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Business Analyst Resume

Lake Forest, IllinoiS

SUMMARY:

  • Over 6+ years of IT experience as a Business Analyst in Healthcare & Pharmaceutical Industry.
  • Experience in Waterfall, Investment Management, Test Driven Development and Agile methodology.
  • Experience in creating project plans, test plans, UML diagrams, flow charts, process flows, screen mock - ups and system requirements specifications.
  • In depth knowledge of Software Development Life Cycle (SDLC) having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing
  • Experience in EDI automated first-pass claim adjudication, requiring thorough understanding of claim processing, both front and backend operations.
  • Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Risk Analysis and mitigation plan, Cost benefit analysis and ROI analysis.
  • Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, etc.
  • Proficient at creating and transforming business requirements into Software Requirement Specification (SRS) using UML diagrams such as use case model, class diagrams, activity diagrams and sequence diagrams and MS Visio.
  • Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
  • Practical knowledge of Rational Unified Process (RUP) as Iterative SDLC with implementation of all four phases: Inception, Elaboration, Construction and Transition.
  • Develop Test plans, Business Test Scenarios for validating Business requirements during User Acceptance Testing (UAT)
  • Created expected results using SQL, executed UAT test scenarios and Defect tracking in Quality Center.
  • Well versed with Functional testing, Regression testing, GUI testing and User Acceptance testing.
  • Excellent oral and written communications, interpersonal, negotiation, judgment, decision-making, analysis and problem-solving skills.

TECHNICAL SKILLS:

Methodologies: RUP, Agile, UML, Business Modeling, Process Modeling and Data Modeling

Operating Systems: Windows

Databases: MS Access, SQL Server

Process/Modeling tools: MS Visio, Rational Rose, Rational Requisite Pro.

PROFESSIONAL EXPERIENCE:

Confidential, Lake Forest, Illinois

Business Analyst

Responsibilities:

  • Analyzed current business process flow by understanding preset business rules and conditions.
  • Conducted formal interviews, Live Meetings and JAD sessions with business users Subject Matter Experts (SME’s)
  • Created Data Flow Diagram for the Drug Distribution Application.
  • Used SAS EG, Macros to develop dynamic SAS programs to extract, validate data for Statistical analysis.
  • Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
  • SharePoint Platform Enhancement: Log new enhancements, defects, configuration items, and changes thereof into Application Lifecycle Management system.
  • Extensively used SAS procedures like means, frequency and other statistical calculations for Data validation.
  • Used data analysis techniques, business process capability measuring tools to validate business rules and identify missing data in the enterprise CRM system.
  • Involved in Backend Testing to verify data integrity by using SQL.
  • Documented, organized and tracked the requirements using Rational RequisitePro.
  • Created Data Flow Diagrams (DFDs), ER diagrams for data modeling and Web-page mock-ups using MS Visio for acceptance from end users.
  • Extensively used SAS procedures like means, frequency and other statistical calculations for Data validation.
  • Defined project milestones, schedules, and monitored progress using MS-Project and updated plans as required.
  • Analyzed and tested Data Interface needs with external systems.
  • Analyzed, manipulated and updated Database using SQL.
  • Assisted with user testing of systems and maintained quality procedures and ensured appropriate documentation is in place.
  • Worked closely with the technical team to look up for the best possible solution on requirements by keeping business needs and technical constraints in mind.

Environment: UML, MS Word, Rational RequisitePro, Rational ClearQuest, Quality Center, SQL

Confidential, Illinois

Business Analyst

Responsibilities:

  • Analyzed current business process flow by understanding preset business rules and conditions.
  • Conducted formal interviews, Live Meetings and JAD sessions with business users Subject Matter Experts (SME’s)
  • Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
  • Involved in Backend Testing to verify data integrity by using SQL.
  • Documented, organized and tracked the requirements using Rational Requisite Pro.
  • Created Data Flow Diagrams (DFDs), ER diagrams for data modeling and Web-page mock-ups using MS Visio for acceptance from end users.
  • Defined project milestones, schedules, and monitored progress using MS-Project and updated plans as required.
  • Analyzed and tested Data Interface needs with external systems.
  • Analyzed, manipulated and updated Database using SQL.
  • Gap Analysis: Analyzed the client’s applications programs to determine the impact of the HIPAA rule on EDI Transaction Set and Code List implementation and defined the changes to bring the affected systems into HIPAA compliance.
  • Assisted with user testing of systems and maintained quality procedures and ensured appropriate documentation is in place.
  • Maintained Requirement Traceability Matrix (RTM) and Utilized Clear Quest for change requests and defect tracking.
  • Claim validation and Pend/Denied Claims Analysis for the Health plans Medicaid programs.
  • Worked closely with the technical team to look up for the best possible solution on requirements by keeping business needs and technical constraints in mind.

Environment: UML, MS Word, Rational Requisite Pro, Rational Clear Quest, Quality Center.

Confidential

Business Analyst

Responsibilities:

  • Assessed the status of the organization to determine the scope of the application.
  • Gathered requirements by using interviews, requirement workshops and brainstorming sessions.
  • Ensured that all non-trivial requirements were specified.
  • Coordinated and assisted business process team.
  • Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
  • Created a Business Glossary that defined the terms used during modeling.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle and assisted in project documentation.
  • Used use case diagrams during analysis to capture the requirements. Defined business use cases and activity diagrams to represent different workflows and associations.
  • Conducted Steering sessions with stakeholders throughout SDLC to resolve open issues.
  • Worked closely with IT development team and Testing team to review test specification, test scripts and test plans, Preparation of test cases for User Acceptance Testing
  • Use SQL during the testing phase to verify and validate that the correct information is being provided.
  • Conducted functional walkthroughs, to gather the modification requests from the user to upgrade or change the specifications for the product
  • Created documentation for training and Help Desk teams.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, SharePoint), Oracle Financials, Oracle receivables, SQL, MS SharePoint and MS Visio.

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