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Business Analyst Resume

SUMMARY:

  • Certified Agile Scrum Master.
  • Solid Business Analyst working closely with business units and development teams.
  • Work closely with Project Managers for project deliverables on time with positive results.
  • Organized and facilitated project planning, daily stand - up meetings, reviews, retrospectives, sprint, release planning, demos and other Scrum-related meeting.
  • Solid background in gap analysis, as is and to be processes.
  • Proven track record as a self-motivated, extremely hard-working, creative team player.
  • Strong written, communication, time management and organizational skills.

SKILLS/AREAS OF EXPERTISE/CORE COMPETENCIES:

  • Scrum Master
  • Business Analysis
  • Requirement Documentation
  • Status Meetings
  • Process Flows
  • Functional Matrix
  • User Stories
  • Assist in QA
  • On-Time/Within Budget Project Management
  • Audit Preparation
  • Advanced Excel
  • Manage System Change Request
  • Data Migration

TECHNICAL SKILLS:

MS Office Suite 2007/2010, JIRA, Version One, HP Quality Center, Serena, SharePoint, Microsoft Project, Microsoft Power Point, Visio, Service Desk Manager, Daybreak (LOS), LeasePak, Blaze, Salesforce.com, CRM.

PROFESSIONAL WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Facilitate daily stand up, weekly backlog and deployments.
  • Weekly backlog consisted of weighing items to be placed in sprints using the Planning Poker method.
  • Remove impediments that will prevent the product owner from achieving their goals.
  • Maintain the Agile process to be consistent to the methodology.
  • Report progress using burn down charts.
  • Group business meetings to review requirements that pertain to more than one or several business units.
  • Created current and proposed process flows in Visio.
  • Wrote business requirements documents (BRD).
  • Ensured security measures were in place for proprietary data.
  • Ensure single sign on based on Active Directory authentication.
  • Consumer personal information security was put in place in order to meet compliance standards.
  • Managed changes on APPs - iPhone, Android and Samsung along with Tablets.
  • User Stories—Web Site Enhancements.
  • Created functional matrix document.
  • Assisted with QA and managed defects.
  • Completed requirements documentation and obtained approvals within scope of project plan dates.

Confidential

Senior Business Analyst/Project Manager

Responsibilities:

  • Managed special projects preparing ad hoc, non-standard, and complex financial information analyses and reports as requested by senior management.
  • Wrote business requirements and data mapping for the company wide upgrade.
  • Responsible for to be and as is process, as well as gap analysis.
  • Maintained optimal service effectively managing relationships between bank and Confidential users.
  • Developed sustainable banking relationships and contributed to implementation of new banking services and products in collaboration with Treasury Manager.
  • Kept apprised of all security mandates in order to stay in compliance with new regulations.
  • Managed group’s cash and liquidity, and all funding, cash forecasting and FX risks.

Global Lead

Confidential

Responsibilities:

  • Presented AR Global integration plan to Design Authority committee with on-going monthly meetings reporting status and possible risks.
  • Established new Advance Collections process flow utilizing previously unused system capacity. Customer Profile, Scoring Engine and Strategies, Finance Charges and pre-delinquent debt.
  • Identified current work flows, mapped to new workflow in the integrated environment.
  • Created RD40 based on business unit’s current process, interfaces inbound and outbound, data flow timing from outside resources - banks, EDI, credit card merchants. Identified with the collaboration of resources IT and Accounting consultants to gain improvements/enhancements, identify redundancies and document all stages for a successful go-live implementation.
  • Reviewed/commented on MD50s, applying broad-based analytic skills.
  • Created and maintained Dashboard and Project Plan for weekly status meetings (or as needed based on phase of project). Identifying possible risks, solutions and overall progress.
  • Initiated Change requests, assigned tasks, tracked progress and on time completions.
  • Defined Flexfields, re-mapped new Chart of Accounts, identified Receivables values, including transactions/receipt types, memo lines, dunning letter sets, statement cycles, credit classification ratings, receivable activity, payment terms, account status, and profiles for advance collections.
  • Identified RICE elements - for IT development.
  • Assist in creation of data output to comply with IFRS rules.
  • Worked in conjunction with the Vertex consultant to comply and capture tax rules and rates for North America.
  • Created SIT, UAT and final process documentation using UPK.
  • Initiated, tracked and reported status to upper management on Change Requests.
  • Collaborated testing teams and users to complete scripts with approval sign off, in conjunction being sensitive to teams’ daily job duties.
  • OBIEE integration - identified attributes, report writing and mapping to business needs.
  • Drove Oracle Financial Integration Project to on-time, within budget and quality delivery.

Confidential

Senior Business Analyst

Responsibilities:

  • Automated previously manual billing system, significantly enhancing effectiveness.
  • Established Bank Lockbox and ACH debit remittance applying IT and accounting expertise.
  • Integrated to Oracle Financials corporate back bone- Project Manager for AR.
  • Identified current process to enhanced process (RD40).
  • Maintained Dashboard, Project Plan and weekly meetings or as needed meetings to report status.
  • Created scripts for SIT, UAT and final process documentation.
  • Managed implementation with business group and third-party developers from beginning to end.
  • Initiated Change Requests, assigned tasks and monitored on time completeness.
  • Established Super User in Oracle Financials.
  • Member of PCI compliance committee, successfully achieving Level 1 status.

Confidential

Supervisor, Accounts Receivable

Responsibilities:

  • Automated account reconciliation process via Excel v-lock up and pivot tables.
  • Established all procedures for field office set-up, including accounts, billing practices, account status, and upgrade of existing accounting systems.
  • Built reputation as resource for Sarbanes-Oxley Act and revenue recognition rules.

Confidential

Manager, Corporate Operations

Responsibilities:

  • Directed Worldwide Sales Team in implementation of company practices, administration of global budgets, maintenance of accurate internal/external customer files, and control reports.
  • Maintained constant communication with internal/external customers to improve reporting and ensure high-level work quality, as well as compliance with regulatory standards.
  • Analyzed R&D invoices/travel requests for alignment with budget plans.
  • Conducted reconciliations and cost analyses in preparation for audits and special production reports.

Confidential

Senior Business Analyst, Accounts Receivable Supervisor

Responsibilities:

  • Fast forward implementation from Solomon Accounting Software to Oracle Financials.
  • Customized flex fields to calculate software support accruals and revenue recognition according to Confidential .
  • Developed scripts (SIT, UAT and final procedures for go live) for Oracle Financial functioning.
  • Coordinated training testing and training sessions, with least amount of impact to the users’ daily job activities.
  • On-going maintenance to Oracle Financials, new codes, pricing and salespersons’ mapping.
  • Delivered Quarterly Audits on-time consistently and with high accuracy, based on employee adherence to detailed corporate processes, achieved through highly motivated staff.
  • Created corporate quality plan to examine special billing records and high-volume orders for data accuracy and effectiveness of internal controls and procedures.

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