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Track Lead-business Analysis/senior Project Manager Resume

OBJECTIVE:

Seeking a management/senior position where my experience, acquired skills, and educational background will allow me to make an immediate contribution as an integral part of a progressive company.

SUMMARY:

  • 15+ years of experience in leading complex IT Modernization projects and managing business owners and end users along with successful track record of delivering projects on time.
  • Expertise in Business Consulting, Enterprise Analysis and process mapping, Product Management and Program Management.
  • Solid experience in Cross - functional analysis and cross-project solution delivery using agile methodology, Requirement Gathering, Gap Analysis, Business Process Mapping, Internet of things (IoT), Workflow System design.
  • Strong knowledge in Manufacturing, e-governance, Unemployment Insurance and Retail business practices.
  • 12 plus years of experience in mentoring and team management.
  • 8 plus years of direct US customer facing role experience as a team Lead.
  • Extensive experience in team management, customer management and IT program/project management.
  • Expertise in creating Business Requirement Documents (BRD), Use Case Specifications, Functional Specifications, Requirements Traceability Matrix, process mapping, legacy processes to new processes mapping.
  • Laid down the requirement traceability architecture for two multimillion dollar projects.
  • Expertise in SAP Integration projects.
  • Extensive experience in Cross-functional analysis and cross-project solution delivery, Agile methodology, Requirement Gathering, Gap Analysis, Business Process Mapping, Internet of things (IoT), Release Management, SWOT analysis, Workflow Management.
  • Expertise in managing different SDLC methodologies like Rapid Application Development (RAD), Agile methodology, Iterative methodology and water fall.
  • Worked in UI Insurance modernization projects, Manufacturing tier1 suppliers and Retail projects.
  • Worked and managed SAP Add-on and SAP Integration projects as well.
  • Recognized by ZF TRW to design and deliver the complex data load project for integrating 130 plus plants with various ERP systems like SAP, QAD, AS400 etc.
  • Worked as Team leader for business analysis for various projects and successful record of accomplishing assignments on time.
  • Managing the requirements traceability for various projects and managed 30000 plus requirements.
  • Conceptualized and developed Warranty Management solution along with predictive analytics and Enterprise Analytics Dashboard Solution for auto industry.
  • Customized and implemented various retail automation solutions like procure to pay solution, dairy automation solution, and weighing and barcode solution for distribution center for one of the biggest retail industry.
  • Published article on “Shop floor to top floor visibility” in “CIO Index”
  • Provided complete integrated solution for Point of Sales (POS) billing solution to one of the biggest petroleum company
  • Developed embedded printer controller board and magnetic swipe reader part of a Point of Sales System embedded system project

FUNCTIONAL AND TECHNICAL SKILLS:

Management and Leadership Skills: Functional Manager, Team Lead, Project Management, Process Management, Change Management, Program Management

Unemployment Insurance: Led Tax and Claims analysis, design, testing. Led solution delivery for various 8 different Tax modules.

Supply Chain: Worked extensively on procurement and new product development system.

Solutions Architecture: Designed complete solution for warranty management, many SAP add-on solutions for Retail, Enhancements for Unemployment Insurance modernization

Core skills: Unemployment Insurance, Retail, Manufacturing, Supply Chain business processes

RDBMS: SQL Server 2000, and MS-Access 2000/97

Prototyping Tools: Kompozer, Microsoft Expressions

Testing: Testlink, Bugzilla

Requirement Tool: Jama Contour, Requisite Pro

Project Management: Extensive experience in project management.

Requirement Traceability: Extensive experience in Requirements Traceability

PROFESSIONAL EXPERIENCE:

Confidential

Track Lead-Business Analysis/Senior Project Manager

Responsibilities:

  • Leading product development/ project management and enhancements.
  • Providing supply chain related solutions for Vendor Information Network system.
  • Conducting GAP/JAD sessions and helping in GAP/JAD conducted by team of Business Analysts
  • Offer industry best practices during GAP sessions to make more robust and successful solution
  • Work with development leads to ensure business processes are followed and the requirements are captured and understood correctly.
  • Collaborating with the technical leads to develop integration strategy with the existing system to new system.
  • Actively working on migrating legacy systems to SAP systems.

Environment: Java, Oracle, TOAD, MS Project, MS Word, MS Visio

Confidential

Business Manager

Responsibilities:

  • Led product development and marshaled process adherence
  • Conducting GAP/JAD sessions and helping in GAP/JAD conducted by senior Business Analysts
  • Offered industry best practices during discussions to help the stake holders envision the required changes to be brought into the system
  • Led discussions on the current challenges faced by business users and staff and provide solutions to overcome the challenges
  • Collaborating with the technical leads to devise integration strategy with the existing interfacing systems
  • Worked as a Business Solution Architect for the Unemployment Insurance System/ iGOVERN™ solution

Environment: Java, Oracle, TOAD, MS Project, MS Word, MS Visio.

Confidential

Associate Business Manager

Responsibilities:

  • Led product development and marshaled process adherence.
  • Conducting GAP/JAD sessions for Tax Domain (Employer Registration, Employer Profile Maintenance, Wage Filing, Federal Certifications, Employer self-service (an internet portal), Collections, Refunds and Waivers)
  • Offered industry best practices during discussions to help the stake holders envision the required changes to be brought into the system
  • Worked with architects and development leads to ensure business processes follow multi-tenancy architecture

Environment: Java, Oracle, TOAD, MS Project, MS Word, MS Visio.

Confidential

Solutions Lead, Senior Business Analyst, Program Manager

Responsibilities:

  • Conceptualizing new solutions
  • Preparing SWOT analysis and ROI analysis
  • Requirement gathering and preparation of functional specification documents use cases, functional test cases
  • Involved in logical and functional design of the solution
  • Responding to various RFPs/RFIs as a domain consultant
  • End to end solution owning from idea conceptualization to solution development
  • Doing Program management to make sure the solutions were delivered and scope were released on time
  • Interacting and coordinating with multiple teams within Confidential and outside vendors to deliver solutions on time
  • Partnership development and preparing go to market approach for various solutions with partners
  • Doing market research on various accounts to identify the pain points and proposing solution for converting challenges in to opportunities
  • Publishing white papers (Published article on “Shop floor to top floor visibility” in “CIO Index”)
  • Analyst Briefing on solutions (Conducted with ARC)
  • Worked on Business Aligned IT initiative to map various business processes functionalities in the manufacturing value chain

Environment: .net, SAP, MS Project, MS Word, MS Visio.

Manager

Confidential

Responsibilities:

  • Providing complete end to end solution for various retail automation projects like bar code printing solution, SCG solution for procure to pay, Biometric logon for auto attendance, dairy automation solution for Dairy business
  • Interacting with various vendors to deliver retail automation solution on time per business need
  • Planning of equipment availability and delivery of solutions to all retails projects in a timely manner.
  • Managing all add on solutions required for Point of sales products, Interactive kiosks and Auto Identification and data capture products (AIDC), Network Weighing Scales by various vendors.
  • Doing product management as per the retails business and technology trend
  • Working as a solution provider keeping business team and vendor (provider) balanced
  • To understand the business requirement and to provide a cost-effective solution to achieve quicker ROI
  • Preparation of IT budget for various retail projects
  • Preparing the GTC and SLA (Service Level Agreement) document per the business requirement as part of service management for various vendors/partners

Product Specialist -IT

Confidential

Responsibilities:

  • Interacting with Product Manager to plan product launched for Retail business
  • Managing and working closely with the Product Manager to deliver and meet the requirements of sales team
  • Offering Products and solution training to the Direct Sales Team & Channel
  • Supporting the sales team for all technical discussions with various clients
  • Interacting with Vendors on the availability of the products and solutions to meet the business need
  • Organizing and conducting product demonstration
  • Product release and performance review for solutions deployed at client site
  • Planning for new project implementation
  • Providing technical support for all products and solutions at national level
  • Created the bill of material in SAP to automate the sales and distribution process within the manufacturing plant

Asst. Manager - Technical

Confidential

Responsibilities:

  • New product development and evaluation
  • Interacting with software development team as a functional team member to develop retail automation solutions
  • Developed various POS billing solution per retail business format
  • Launching of embedded and kiosk products like MSR/printer controller /key board controller using 8051 microcontrollers
  • Managing the retail automation product development and launching of new solutions

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