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Business System Analyst Resume

Minneapolis, MN


  • 7+ years of experience as a Business Analyst and Technical Consultantin large enterprise environments at global corporations.
  • 7 years of experience in UML and SDLC.
  • Experience in System Analysis, Business Analysis and Quality Assurance in Insurance / Financial environment. Experience with communication with all level of management.
  • Acute understanding of the Software Development Life Cycle (SDLC) and their variants viz. Waterfall, Spiral, Agile, RUP.
  • Acquired functional and technical expertise in material, production and various aspects of business process design, support, ERP development, resolving process issues, testing and implementation
  • Experienced with different Relational databases like Teradata, Oracle and SQL Server.
  • Strong Subject Matter expertise in Fixed Income, Equities, Equity Trading Cycle, Portfolio Analysis, Bonds and Bond Trading Cycle, Bond Pricing, Derivatives, Portfolio Management and Wealth Management.
  • Extensive experievce in Requirement gathering and SDLC.
  • Strong understanding of key compliance regulations such as Sarbanes - Oxley, GLBA, HIPPA and Payment Card Industry (PCI)
  • Maintained requirements in Jira for tracking and testing purposes
  • Experienced working on large volume of Data using Teradata SQL and BASE SAS programming.
  • Working knowledge of Cicso networking hardware, Windows, Linux, Microsoft Windows Server, and
  • Strong knowledge of data networks and communications
  • Adept in swiftly ramping up ERP related assignments while ensuring on-time deliverables.
  • Experience in Software Analysis & Design, Gathering Functional and Business Requirements, User Interface Specifications, Technical Design, writing Test Cases and Test Plan.
  • More than 5 years of experience focused on Web Content as a Project Manager and Consultant.
  • Familiar with the current industry improvement standards like Six Sigma (6σ), Capability Maturity Model (CMM), and Capability Maturity Model Integration (CMMI).
  • Deep understanding of End-to-End testing, Load and stress testing, Performance and latency (server and network) testing, Positive testing, Negative testing, User Acceptance Testing and Unit testing using manual and automated tools.Proficient in conducting Joint Requirement Planning JRP and Joint Application Development JAD sessions with end-users, development and QA team for project meetings, walkthroughs and customer interviews and also work on project charter
  • Proven ability to work in team-environment as well as independently.
  • Possess excellent interpersonal skills, effective written & oral communication, and presentation skills.


Software Development Methodologies: JAD, AGILE, RAD, Waterfall, RUP, UML.

Testing Tools: QTP, WinRunner, Load Runner, Mercury Suite, Rational Suite.

Management Tools: MS-Project, Rational Requisite Pro, Rally

Applications: Rational Rose, MS-Visio, MS Excel, MS-PowerPoint, MS-SharePoint

Languages: SQL, Java, VB Script, .Net, HTML, XML.

Defect Tracker: Application Life Cycle Management, Rally, Quality Center, Test Director.

RDBMS: SQL Server 2005/2008, Oracle 9i, MySQL 4.0.16, TOAD, DB2, IMS-DB.


Confidential, Minneapolis, MN

Business System Analyst


  • Reviewed, analyzed and evaluated business process systems and user needs right from the inception phase.
  • Followed the Solution Delivery Process according to Confidential standards.
  • Worked as SME on “as is” business process directly with business stakeholders.
  • Work within the GDBS framework.
  • Responsible for the delivery of successful projects implementation of the modules assigned in Syteline ERP system and any other business applications roll out
  • Leading the internal & external application and testing team to deliver and fully test the requirements.
  • Technology expert on “TO BE” process and helped business users for learning new technology.
  • Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation.
  • Worked very closely with the client to gather requiremnts in requirement phase of SDLC.
  • Develop trade-related work flows for fixed income trades flowing through to the settlement and accounting systems.
  • Collaborate with engineers, analysts, designers and system owners in POS test planning and execution based on the functional requirements definitions documents.
  • Ensure that POS and Training is aligned with strategic business goals and the company's overall strategic vision while keeping a global theme for consistency.
  • Created Teradata objects like Tables and Views.
  • Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.
  • Involved in designing, developing modules in an N-Tier Web Application and UI in .NET environment.
  • Worked on JIRA to create Bug report
  • Perform Gap analysis on financial data ranging from overnight loans and float to outstanding mortgages.Develop online payment system solution, including online credit card processing and created shopping cart experience on mobile devices
  • Provided support to other developers in accurately mapping source attributes into the Teradata FinancialServices Logical Data Model (FSLDM) and in interpreting business requirements
  • Used USE Case for developing SRS at requirement gathering phase.
  • Performing complex analysis and make recommendations for process improvements was an ongoing task
  • Planned Sprint-Backlogs, wrote ‘Epics’ and User stories pertinent to INVEST mnemonic (Independent, Negotiable, Valuable, estimable, Small, Testable).
  • Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype, Use Cases, UML diagrams for overall system.
  • Updating the internal anti-money laundering software by monitoring anti-money laundering (AML) activity
  • Worked on payment method options introduction into Payment application for Credit management Systems.
  • Implementing Syteline ERP to other sites and provide support to other sites
  • Provided management to quick and easy access to all current economics of the collateral pertaining to all the loans in the portfolio.
  • Overall responsibility for assuring efficient and effective use of the ERP system
  • Interacted with project stakeholders to elicit and document project requirements by translating business needs into testable, developer-ready requirements.
  • Produced professional quality project artifacts including but not limited to business requirement documents, Requirement Traceability Matrices (RTM),Use cases and other documents as needed.
  • Assisted the business in determining if and how new systems or system enhancements may improve process flow and business function.
  • Worked on JIRA for defect tracking
  • .Used .NET security for securing the access by the users.
  • Ensured that system requirements meet business needs and that the business is able to fully integrate and implement new systems or system features.
  • Planned and defined system requirements to create Use Cases, Data Flow Diagrams using MS Visio .
  • Used SQL queries to filter data within the SQL Server.
  • Conducted GAP analysis and projected the various Gaps that needed to be reviewed.
  • Participated in the Quality Inspection process for all requirements.
  • Proven ability to meet deadlines while simultaneously working multiple projects.
  • Worked with the business to recommend appropriate training, communication and scheduling as systems are deployed.
  • Substantial knowledge of in RegulatoryDFA/FINRA/Volcker Regulations

Environment: Windows XP/7/8, MS Word, MS Excel, Agile, MS outlook, Oracle JD Edwards A.7.3, MS PowerPoint, MS Project 2010, MS Visio, Rational Rose, SQL Server, MySQL, Load Runner, Quality Center

Confidential, Chicago, IL


  • Prepared detailed requirements document for Marriot's internal product called Upsell.
  • Liaison between operational divisions, hotels, and application development teams to create products that enhance the employee and guest experience.
  • Analyze existing systems and operational procedures to identify areas of opportunity.
  • Developed inspection tracking system for housekeeping room attendants that analyze performance and statistics.
  • Worked on point of sale systems (POS) and the systems that interface with the point of sale which include property management systems, sales systems, and financial systems.
  • Established corporate vendor management processes, domestic service and support requirements, and SLAs within IT team initiatives.
  • Analysis on SSRS reports by running the SQL using SQL Server and translate them into business requirements.
  • Work closely with business sponsors and legal teams on contract negotiations and identifying SLA's
  • Work with the key stakeholders to understand and prioritize changes to the payables module.
  • Presented mockups to showcase demonstrate new ideas Creation and scheduling of new reports in SSRS.
  • Ecommerce departments to objectively identify and align proposed projects with the companywide strategic initiatives for the Omni-Channel efforts.
  • Work on daily operations of a 20-person application support system/Quality Assurance team assist with the help of development team, testing and implementation of hotel-facing applications; involving Point of Sales systems (POS), Reservations applications.
  • Designed the business requirement collection approach based on the project scope and (Software Development Lifecycle) SDLC methodology. Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
  • Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
  • An expert on MS Office tools including Word, Visio, Project, Power Point, Excel, and Outlook and great exposure working with tools like JIRA, Requisite pro, Rose, Clear Quest, and Quality Center.
  • Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
  • Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: Microsoft Office Suite, POS, Casewisemodeller, Net Suite, UNIX, Salesforce, Excel, Business Objects. Documentum, Windows Oracle, SQL, SQL Server, Biztalk, Sybase, VBScript, C#. DOORS, Java, C++.

Confidential, Phoenix, AZ

Business Analyst


  • Reviewed, analyzed and evaluated business process systems and user needs right from the inception phase.
  • Created business Process Workflow Diagrams and Activity Diagrams in Rational Rose.
  • Conducted GAP analysis to derive requirements for existing systems enhancements and created workflows and process flows to highlight the changes
  • Introduced Agile and RUP methodologies to reflect liquid nature of front-office, improving time-to-market.
  • Gathered Business Requirements from customer and prepared Technical Design documents
  • Research, analysis, prototyping and validating of mobile apps for click and collect functionality.
  • Translated Requirements to the offshore (India) development team and also walked them through the design diagrams.
  • Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
  • Designed wireframes and web page mock ups using modeling tools.
  • Conceptualized primary Process Flow Diagrams, Sequence Diagrams and Activity Diagrams using Microsoft Visio.
  • Overall responsibility for assuring efficient and effective use of the ERP system
  • Worked on Blueprint6.2 in managing documents, Requirements.
  • Worked on HPAgileManager in Assisting project manager in Planning, collaborating, Tracking several projects
  • Extensively used MS Visio to create Mockups, screenshots and Wireframes based on the requirements elicited for the mobile application.
  • Involved in modules which provide robust monitoring and validation to ensure regulatory and processing compliance.
  • Utilized Agile/ Scrum and PMI methodologies to monitor steer and develop project objectives.
  • Documented functional specifications for multiple components for achieving the ability to send and receive currency or cash via various Electronic Funds Transfer System (EFT) such as CHIPS and ACH.
  • Created Test Plans and Test Cases for user acceptance testing.
  • Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
  • Co-ordinated Unit Testing and Performance Testing during the development process.
  • Assured that all Artifacts are in compliance with corporate Agile Policies and guidelines.

Environment: Rational Rose, DB2, Rational Clear Quest, Agile, Rational Administrator, SQABasic, Rational DOORS, SQL, Oracle, IBM Business Modeler, UML, MS Visio, JIRA.

Confidential, Wilmington, DE

Business Analyst/ QA Tester


  • Worked closely with Business end-users, developers, project managers, customers to ensure effective delivery of application. Used UML/RUP to develop requirements.
  • Followed UML based methods using Rational Rose to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.
  • Analyze derivatives, equities, fixed income, and support traders using the system
  • Responsible for creation of Collaboration Diagrams, Activity Diagram, Project Flow Diagram, and Use case diagrams in MS Visio.
  • Worked with staff to migrate business processes from paper based processing to an electronic process and provided training as needed on software applications and working in a networked environment.
  • Created Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.
  • Collaborated with stakeholders to consolidate requirements for the Business Objects reporting application.
  • Involved in Data validation for different applications related to the project.
  • Complete and thorough testing for the entire SDLC, including version and change control using rational clear quest and rational clear case.
  • Created the Conceptual Design documentand reviewed and signed off on the Detail Design Document.
  • Perform requirement sessions with Business users. Writing functional specifications
  • Exclusively used SQL for designing, modifying and maintaining tables, views and stored procedures accordingly
  • Supported Unit testing and User Acceptance testing and performed Assembly, System Integration and User Acceptance testing. Dedicated a good portion of time with QA team in front-end and back-end performing Regression testing.
  • Provide analysis support to business end users in the Fixed Income area.
  • JAD Sessions were conducted to understand the detailed requirements.
  • Perform risk analysis at initiation stage.
  • Involved in the meeting with Business Process Owners, SME (subject matter experts) and Marketing Team for Requirements gathering in Definition Stage.
  • Perform requirement tracing during the SDLC using the Requirements Traceability Matrix.

Environment: Windows 2000, Oracle 9i, Java, ETL, MS Office, MS Visio, Rational Tools, SQL, UML, WinRunner, TestDirector, LoadRunner

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