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Sr. Business Analyst/ Project Coordinator Resume

Oakland, CA

SUMMARY:

  • Experienced professional with over 9+ years of experience in both business analysis and project management .
  • Extensive experience with analyzing, eliciting, and documenting requirements with Software Development Life Cycle SDLC using Waterfall and Agile - Scrum methodologies.
  • Experienced in diverse industries with a focus in the pharmaceutical and financial area.
  • Key skill set combination of business knowledge, technical experience, and exceptional facilitation and communication skills to deliver mission-critical projects on time and within budget.

FUNCTIONAL AND MANAGEMENT SKILLS:

  • Strong expertise in Waterfall and Agile project management.
  • Interacted with Stakeholders for negotiating the best possible enterprise solutions.
  • Outstanding communication, presentation and facilitation skills. Adept at creating and coordinating extensive communication channels to keep key stakeholders and team members apprised of goals.
  • Have exposure in educating internal customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules.
  • Assigned the tasks of conducting research, analysis and financial modeling for clients’ engagements.
  • Served as the go-to person, continually sought out by leaders, subordinates and peers throughout the organization for strategic, technical and tactical advice and expertise
  • Extensive experience with analyzing, eliciting, and documenting requirements with SDLC using Waterfall and Agile Scrum methodologies.
  • Experience conducting Facilitated Workshops for requirements analysis, Support the SBA-P2P in identifying opportunities to streamline.
  • Excellent technical writing skills and ability to create Business Requirements Document (BRD ), Functional Specifications Document (FRD), Nonfunctional Requirements Document and Use Cases Specifications.
  • In-depth understanding on Medicare/Medicaid & Medigap plans along with various EDI transaction such as EDI-837, 834, 270/271, 834,835, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Oakland, CA

Sr. Business Analyst/ Project Coordinator

Responsibilities:

  • Responsible for doing in-depth gap analysis for projects & creating mapping documents.
  • Responsible in eliciting requirements by using various methods such as storyboarding, brainstorming with various SME & documenting minutes of the meeting.
  • Responsible in conducting Joint Application Development (JAD) sessions to understand functional aspects of business process and prudently gather the requirements in a format that can be reviewed and understood by both business and technical teams.
  • Implemented HEDIS reporting tool to measure the performance on critical dimensions of healthcare data, so that a best health plan can be selected.
  • Responsible for creating High Level Design Documents and Visio flowcharts.
  • Extensive worked on EDI- 834 (Enrollment) & EDI- 837 (Claims) file format in Medicare & Medicaid eligibility requirements

Environment: Agile-SCRUM, MS Office, MS Access, MS Visio, MS SQL Server, HEDIS, Informatica, Rally, MS Project, XML

Confidential, Pittsburg, PA

Senior Business Analyst

Responsibilities:

  • Partnered with the Product Owner to manage the Product Backlog. Facilitated the Product Backlog Meeting, updated priority and complexity numbers based on input from the Product Owner, the Development lead and the QA lead.
  • Along with Scrum Master facilitated Sprint Planning Meeting, to start writing initial User Story phrase.
  • Created User stories, with user phrase, user narrative and user Acceptance Criteria components and got sign-off.
  • Facilitated Daily Standup Meetings in the absence of the Scrum Master for the team status.
  • Knowledge of applicable taxes including corporate tax, transfer pricing, VAT and IPT.
  • Experience working in financial services, with a preference for general insurance
  • Extensively worked with Gov’t Markets Product Management to capture Business Requirements for Medicare & Medicaid as per CMS compliance & standards.
  • Provided daily demos to the Product Owner on completed functionality to determine tweaks and other changes during the user story development.

Environment: Agile-Scrum, Clarity (CA PPM), MS Excel Advanced, MS office, TFS, Gliffy, HEDIS, Tableau, SQL, User Acceptance Testing (UAT).

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

  • Prepared Functional Requirements Document (FRD) based on this discussion, with screen mock-ups, process flows between screens, as well as workflows that would require several layers of approval.
  • Contributed to Project Charter to determine In-Scope and Out-Of-Scope items for the projects.
  • Incorporated HIPAA data security requirements as part of the non-functional requirements of the project.
  • Worked with the Billing Group to understand all the different transaction types related to health insurance coming in through EDI; this meant setting up regular feeds that would post to the data warehouse of the hospital.
  • Support the SBA-P2P in identifying opportunities to streamline, consolidate or simplify the BSG-P2P systems landscape
  • Worked extensively on EDI 837-I and 837-P (institutional & professional claims) files.

Environment: Waterfall, MS SharePoint, Ad-Hoc Reporting, SQL, HEDIS, MS Word, JIRA, MS Visio, MS Suite (Word, Excel, User Acceptance Testing (UAT), Power Point, Access)

Confidential, Boulder, CO

Business Analyst/ Project Coordinator

Responsibilities:

  • Responsible for doing in-depth gap analysis for projects.
  • Responsible in eliciting requirements by using various methods such as storyboarding, brainstorming with POS-SME client representatives.
  • Responsible in conducting Joint Application Development (JAD) sessions to understand functional aspects of business process and prudently gather the requirements in a format that can be reviewed and understood by both business and technical teams.
  • Under guidance of SBA-P2P, provide application SME support to specific project activity
  • Ensure consistency, standardisation and optimisation of BSG-P2P across RB .
  • Responsible for Creating Functional Requirement Specification (FRD) documents.

Environment: Waterfall, MS SharePoint, MS Visio, MS Office, MS Project, SOA, MS Access, HP QC, Clarity.

Confidential, Dover, DE

Business Systems Analyst/ Project Co-Ordinator

Responsibilities:

  • PHRST is the Human Capital Management (HCM) component of the Confidential Enterprise Resource Planning (ERP) system.
  • PHRST system is an integrated software application consisting of four modules within PeopleSoft Human Resources, Benefits, Payroll and Time and Labor.
  • Central payroll operations for all state agencies, school districts, charters schools, and higher education institutions.
  • Apply routine PeopleSoft system updates including Tax Updates and other PUM image updates.
  • Analyze and provide functional and system support for Benefit and Salary Plans.
  • Integrated workflow with First State Financials (FSF).
  • Working on Confidential PHRST and FSF upgrade from version 9.1 to version 9.2 PeopleTools 8.55.
  • Conversion of all custom Crystal reports to SQRs.
  • Preparation of Technical Design document, Unit test case documents.
  • Strong knowledge of customer, Payor industry business practices, and value offerings.
  • Developed new Records, Online Pages, and Run Control Pages using PeopleTools for the specific needs of the company. Implemented PeopleCode for online validations and user interface.
  • Extensively involved in the analysis and retrofitting the existing People code, SQL’s, SQR’s, Application Engine’s and other PeopleSoft impacted objects.
  • Used STAT 5.8.0 for Change Management, Release Management and Migrations, Performs configuration migration process and other PROD readiness technical task.

Environment: Waterfall, Clarity (CA PPM), MS Excel Advanced, MS office, Confluence, Gliffy, Tableau, SQL, Soap UI, User Acceptance Testing (UAT).

Confidential, Hoffman Estate, Illinois

UNIX Administrator

Responsibilities:

  • AIX 5x and 6x installation, upgrading, migration and troubleshooting
  • Upgrading firmware of managed machines, devices and HMC
  • Lead datacenter migration in large midrange environment.
  • Coordinated application team to Upgrade AIX 5.3 to 6.1
  • Planed installation of Lotus Notes on NT server, workstations and troubleshot startup problems.
  • Creating Volume group, logical volume and file system and provide the file system with proper permission and
  • Performed migration of AIX OS from 5.3 to 6.1 using nimadm.

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