PROFESSIONAL EXPERIENCE:

Confidential, Tallahassee, FL

Senior Business Analyst

Responsibilities:

• Analyze / model the business domain to create a complete picture of workflows and technical requirements.
• Define the business problem and primary objectives of the project. Identify and validate the key business requirements.
• Lead cross - functional business process re-engineering teams and continuous improvement efforts.
• Coordinate requirements walk through and sign-off, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs
• Contribute to project plan
• Produce scope statement specification - a clear definition of the scope of the project.
• Produce documentation of workflows and technical requirements.
• Produce functional requirements in use cases.

Confidential, Tallahassee, FL

Managing Partner

Responsibilities:

• Financial instruments and securities, e. g., mutual funds, stocks, bonds, ETF’s, stock options, bonds and other exchange traded securities.
• Real estate, such as residential housing, vacation rental property and undeveloped land, .
• Collectible and tradable items such as electronics, hobbyist accessories and rare coins.

Confidential, Tallahassee, FL

Business Analyst

Responsibilities:

• My responsibilities were the core system operations of the Records Administration System that processes College Prepaid Program invoices from 3500 different institutions.
• The matriculation phase of the Plan requires hundreds of variations on the plan types, invoice processing calculations and related tax, refund and payment options.
• Design and implementation of the requirements gathering process and schedule.

Confidential, Tampa, FL

Lead Business Analyst

Responsibilities:

• This project was in its final delivery code release for the fiscal year. My role was to learn the application I was responsible for in the follow up phase as business analyst, design and develop requirements gathering documentation and processes and lead User Acceptance Testing (UAT).
• The tools used were the Microsoft office stack including Team Foundation Server 2012. I built queries and created requirements, defects and a process for using TFS templates for tracking UAT defects.
• The application was built on a customized SharePoint 2013 platform using SQL Server as the database backend.

Confidential, Tallahassee, FL

Business Analyst/Scrum Master

Responsibilities:

• As a Business Analyst, I conducted business user interviews, created user stories and had user approval meetings with subject matter experts, managers and personnel responsible for daily processes in various departments.
• As Scrum Master, I was responsible for all Scrum meetings, sprint planning and requirements backlog and maintaining the requirements in Team Foundation Server 2010.

Confidential, Tallahassee, FL

Business Analyst/Project Manager

Responsibilities:

• As a Business Analyst, my role was to perform business, functional and system requirements solicitation and documentation, gather user requirements and translate them into User Stories and Use Cases for the development team using Rational Clear Quest and the Confidential collaborative software development tool set.
• As a Project Manager, my tasks included release management planning, project scheduling, and creating high-level functional requirements areas with the development team for creating a modernized, web-based healthcare billing portal.
• Additional tasks included creating test cases, executing test cases, managing the testing phase of software releases, and researching applications in the IT space—Electronic Healthcare Records, emphasizing claims and billing.
• Create and schedule high-level release project and release management plan
• Develop User Stories and functional requirements for the Billing Portal with the Product Owner and Scrum Master
• Manage vendor communication and determine the viability of their software to meet our requirements in build/buy decisions
• Manage requirements definition in the Confidential Rational and Confidential product suites.
• Engage with management for project and release planning

Confidential, Fort Rucker, AL

Senior Business Analyst

Responsibilities:

• Develop and review requirements with customers.
• Creation of test plans, test scenarios and test cases for multiple applications and code releases.
• Release management, coordinating software testing personnel and scheduling testing and releases.
• Create change management requests and submit for approval. Participate in Change Management Board meetings.
• Participation in MOSS InfoPath form and workflow design and development of automated Change Request Process.
• Requirements gathering, definition, tracking and testing for several Confidential applications.

Confidential, Tallahassee, FL

Information Technology Project Coordinator

Responsibilities:

• Tasked with comprehensive department-wide discovery and analysis of field operations including comprehensive state-wide reporting on projects objectives, methodologies, standards and detailed data and process mapping for the Comprehensive Monitoring Project Inventory project.
• For this role, my responsibilities were to: create the information and reporting structure and have it iteratively approved by the project sponsor; schedule, design and lead on-site interviews at field offices throughout the state of Florida with all personnel from regional managers to Subject Matter Experts; create and manage a project document review cycle with all field offices to produce a report on all reviewed projects structured for ease of access and comparability of well-defined project elements; and manage all phases of the project from design to final delivery and any subsequently required updates or enhancements.
• Tasks include both on-site interviews and remote discovery sessions, and subsequent data analysis using MS Access for data importation and SQL queries, documenting process flows and UML artifacts in MS Visio and with customized interfaces (data connectors ADO, ODBC, MS Access) and creating reports using integrated MS Office 2003 documents, Visio 2003, and MS InfoPath linked documents.
• Project management tasks include project definition and scoping, creating project schedules, defining deliverables, documentation and status reporting using MS Project Professional 2003. Scope management and deliverables are all current and have met all scheduled delivery dates.