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Business Analyst Resume

York, PA

SUMMARY:

  • A highly knowledgeable and detail - oriented Senior System Analyst/Business Analyst with an exceptional record of performance in gathering requirements, writing use cases, testing skills, working with business users and developers to ensure delivery of a quality software product.
  • Expert in applying best practices on various projects
  • Project Manager experience inclusive of working with outside vendors
  • Subject Matter Expert on various projects including Indoor Packaged Equipment, System Security

CORE COMPETENCIES:

  • MS Project
  • JIRA
  • SDLC
  • SQL
  • Waterfall Methodology
  • Agile Methodology
  • Rational Tools
  • Team Foundation Server
  • User Requirements Gathering
  • Test Case Development
  • Testing/Regression Testing
  • Claim Adjuster Experience
  • SalesForce Administrator

PROFESSIONAL EXPERIENCE:

Confidential, york, pa

Business Analyst

Responsibilities:

  • Capture process information and gather detail requrements
  • Conduct meetings with business users, developers and other IT personnel.
  • Lead Analyst for Confidential system and AJAX Warranty projects
  • Writes Use Cases, test plans and user stories
  • Conduct testing, including regression testing of software
  • Tracking issues to resolution through Team Foundation Server
  • SalesForce Administrator
  • Maintained professional and technical knowledge through continuing company provided industry education
  • Using Agile Methodology and monitors backlog

Confidential, Camp Hill, PA

Senior Business Analyst

Responsibilities:

  • Capture process information and gather detail requirements.
  • Write Supplemental Specifications
  • Conduct meetings with business users, developers and other IT personnel.
  • Conduct testing, including regression testing of software
  • Tracking issues to resolution through Rational Tools
  • Maintained professional and technical knowledge through continuing company provided industry education
  • Assist users in resolving of production issues and installation of software
  • Using Agile Methodology and monitors backlog

Confidential, CHEVY CHASE, MD

SENIOR sYSTEMS ANALYST/business analyst

Responsibilities:

  • Capture process information and gather detail requirements.
  • Lead analyst for ATLAS Security, ERS Invoice
  • Trained end users and stakeholders on the use of the new system software.
  • Write Use Cases and test plans
  • Design process flow maps.
  • Conduct meetings with business users, developers and other IT personnel.
  • Train IT on application and provide expertise to other IT projects.
  • Conduct testing, including regression testing of software
  • Tracking issues to resolution through JIRA
  • Work with development teams to articulate requirements on behalf of the Business user and to ensure proper deliverables
  • Maintained professional and technical knowledge through continuing company provided industry education
  • Subject Matter Expert for various projects
  • Conduct demos and presentations of IT Software including mockups

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