SUMMARY:

• Senior Business Analyst / Client services professional with experience in analysis of business projects, product delivery, user acceptance testing (UAT) and project quality assurance (QA).
• Consistent record of achievement in client services, client relationship and end user support management.
• Strong working knowledge of Equities (incl. Options/Futures/ETFs) and Fixed Income (incl. Corporates/Govies/Munis/CDS/IRS) and Mutual Fund products.
• Strong workflow analysis design and implementation, using Visio
• Strong Hands on experience with SQL (Cognos reporting), Spreadsheets (Macros, pivot tables, lookups) and code management.
• Working knowledge of FIX API, including troubleshooting errors due to mismatched tags.
• Strong skills in working within development team in agile work - frame, using the SCRUM/SDLC methodologies, working alongside with the agile development teams/scrum master and product owner.

WORK EXPERIENCE:

Confidential, New York, NY

Lead Business Analyst

Responsibilities:

• Enterprise business analyst within an agile development team.
• Working with portfolio managers/Analysts/Trading teams to elicit and gather requirements for project initiatives.
• Analysis of order management initiatives within Charles River OMS (CRD v8 and CRD v9.1.4).
• Involved in upgrade of CRD v8 to v9.1.4 by analyzing existing equities and fixed income workflows and to ensure their functionalities remain intact after the upgrade.
• Writing test scripts and handover to the QA team, followed by UAT prior to release.
• Competency in working with external vendors
• Hands on experience in CRD modules
• Setup and working knowledge of Layouts.
• Import / Export translations for external or internal system interactions.
• Custom Trade uploads templates setup.
• Trade/Security/Position lookups within CRD database and troubleshoot trade related queries and issues.
• Creating reports (stored queries and ad-hoc).
• Compliance (Rules setups, troubleshooting)

Lead Business Analyst

Confidential

Responsibilities:

• Elicit requirements for the money market reform, board reporting.
• Stress testing of money market funds.
• Daily standups with the development team, reporting on the progress of the project with the use of JIRA as project tracking tool.
• Writing stories for the development team, within JIRA, liaising with the QA team for testing, UAT and biweekly production release configurations.
• Workflow diagram design (Visio) for current/future state analysis.
• Integration of the legacy system (Anderson Financial Services AFS) into Charles River.
• FIX connection integration from Tradeweb into CRD, full UAT testing and liaising with external/internal parties throughout the project.
• Writing SQL statements to capture trades, positions and accounting information needed for integration with the new system.

Lead Business Analyst

Confidential

Responsibilities:

• Full analysis of requirements as per Confidential and legislative body’s guidelines.
• Working with affirmation platforms MARKIT and ICELINK for clearing interest rate swaps and credit default swaps.
• Daily standups with the development team, reporting on the progress of the project with the use of JIRA as project tracking tool.
• Reporting to the product owner and scrum master on the project.
• Writing stories for the development team, within JIRA, liaising with the QA team for testing, UAT and biweekly production release configurations
• Setting up accounts/broker codes and legal entity codes on each affirmation platforms.
• Setting up of accounts/broker codes with each Future Commission Merchants (FCMs).
• Setting up of Setting up of accounts/broker codes with each Central Counterparties (CCPs).
• Setting up of the UAT systems, for each affirmation platforms.
• Full end-end UAT testing with affirmation platforms for each asset class in scope: Interest Rate Swap (IRS) and Credit Default Swap Index (CDSI).
• Full interaction with the risk team, trading desks and legal team in order to establish the full scope of requirements for implementation of DF regulation.
• Current/Future scope workflow analysis, using flowcharts and Visio diagrams.
• Full UAT testing, including setup of peripheral systems.
• Weekly meeting calls with CCPs, FCMs and internal communications between the project team (Technology, Risk, Legal and Trading).
• Scheduled release rollouts, including preparing training materials costumed for each project team.
• First line of support after production release, supporting the trading team and assisting with clearing IRS and CDSI trades, resolving any breaks by communicating with dealers, FCMs or CCPs.

Lead Business Analyst

Confidential

Responsibilities:

• Working with the asset allocation team overseeing more than $10bn in assets.
• Interacting with PMs, Analysts and trading team within the Confidential ’s mutual funds trading (Fund of Funds)
• Incorporating functionalities such as trading by bps, multi fund modeling, invest/divest and cash flow analysis.
• Full analysis of requirements, for moving away from spreadsheets into electronic trading using Charles River.
• Conversion of existing manual spreadsheet and communication based trading with full electronic straight through processing.
• Creating development initiatives based on agile development, iterative implementation with user acceptance testing.
• Worked with the development team, relaying feedback from the portfolio management team for successful prototyping.
• User acceptance sign-off at the end of each sprint with feedback looped for the following sprint.
• 6 month project with successful production release and support hand off.
• Worked closely with the end users post deployment for further process enhancements.

Lead Business Analyst

Confidential

Responsibilities:

• Worked with the quantitative trading team (managing $5bn+) as the lead business analyst on converting spreadsheet trading onto Charles River platform (CRD).
• Created custom manager workbench profiles with specific requirements for trading.
• Elicited and fully analyzed business requirements from the PM, analysts and the trading team.
• Proposed a complete end to end workflow to the portfolio team, by analyzing the future state using use case diagrams in Visio.

Lead Business Analyst

Confidential

Responsibilities:

• Worked with the commodities team (AUM $2b+) to import Confidential structured index for precious metals into the existing portfolio at Confidential .
• Elicited requirements set by the portfolio manager in bringing the structured index.
• Worked with the IT team and proposed the best way to import the data from overnight batch cycles to enhance the data.
• Created workflow documents using Visio with the sign-off from the commodities team.
• Created a Charles River manager workbench profile, incorporating the index data, using out of the box and custom calculations to show the index weight column.
• Communicated the prototypes to the PMs, Analysts and the trading team for feedback.
• Worked on the data consistency using real-time Bloomberg data commodities module.
• Released successfully into production and created documents for handoff to the support team for daily support management.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Prime services support specialist, providing trading floor support to representatives, traders and external clients.
• First line of interaction with clients, client services representatives, middle/front office/operations and IT divisions.
• Providing support to hedge funds, asset managers, pension funds and service administrators (e.g. Citco/Globeop/ EzeCastle/Bloomberg)
• Full client reporting support including:
• Positions/holdings, activities and cash balance setup
• Cash journals between margin and non-margin accounts (Mark-To-Market) accounting.
• Margin report setup, including support for margin calls

Confidential, New York, NY

Business Analyst/ Client Support Specialist

Responsibilities:

• Face off with foreign exchange financial markets trading team for support, analyze and provide solutions to trade related problems such as P&L, trade flow and credit limit enquiries

Confidential, New York, NY

Ecommerce Business Analyst

Responsibilities:

• Interact with Prime Brokerage business and clients to elicit requirements, identify functional vs. non-functional requirements for equities and fixed income trading systems.