Business Analyst Resume Charlotte NC - Hire IT People

Professional Summary
I organize data, processes and people.

Technical Expertise
CICS, COBOL, SQL, DB2, JCL, Oracle
Team building, Project coordination

Professional Experience

Confidential Charlotte NC 08/2010-10/2010
Consultant - Business Analyst and Tech lead

Tech lead for a virtual team in several time zones. Independent, positive, self-motivated, generous team builder.
Analyzed, designed, tested and successfully implemented DB2 and CICS modifications to an existing system under tight deadline.
Coordinated communications between business and technical partners across more than one business area.
Published Best practices, Quick Reference and FAQ documentation so that the system can be maintained more easily in the future.

Confidential Charlotte NC 04/2010 – 8/2010
Consultant - programmer analyst – Corporate Treasury Data Mart

Evaluated mortgage data from multiple data sources using SQL Teradata Assistant and Toad against Oracle tables, documenting all data, including gaps. Also utilized COBOL programs to further identify data values. This research was used in determining a future, viable source of input data.
Gathered requirements and created extensive Excel spreadsheets used as input for low level design.

Confidential Charlotte NC 09/2009 - 01/2010
Consultant - Quality Assurance – Enterprise Information Management - Supplier Resiliency

Performed quality assurance analysis on external supplier related initiatives required by new government regulations.
Graded over 100 lines of businesses’ contingency plans covering top tier suppliers using a survey designed by EIM associates. While reviewing failed plans discovered inconsistencies in the survey design which would, if not corrected, have led to inconsistent survey results. EIM analysts modified the survey to correct this issue.
While reviewing the plans, documented improvements to each failed plan so that its author had input to use when re-working the plan.
Maintained intensity and optimism while working to meet very tight deadlines.
Accomplishing these tasks in 2009 saved 2 man months budgeted for a full time Bank of America employee in 2010.

Confidential Charlotte NC 11/2007 - 10/2008
Consultant - SS Architecture & Operations (3 separate contracts)

Converted a heavily used CICS (APS) application after modifying attributes of a critical field in DB2 tables. Without this change, valuable information would have been inaccurate in the system and downstream applications that received output from it.
Coordinated all internal and external project related activities including the manual testing and conversion quickly and effectively to ensure a timely and smooth client implementation.
Wrote, test plans including unit test, SIT testing, and User acceptance testing for all the programming changes needed. Coded all programming changes to CICS and batch processes.

Confidential Charlotte NC 2005 - 2007
Office Administrator and bookkeeper (General Contractor)

Performed daily office responsibilities using Peachtree software and Microsoft Office Suite for a family owned business.
Set up office procedures, including using an excel template to produce standardized estimates.
Improved efficiency by introducing email correspondence with clients replacing phone calls to the owner.
Scanned and faxed invoices to clients resulting in better cash flow for Wiebler Design Two.

Confidential Charlotte NC 1989 - 2004

Senior Analyst - Cost Control and Recovery

Progressively responsible career as a programmer analyst, programming team leader, business analyst, and meeting leader:

Retired an obsolete application from all PCs within the Bank of America Corp network that saved the bank of $360,000 annually.
Partnered with senior business management to establish scope, gather requirements, design application enhancements and estimate durations for modifications to Telecommunications Expense related applications for over 10 years.
Involved in all phases of the project life cycle including manual testing. Defined, measured risk, analyzed alternatives, designed details, and programmed in CICS, APS, COBOL and DB2. Tested, coordinated and verified with on shore and off shore associates. Maintained issues list during testing.
Led projects that usually lasted 6 to 12 month and included 3 to 4 programmers. Published weekly meeting notes, and monthly project status reports in MS Word.
Participated in JAD sessions as subject matter expert.

Education: Bachelor of Arts

Graduated Phi Beta Kappa

Recent training

Completed Project Management Plus Certificate Program at CPCC in November 2010.