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Sr. Business Analyst Resume

Frisco, TX

SUMMARY:

  • Around 10+ years of professional experience with expertise as Business Analyst in understanding and transforming business process requirements into Functional Requirements and specifications and documenting change requests through Business Requirement Documents.
  • Experience and understanding of different SDLC methodologies like Agile, RUP and Waterfall.
  • Experienced in conducting in - person and teleconference meetings with project/product sponsors/managers, SMEs, end-users, development and testing team(s) to understand business requirements, knowledge sharing and project work and time management.
  • Business analysis, Requirements analysis, Project/Product Management and Requirement Gathering processes.
  • Proficient in developing interface and process specifications such as business required documents (BRDs), Functional Requirement Documents (FRDs).
  • Continuous involvement on UAT/Test plans, Test cases, Acceptance criteria in accordance with the policy and Procedures.
  • Conduct elicitation sessions, interviews, surveys, focus groups and workshops.
  • Experience in doing GAP Analysis between AS-IS and TO-BE workflow models.
  • Excellent team building & problem solving skills, documentation, user training & support in conjunction with strong mgmt.
  • Knowledge of utilizing network monitoring tools, isolating network security deficiencies and creating comprehensive reports of network issues.
  • Excellent communication, co-ordination, mentoring and presentation skills including ability to multi-task prioritize and manage increasingly complex issues.
  • Experience in creating UML diagrams and Wireframe prototypes using MS Visio.
  • Experience in managing Requirement Traceability Matrix (RTM) for tracking and managing changes based on project's evolving needs.
  • Experience in conducting BAT testing and comparing results of Production and Test environment for quality assurance as per user requirements.

TECHNICAL SKILLS:

Markup Languages: HTML, XML

Databases: MS-Access, MySQL, SQL Server, Oracle.

Operating Systems: Windows 95/98/NT/2000/XP, Unix, Solaris

Defect Tracking Tools: Rational Clear Quest, Mercury s Test Director, ALM

Requirement Management Tools: Rational Requisite Pro, Jira, Rally

Business Modeling Tools: Rational Rose, MS Visio

Change Management Tools: Rational Clear Quest, HP Service Manager

Application Servers: IBM Web Sphere 5.x

Project Management: Microsoft Project, Microsoft Office Suite, MS SharePoint

Applications/tools: Confluence, Trello, Zeplin, IBM Lotus, HP ALM, HP PPM, IBM Tivoli 9.2, HP Tools- UCMDB, SM9, RC and Westbury, ITDMS (Information Technology Data Management System) Database, ServiceNow(SNOW)

Webservices: SOAP, REST & API

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Frisco, TX

Responsibilities:

  • Gather requirements from stakeholders to understand the problem domain, through surveys, interviews.
  • Managed project teams with diverse skill sets through the entire life cycle while interfacing with different levels of management such as various business groups and legal representatives.
  • Identify & document data sources and transformation rules required to populate data content.
  • Ensured that the Artifacts are in compliance with corporate policies and guidelines.
  • Responsible for writing test cases to cover overall quality assurance using TFS.
  • Involved in all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
  • Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using UML.
  • Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.

Agile Business Analyst

Confidential, Tampa, FL

Responsibilities:

  • Consulted with business stakeholders to determine and rank business, functional, and technical requirements in the form of User Stories.
  • Managed Product backlog.
  • Performed prioritization and grooming of Backlog, and organized Stories into Releases and Iterations for development and delivery following Agile Scrum Methodology.
  • Tasked and wrote bug fix requirements.
  • Created test cases and testing requirements with detailed steps to be used by the QA staff in their pre-release testing.
  • Assisted in User Acceptance Testing when new components were released, and tasked changes or fixes as necessary.
  • Facilitating the daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
  • Provide visibility to team impediments/risks and helps eliminate them.
  • Lead a small but very effective team of testers.
  • Facilitated all Agile related meetings, plan Release Planning ceremonies, track risk and dependencies.
  • Helped maintaining the validity and accuracy of user stories and features stored in the Jira tool.
  • Defined project scope and objectives through internal project management methodologies.
  • Supported team dynamics and velocity by removing blockers, facilitating retrospectives, and supporting intra-team discussion.
  • Responsible for creation of all test related documentation including summaries and cases, defect creation, tracking and resolution.
  • Responsible for creating and supplying statistical reports when required.

Service Business Systems Analyst

Confidential, Tampa, FL

Responsibilities:

  • Analyzed the system specifications, business requirements for full understanding of the business and employing the techniques of Waterfall in the project.
  • Developing and maintaining productive working relationships with project sponsors, stakeholders and key systems users.
  • Created the Requirement Statement of Understanding (RSoU) /Engagement proposal (EP) and helped convert them to Statement of Understanding (SOU) and managed them with proper traceability to the system requirement specifications (SRS).
  • Working with cross functional teams to gather, analyze and convert the information to generate proper requirement documents.
  • Interacting with multiple application vendors to bridge the technology and information gap between cross functional teams.
  • Analyze business functional requirements and segregate them into Use Case Specifications and create Use Case Diagrams using MS Visio according to UML methodology.
  • Working closely with the users and technical teams to ensure that the business requirements are clear and well defined, and that the technical solutions meet the business requirements.
  • Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
  • Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Developed User Manuals, and Training Manuals as per project specifications and timelines.
  • Communicates project status regularly to IT management and project stakeholders.
  • Documenting workflows and results of business analysis and obtaining sign-off from users on specifications.
  • Maintains current knowledge of new software and recommends upgrading to maintain efficient operation.
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
  • Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
  • Verify the final application for Business Acceptance Testing to check whether all the User Requirements are catered by the application.
  • For a brief period of time worked as a Project Manager & perform following activities:-
  • Develop project plans based on current processes.
  • Facilitate Project Kick-off meeting.
  • Facilitate project status meeting with various stakeholders & vendor.
  • Build and maintain executive reports, presentations and dashboards.
  • Provide support and issue resolution for project issues and risks.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

Environment: PPM, Service Manager9, Westbury, uCMDB, ALM, MS Visio, MS Word, MS PowerPoint, MS Excel, IBM Lotus, Dream Weaver, Snipping.

Business Systems Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Extract and Gather the business requirements from the business experts and architects, and document it for the development team.
  • Manage all the User stories in Jira software and make them available to all team members.
  • Implement Agile and Rup methodology of application development with its various workflows, artifacts and activities.
  • Analyze business functional requirements and segregate them into Use Case Specifications and create Use Case Diagrams, Activity Diagrams, and Context Diagrams using MS Visio according to UML methodology.
  • Conduct Budget Planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
  • Generated requirements for Capital Markets - Fixed Income Investment Management Business, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.
  • Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
  • Conduct JAD sessions to develop an architectural solution and ensure that the application meets the business requirements, resolve open issues, and change requests.
  • Use Rational ClearQuest to track and log bugs to enhance the usage of the application.
  • Interact with the developers on resolving the reported bugs and various technical issues.
  • Involved in System testing, End to End testing, Interface testing, Function testing, Regression Testing.
  • Involved in business processes and application improvement recommending enhancements from conceptualization through implementation, including problem definition, process mapping, recommendations and implementation.
  • Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
  • Played a key role in the planning, testing, and implementation of system enhancements and conversions.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.
  • Verify the final application for Usability testing to check whether all the User Requirements are catered by the application.

Environment: Windows XP, Jira Software, Rational Requisite Pro, MS Visio, Snagit, Balsamiq, Rational ClearQuest, Rational Rose, MS Word, MS PowerPoint, MS Excel, Dream Weaver, Snipping.

Business Systems Analyst

Confidential, Chicago, Illinois

Responsibilities:

  • Analyzed the system specifications, business requirements for full understanding of the business and employing the techniques of Agile and Waterfall in the project.
  • Modeled and documented the end-user AS-IS business processes and existing Applications / Systems and TO-BE business processes after new applications integration with existing Applications / systems. And analyzed the gaps for training purposes.
  • Understood and articulated business requirements from user interviews, discussed with the SME’s and deployed the surveys to clarify the “AS-IS” system.
  • Created all artifact’s for teams so that’s they can understand client requirements.
  • Provided analysis, understanding and business perspectives on many operational issues.
  • Gathered Business Requirements and created Use Cases thus formed Use Case, Activity diagrams using MS VISIO.
  • Co-ordinated meetings between the Business users and Technical teams.
  • Worked with the UI team to create the User Interface Mock-ups to be presented to the Business.
  • Conducted User Acceptance Testing with the help of QA team.

Environment: Windows XP, MS Visio, Rational Rose, Rally, Rational Requisite Pro, Rational ClearQuest, Snagit, Balsamiq, MS Word, MS PowerPoint, MS Excel, Dream Weaver, Snipping.

Business System Analyst

Confidential, New York, New York

Responsibilities:

  • Talked to the stakeholders to understand the scope of the project and gathered and documented the requirements.
  • Interviewed the Subject Matter Experts (SME) and carefully recorded the requirements by asking detail questions and documented all the requirements so that they could be understood by both business people and technical teams.
  • Utilized Waterfall method to configure and develop processes, standards, and procedures.
  • Created the user requirement specifications and helped convert them to functional requirements and managed them in Rational Requisite Pro with proper traceability to the system requirement specifications (SRS) and also created the business vision document and glossary.
  • Identified and defined actors, made use cases and grouped them and other diagrams into collaboration and sequence diagrams in Rational Rose.
  • Held walkthroughs with the developers and QA teams in order to communicate enhancement requests using Rational ClearQuest and to answer and clear all their queries.
  • Used Rational ClearQuest to manage and track defects, prioritized defects with each build and made sure that they were communicated to the affected teams.
  • Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project.
  • Participated in the user acceptance testing in order to facilitate the testing.

Environment: Windows XP, MS Visio, Rational Rose, Rational Requisite Pro, Rational ClearQuest, Snagit, Balsamiq, MS Word, MS PowerPoint, MS Excel, Dream Weaver, Snipping.

Business Systems Analyst

Confidential, Chicago, Illinois

Responsibilities:

  • Conducted interviews with the clients for gathering requirements and evaluation/analysis of their data to convert the business requirements into IT specifications.
  • Consulted the Subject Matter Experts (SME) and carefully recorded the descriptions by asking detail questions and documented them so that both business and technical teams could understand them.
  • Created project plans, detailing projects’ mission, process flow, timelines, requirements and any risks.
  • Developed the business and functional requirements specification describing and prioritizing of the requirements.
  • Created the user requirement specifications and helped convert them to functional requirements and managed them with proper traceability to the system requirement specifications (SRS).
  • Followed the UML methodology to generate Use Case and Activity Diagrams using Rational Rose .
  • Prepared functional and Behavioral document, which meets requirements and application behavior describing the detail design of the application.
  • Created and managed the change request process and analyzed the impact of the change request on the application in regards to Project Plan, Project Scope and Project Schedule.

Environment: Windows XP, MS Visio, Rational Rose, Rational Requisite Pro, Rational ClearQuest, Snagit, Balsamiq, MS Word, MS PowerPoint, MS Excel, Dream Weaver, Snipping.

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