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Business Analyst Resume

Boston, MA

SUMMARY:

  • Business Analysis
  • Pre - Sales
  • Basic SQL
  • Data Analysis
  • Requirement Gathering
  • Elicitation
  • Project Management
  • Requirement Documentation
  • Gap, Feasibility & Impact Analysis
  • SDLC (Agile/Waterfall)

TECHNICAL SKILLS:

Insurance Software: DuckCreek (Policy Administration System, User Admin, Onbase, Claims Administration System)

Retirement Software: Omni Product (Omni Plus, Admin web, Omni Web Solution)

Treasury Software: Avantgarde (Quantum and Data Interpreter)

Wealth Management Software: Wealth Station Financial Planning

Supporting Tools: Jira; HP-QC Center; SPIRA; Fresh Service; Salesforce; MS Office Desktop Applications

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Business Analyst

  • Served as a primary contact for customer incidents, requirements and program management activities
  • Managed geographically separated teams (Boston, US and Bangalore, Noida, Mumbai, India) and global clients (Canada, US, Hong Kong, Singapore, Australia, New Zealand)
  • Developed and implemented procedures throughout the software development life cycle to improvise overall quality of software products and information systems

Confidential, Pennsylvania

Business Analyst

  • Proposed and implemented requirement templates, by creating base documents for products that helped to reduce work hours considerably and help customize requirement for various projects
  • Elicited requirements by interacting with client, raising clarification as appropriate and comprehending them
  • Helped in project planning, estimation, schedule, execution and tracking of large scale IT project using waterfall development model and lead a team of 8 IT Business Analysts

Confidential

Sr. Business and Quality Analyst

  • Performed risk analysis and facilitated resolution with other team members, ensuring system objectives are aligned with client requirements.
  • Contributed as a functional tester and performed user acceptance testing on retirement solutions - Omni Suite
  • Utilized a hybrid(waterfall/agile) approach that effectively managed priorities and backlogs per sprint

Confidential

Management Intern

  • Requirement gathering and documentation for internet banking solutions such as third party integration, designing reward point, bill payment services and OTP for B2B, B2C and B2E models including project management
  • Worked on pre-sales functions like preparing project proposals, project estimation, quotations and related documentation

Confidential

Associate Analyst

  • Reviewed applications for commercial insurance and evaluated applicants based on the acceptable risk analyzing their future loss potential
  • Prepared and processed insurance quotes for the applicants and assisted the insurance agents with all the queries regarding the proposed coverage and rates

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