires and conducted interviews to obtain the information about business rules and detailed requirements.
• Analyzed security and process requirements for critical operations involved in bank transactions.
• Participated in developing Business Requirements Document.
• Converted business requirements into technical details by creating Functional Specifications Documents.
• Analyzed the gap between the legacy system and the proposed system, and conducted a Gap and feasibility analysis.
• Revised existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements and storage.
• Modeled the business and application using RUP methodology and UML.
• Conducted workflow analysis by crafting Activity diagrams, Use Case diagrams and logical Class diagram according to UML methodology thus defining the Data Process Models.
• Implemented Generally Accepted Accounting Principles to ensure compliance in system transactions.
• Managed requirement changes by monitoring Version Control.
• Analyzed the reporting process and suggested modifications to enhance current process.
• Created Traceability Matrix between Test cases and Functional Requirements.
• Performed User Acceptance Testing (UAT) to ensure standard and proper functionality implementation.
• Wrote complex SQL queries using joins, sub queries and correlated sub queries to retrieve data from the database.
• Performed end-to-end testing on the released version of the software application and detected lot of GUI bugs.
• Created SQL queries for data validation.
• Performed negative and positive testing using SQL Queries.
• Performed extensive Data Integrity testing by executing SQL Statements.

Environment: MS Visio, SQL Server, MS Office Suite, MS Access, MS Project, JAD, UAT, IIS, Agile, QC, Rational Requisite pro, Doors.

Confidential, Jersey City, NJ

Business System Analyst

Responsibilities:

• Involved in full software development life cycle (SDLC) starting from initial requirement gathering to design, coding, testing, documentation and implementation.
• Prepared Business Requirement Document (BRD), Functional Requirement Document (FRD), Data Flow Diagrams (DFD), Activity Diagrams (AD) and Use cases.
• Gathered Requirements for build of Customer Data Integration (CDI) Engine, a system to generate unique customer identities for Data warehouse
• Performed GAP Analysis between AS IS and TO BE workflow models.
• Interviewed SME’s, facilitated JAD sessions and interacted with Business sponsors.
• Assisted in Capital Markets, OTC Derivatives, Commodities, FX, Equities and Fixed Income, Front-office, Treasury, Finance and Operations, and trading.
• Involved in major data integration, data feed build of market trade data of various instruments between investment databases.
• Involved with the following financial products: Fixed Income (Bonds, Money Market Instruments, Mortgage Backed Securities and Asset backed securities), over the counter derivatives (credit default swaps, interest rate swaps, Total Return Swaps), Structured Products (MBS, CMBS, CMO, ABS, CDO, CBO & CLO), trade capture application and risk management
• Gathered requirements, analyzed credit card processing life cycle workflow and documented Statement of Work, Functional specifications and user requirements specifications
• Conducted industry research concerning Spanish banking functionality, credit card collateral, banking services and specialized printing options
• Run advanced queries in MS Access, created standard reports and distributed it to the users accordingly.
• Performed Data Validation on Extremely Large Data Sets using MS Excel and MS Access.
• Created reports using roll up and drill down sub reports, grouping and sorting, calculating group totals, defining conditional formatting rules and using domain aggregate functions.
• Created cross tab queries, Top value queries and various action queries.

Environment: Quick Test Pro, Test Director, UNIX / LINUX, MS SQL Server, Windows