SUMMARY:

• I am a Business Analysts with nearly 6 years of experience in requirements gathering, design, development, software release and maintenance. My ability to understand business needs and translate to functional requirements/IT solutions means that I can help bridge the gap between business & IT and that results in functional solutions for the business to enhance their processes or solving business problems.
• Certified Scrum Master with high level expertise in application of Agile methodology and strong knowledge of Software Development Lifecycle (SDLC) with experience in conducting and collaborating on SCRUM ceremonies: Sprint Planning, Sprint Review, Daily Stand - Up Meeting and Retrospective Meetings
• Leading the requirement & analysis phase of the SDLC with strong knowledge of business, technology, system best practices and software quality assurance methodologies
• Expertise in business processes such as requirement gathering, requirement analysis, requirement elicitation to providing post -production roll out support for system issues
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case Specifications, User Stories, Functional Specifications, Systems Requirements Specification (SRS), Data Dictionary, Workflows and Mockups
• Highly skilled to maintain self-organized and functional groups
• Collaborate with team to remove impediments
• Actively involved in Customer engagement, Process improvements, Issue resolution, Training, coaching and mentoring teams
• Expertise in writing user-stories and building acceptance criteria
• In-depth knowledge of Scrum Artifacts: product backlog, sprint backlog and burndown charts
• Excellent organizational skills, proven multi-tasker and ability to work across functional teams

TECHNICAL SKILLS:

Methodologies: Agile (SCRUM), Waterfall

Tracking Tools: Version One, JIRA, Team Foundation Server, Confluence

Workflow Tools: MS word, MS Excel, Power Point, MS Access, MS Visio, Balsamic, Draw IO

Analytical Tools: MS Excel, Adobe Analytics, Google Analytics, Google AdWords

Database Management Tools: Oracle 9i, MySQL

WORK EXPERIENCE:

Confidential, Detroit, MI

Business Analyst

Responsibilities:

• Conduct detailed and comprehensive business systems analysis using Agile methodology
• Meeting stakeholders and end users to get familiarized with the applications and its operational requirements
• Analyzing project to identify interdependencies and plan execution of each to reach portfolio objectives
• Work with process and application owners in order to get access to all applications used for specific processes
• Participate in walkthrough sessions with business users and developers to identify current business processes’ steps and functionalities and how to automate them
• Provide As-Is and To-Be flow diagrams for different phases of the project and elaborate GAP Analysis
• Create Business Process Flows by identifying Business Cases and Use Cases, create UML diagrams including Activity Diagrams and Sequence Diagrams using MS Visio
• Amend new system formats to meet Functional Requirements for Data Migration when necessary
• Ensuring that the team has a very good understanding of its current priorities
• Assuring all defects are managed successfully and processes are put in place for handling all work into and out of the team
• Made sure that we have gained some ground in ensuing that we have a closer relationship with the SMEs so we can get quicker and better signoff on requirements and implementations
• Responsible for ensuring progress updates on project plans and ensuring that we escalate and manage any impediments or dependencies that could affect our agreed delivery schedule
• Participated and helped facilitate Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives as a Scrum Master
• Supported User Acceptance Testing by creating test scripts, administering them to business users and documenting accordingly
• Support the automation solutions implementation through all stages of SDLC
• Responsible for translation co-ordination with external service provider and internal language experts
• Played a key role in the planning, testing, and implementation of system enhancements and conversions

Confidential, Grand Rapids, MI

Marketing Co-ordinator

Responsibilities:

• Responsible for public relations, social media, media relations and advertising
• Volunteered support to event co-coordinator and organizers

Confidential, Schaumburg, IL

Business Analyst

Responsibilities:

• Conducted and collaborated on SCRUM ceremonies: Sprint Planning, Sprint Review, Daily Stand-Up Meeting and Retrospective Meetings
• Worked with Business Users, Customers and SMEs using Agile methodology to understand the existing system, current business process and method to identify areas for improvement and enhancement
• Created and maintained User Stories by interviewing the business users to communicate the requirements to development scrum team along with the Product Owner
• Consulted the business users and SMEs and collaborated with the Product Owner in the creation of the Product Backlog; prioritized features and subsequently created Sprint Backlog
• Ensured close relationship with the client to gain better and quicker signoff of requirements and implementations
• Estimate individual requirement in an effort to better evaluate the sprint
• Make sure that the team is committed towards meeting requirement
• Timely escalate and manage any impediments or dependencies that may affect the delivery process
• Manage scrum team with constant monitoring the Burndown Charts
• Assisted with internal and external communication, improved transparency, and radiated information
• Coached Product Owners in constant creation and maintenance of Product Backlog
• Involved in creating Questionnaire to understand the needs of the end users in order to make the system user-friendly
• Created detailed Functional Requirements Document, consisting of the functional as well as non-functional requirements
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood
• Assisted with internal and external communication, improved transparency, and radiated information
• Validated and regularly monitored all defect throughout the lifecycle

Confidential

Business Analyst

Responsibilities:

• Conducted detailed and comprehensive business analysis using Waterfall and Agile methodology depending on the project requirement
• Built relations with stakeholders and end users to get familiarized with the system and its operational requirements
• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Developed business requirement specification documents as well as high-level project plan
• Elaborated Use Cases based on the information gathered from speaking with business users
• Create user stories and related acceptance criteria in the backlog
• Clarify any impediments related to user stories for the team by bridging the gap between Product Owner and the Development team
• Ensure smooth functioning of scrum ceremonies: Sprint Planning, Sprint Review, Daily Stand-Up Meeting and Retrospective Meetings
• Co-authored detailed Business Requirements Document (BRD), Business Requirements Specifications (BRS), Functional Requirements Document (FRD), and System Requirements Specifications (SRS)
• Assisted in creating User Interface Layout Prototypes and screen mock-ups
• Monitored defects and collaborated with Developers and Testers throughout the Defect Lifecycle
• Performed Post-Production Validation (PPV)
• Removed impediments and supported the team to for on time delivery meet
• Worked to create Data Mapping Documents and worked with business to write transformation rules
• Facilitated and managed meeting sessions with committee of SMEs from various business areas
• Attended JAD Sessions in order to capture Business rules around Data elements on the User Interface system
• Conducted interviews with key business users to collect requirement and business process information
• Performed extensive requirement analysis including data analysis and gap analysis
• Comprehensively work with requirement gathering for Enterprise reporting system
• Designed and developed all Use Cases and UML models using Rational
• Helped in creating of data-mapping best practices document including visual processes and trained team members on data mapping process and tools
• Designed and implemented SQL queries for QA testing and report / data validation
• Extensively worked on MS Access, MS Excel, MS Word, PowerPoint, SQL, MS Project
• Performed User Acceptance Testing (UAT)