Business Analyst Resume Mount Laurel, NJ - Hire IT People

Summary

Business Analyst with unique combination of business and technical skills. Focused on aligning system initiatives with business priorities. Extensive experience with all aspects of the system development life cycle (SDLC), from vision and design to testing and implementation. Strong knowledge of various business processes, generating results that maximize productivity. Recognized as a proactive team leader, advancing innovative solutions that produce success. Strives to exceed customer expectations by providing:

flexible, robust solutions
creative liaison services between business users and IT
streamlined, automated processes
hands-on experience as a power user and data analyst.

BUSINESS KNOWLEDGE

In-depth understanding of business systems and processes, including Sales, Marketing, Customer Service, Supply Chain, HR and Financials.
Experience combined with education, including a Rutgers MBA.
Business analysis, principles and technology.
Full system life cycle, from inception to ‘go live’ and beyond.
Adaptable team player, working well individually and within groups.

TECHNICAL SUMMARY

Management reporting via query tools (PeopleSoft, SAP, and Cognos).
HRIS specialist, including PeopleSoft HR, SAP HR / HCM and ADP Payroll.
ERP implementation, integration and support.
Data warehouse and dictionary creation with Cognos.
Recent training in Business Process Modeling, including UML.
MS Office suite (Excel, Visio, Access, etc.).

PROFESSIONAL Experience
Confidential,Mount Laurel, NJ 2004 – 2009
Business Analyst for Confidential,
Provided valuable liaison within between IT and other functional areas, brainstorming and refining system requirements to solve complex business challenges.

Worked closely with business and technical groups to implement enhanced systems and processes, leading to increased, timely flow of information.
Elicited and defined requirements for major development projects, including Sales Contract Management, Customer Support Management, Employee Self-Service Profile and Time/Attendance.
Designed complex workflows, and facilitated enhancements to interfaces between systems (PeopleSoft, SAP, ADP and Lotus Notes/Domino). These achievements provided valuable new capabilities to system users.
Successfully led many short-term projects including mass data updates, keeping the system running smoothly and minimizing manual data entry.
Primary creator of HR management reports, providing accurate, on-time information to improve decision making.
Skilled in combining and analyzing query results with MS Excel, utilizing complex functions and formulas.
Core Team member for SAP HR/HCM implementation project. Developed numerous extracts for moving information into SAP. Commended for ability to merge and compare data from multiple systems (ADP Payroll, SAP, and PeopleSoft), which proved to be project success.
Supervised outsourced development resources, ensuring that production issues and enhancements were efficiently handled.

Confidential,Lumberton, NJ 1988 – 2003

Senior Business Systems Analyst/Architect for Confidential,
Led applications development for corporate Enterprise Resource Planning (ERP) system, including Financials, HR, Sales/Marketing, Customer Service, Operations, and Supply Chain.

Performed a variety of roles – business analyst, architect, programmer/analyst, and tester – as key member of small systems staff.
Developed Sales/CRM data warehouse, identifying revenue trends and new profit
opportunities.
Established ‘Automated PO Release’ and ‘electronic plan sharing’ with vendors,
facilitating just-in-time inventory replenishment.
Created bar-coded serial-number tracking system, preventing errors and cutting cost.
Generated cycle-count,excess/obsolete inventory analysis, eliminating physical inventory.
Designed custom HR database system which was used by the corporation for over ten years, saving countless dollars in system implementation costs.
Bridged payroll information between systems, saving duplicate data entry.
Served as core member of ‘Change Management’, ‘Business Needs’, and ‘New System Selection’ committees, providing valuable input into setting system priorities.
Actively participated in various CPI (Continuous Process Improvement) teams, including: ‘Minimizing A/R Days Outstanding’, ‘Maximizing Sales Tax Accuracy’ and ‘Streamlining Product Returns’.
Primary systems role in four major business integrations following acquisitions, lending thought leadership and hands-on development expertise.

Education
M.B.A., Business Management.

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Business Analyst Resume

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