We provide IT Staff Augmentation Services!

Lead Business Analyst/project Manager Resume

Philadelphia, PA

SUMMARY

  • Six years of diverse experience in IT Industry as Business Analyst/Project Manager
  • Conversant with all phases of Software Development Life Cycle (SDLC), involving initiation, system analysis, design, development, testing, and implementation using Waterfall, Rational Unified Process (RUP), and agile methodology.
  • Experience in SAP Business Objects and 4.1 including Universe Design Tool, and IDT, Reporter, Web Intelligence, Info View/ BI Launchpad
  • Experience in E - Commerce, Workers Compensation Healthcare, Banking, ERP systems, Point of Sale Domains and EDI billing
  • Gathered, analyzed and documented business requirements, clarifying business rules/ definitions and data design requirements, functional requirements and data specifications for Business Objects Universes and Reports.
  • Requirement elicitation techniques such as Interviewing, Questionnaires, Brainstorming, focus groups meetings, and structuring meetings.
  • Proficient in creating Vision and Scope documents.
  • Proficient in SQL and Data Analysis
  • Rich domain knowledge which enables me with a better understanding of Business and ease me in creating efficient Requirements Document(BRD) and then help in Transforming to Functional Requirements Document (FRD).
  • Project Management experience -assisted Project manager and handled team located offshore.
  • Involved within testing team for Test Planning, creation of Test Cases, Issue resolution, and Report generation to ensure all the aspects are covered and aligned with Business requirements.
  • Involved in the User Acceptance Testing (UAT), Smoke testing, Post-production Validation (PPV).
  • Experienced in Creating User Manuals and conducting training sessions for users.
  • Certification in Microsoft Database fundamentals
  • Fluent in Hindi, Urdu, Punjabi, and English

TECHNICAL SKILLS:

Microsoft: SQL, PowerPoint, MS Access, MSSQL, MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, and MS Outlook, JIRA, HP Load Runner, Mercury Quality Center, Selenium, ETL, and Data Warehousing. Customer Relationship Management (CRM), HTML, JavaScript, XML.

Windows: XP, 2000, NT, 98 2008, and 7

Methodologies: SDLC, RUP, Waterfall, Agile, Scrum, and UML

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Lead Business Analyst/Project Manager

Responsibilities:

  • Facilitated Discovery calls along with Pre discovery research for existing EDI clients
  • Communicated with external stakeholders to gather images for project completion
  • Perform the duties of Lead Business Analyst to facilitate recent merger activity and unify into one operating system
  • Collaborate with internal/external stakeholders to discover and document the process for converting customers from the recent merger
  • Tested EDI billing flows of 850,855 and 810’s.
  • Compared raw EDI data in QA and PROD to make sure data was accurate.
  • Performed SQL queries to gather shipping information for existing clients.

Confidential, Philadelphia, PA

Business Analyst/ Jr. Project Manager

Responsibilities:

  • Project Scope: Project Scope: Coordinate internal setups in preparation for onboarding of new clients; updating existing client processes, monitor and analyze overall health of current client accounts; provide company-wide weekly updates on newly implemented/updated accounts; assist Director of Client Implementations with process improvement.
  • Managed the Project day to day activities and made sure sprints and target dates were aligned and eventually met.
  • Contributed to the implementation of new service such as E-billing and on boarding of new client and ensured file transfers between all parties were running, loading, and transferring according to specified location requirements.
  • Oversaw projects that were in transition in the SDLC process for completion.
  • Oversaw and assisted Implemented new billing process for existing clients.
  • Achieved project objectives, ensuring completion in a timely and cost-effective manner.
  • Participated in the design and implementation of new business processes.
  • Negotiated with internal and external groups to set priorities and obtain required resources to ensure successful project completion.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

  • Analyze the Supplier and the Distributors Product solutions provided by ASI.
  • Analyzing and reporting on the ROI based on Digital Advertising.
  • Managed the Project day to day activities and made sure sprints and target dates were aligned and eventually met.
  • Helped create and maintain a CHAT based platform for distributors and suppliers to communicate more efficiently and generate business.
  • Became the Project Manager/Business Analyst for the CHAT application project.
  • Moderate daily SCRUM meetings to address development issues, impediments and project status updates
  • Worked on CRM and Website integrations to help distributors and suppliers to manage their business transactions and help distributors manage their end buyer’s accounts.
  • Worked with Business Objects reporting tool to develop reports based on requirements from the business.
  • Created Data Dictionary Documents to help provide definitions to what type of data business users were seeing in the Reports.
  • Worked in an Agile environment and worked closely with business for sprint planning’s.

Confidential, Milltown, NJ

Business Technical Analyst

Responsibilities:

  • Created (Functional Required Documents), System Requirement Specifications (SRS)
  • Engaged with the Client to demonstrate and test the iterative work product while making sure along the way that the developments meet their needs.
  • Involved in conducting manual testing at various phases of development.
  • Coordinated with Developers through JIRA to resolve outstanding bugs and defects found during testing.
  • Worked with HTML, Java Scripts and CSS during manual testing to make sure website was meeting the client's expectation
  • Created Test Scripts for testing purposes.
  • Conducting Mobile website testing to confirm compatibility.

Confidential, Mount Laurel, NJ

Business Systems Analyst

Responsibilities:

  • Conducted JAD session with business, stakeholders, and technology to understand business requirements.
  • Created Business Requirement Documents (BRD), System Requirement Specifications (SRS)
  • Gathered User and Business requirements through interviews, brainstorming sessions and documented.
  • Conducted various walkthrough calls for BRD & SRS with Business Team, technology team, design & testing
  • Worked with Solution Architect and helped him to draft "Architectural Blueprint" document.
  • Created Use Case diagrams, Flow Diagrams, Activity diagrams and Cross-functional diagrams and linked with BRD and SRS.
  • Created Business Use cases and System Use cases,
  • Helped PM to schedule recurring meeting for stand up to stay on top of all actions/open items for the project.
  • Performed review sessions and gathered BRD and FRD sign-offs from Business, technology, and other related work streams.
  • Designed presentation on PowerPoint for conducting walkthroughs with an entire team.
  • Responsible for creating training materials on behalf of the LOB.
  • Created data mapping worksheets to extract data from one database and transport to another database.
  • Wrote SQL statements to retrieve data from the tables to validate data flow
  • Facilitated user acceptance testing and test strategies with developers and testers.
  • Maintained an action log that gets discussed/reviewed in the meeting.
  • Created GAP Analysis documentation, Interfacing context diagrams, traceability matrix and other related documents for the business processes
  • Worked in an Agile Environment

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

  • Gathered business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME's). Defined the scope of the project, financial projections, and cost/benefit analysis.
  • Identified and maintained a clear and measurable development process that was deployable throughout the enterprise using RUP.
  • Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows and activities.
  • Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
  • Able to serve as an excellent liaison between the functional and technical team by demonstrating excellent communication skills.
  • Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving significant leads from the Technical Department.
  • Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model.
  • Facilitated meetings with developers, system analyst, and testers to collaborate resource allocation and project completion using MS Project.
  • Extensively used Rational Requisite Pro to gather and manage requirements. Created and maintained project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
  • Designed and implemented basic SQL queries for QA testing and report/ data validation.
  • Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
  • Supervised the User Acceptance Testing (UAT) to test the usability of the application.
  • Worked In an Agile Environment.

Hire Now