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Business Systems Analyst / Consultant Resume

Seattle, WA


  • Business objectives and justification, requirements elicitation and management, business requirements documents, requirements traceability, business process analysis
  • Software specifications, Use Cases, user interface design, mockups, wireframes, report design
  • Business process, process decomposition, context, component, entity relationship, dataflow, activity, event, state
  • Applying appropriate SDLC including iterative approaches, scoping, estimating, business case development, communicating, status and issue tracking, driving deliverables, change management, process improvement
  • MS Office Tools (Word, Excel, PowerPoint, Visio), in - house-developed and purchased applications implementation and support, numerous modeling and requirements management tools, SQL tools


Hardware: HP, Sun, IBM Mainframe, VAX, HP3000, DG MV10000, PC compatibles

Operating System: Unix, Windows, Z/OS, O/S 2, MVS, VM/CMS, VMS, MPE

Software: CA Gen CASE Tools, SharePoint, Caliber, Serena, ERwin, Enterprise Architect, ORACLE Tools, Rational Tools, SQL, DB2, MSSQLServer, RDB, IMS DB/DC, MQ Series, CICS, VSAM, TSO/ISPF, Websphere, Weblogic, XML, J2EE, Web Services, SOAP, UDDI, WSDL, Java, C++, ACMS, IMAGE, Visual Basic, COBOLII, FORTRAN, BASIC, MS Project, Mercury ITG, MSOffice Suite, Jboss, Apache, HP Quality Center


Business Systems Analyst / Consultant

Confidential, Seattle, WA


  • Prepares business and financial plans for entrepreneurs and their families
  • Developed prototype staffing application for a healthcare focused agency using CA:Gen 8.0
  • Facilitated initial feasibility analysis for merger of Lighthouse for the Blind and Sight Connections
  • Evaluated Salesforce as CRM solution for Open Doors for Multicultural Families
  • Developed strategic plan for new 501c3 organization providing basic health and education support
  • Prepared and executed test cases for Hague Agreement Implementation
  • Analyzed and implemented updated logic changes to some application modules
  • Performed data analysis and mapping between existing and new services / applications
  • Led Business Requirements Document (BRD) and High-Level Design (HLD) reviews
  • Developed business data and process models for Fees Due application
  • Facilitated requirements elicitation and design review meetings for IBM IMpact Lending Software
  • Managed processes and procedures for each delivery / migration cycle for LPS MSP implementation
  • Coordinated testing (SIT/UAT) with stakeholders, triage and track defects, document resolution
  • Researched sources / flows for key Basel II data elements
  • Performed test results / data analysis using tools such as HP Quality Center, Excel, Mainframe NDM and File Aid for production release and disaster planning
  • Reviewed LPS Empower for Loan Origination System (LOS) implementation
  • Developed mandated claims-processing solutions following model-based SDLC using
  • Create/update data, process and procedure models/specifications as required
  • Wrote and reviewed test cases with users
  • Analyze data and test results using HP NonStop SQL
  • Supported client/server and SOA applications for claims and benefits subject areas
  • Create/update data, process and procedure models and test specifications as required
  • Analyze test results using File Aid, SPUFI and SQL
  • Reviewed requirements, models, use cases and test cases per SDM standards
  • Developed interface specifications and trace-ability matrices, both for development and migration to PROD
  • Documented data and process gaps
  • Analyzed production and test data using DB2 and MS SQL
  • Developed overall business plan including strategic, marketing and financial plans
  • Managed upgrade of Global Information Business system repository and methodology
  • Developed implementation plan, test cases; execute and document results
  • Coordinated with Application Support, DBA, Sys Admin, Network Admin, other Tech Support staff
  • Tracked issues list with vendor technical support; debugged and analyzed using DB2 SQL
  • Provided knowledge transfer and mentoring support after successful upgrade
  • Analyzed requirements and wrote specifications for Unemployment Insurance RFP
  • Developed business models, including Use Case, data and process models using Caliber Tools
  • Facilitated JAD sessions and conducted interviews; wrote agenda and meeting notes
  • Developed and executed QA test plans in Unix/Oracle/Java/J2EE environment using Serena tools for a federal utilities organization
  • Organized meetings with lead client analysts to develop procedures and workflows
  • Analyze test results using Oracle SQL
  • Developed and QA tested Unemployment Insurance Scheduling System and Field Information System for State of CA EDD
  • Conducted interview and JAD sessions
  • Managed development and release management procedures using CASE repository/tools
  • Analyzed data conversion process; developed mapping documents, ran test procedures

Senior Business Architect, Rancho Cordova, CA



  • Responsible for enterprise process / data architecture in Health Systems Division of IT Service Company.
  • Managed data, process, use case models and SOA methodologies using Oracle tools
  • Designed systems in Unix/Oracle/Java/barcode/imaging environment

Business Analyst / Project Manager

Confidential, Sacramento, CA


  • Modeled framework for Confidential -compliant enterprise information architecture and solution delivery
  • Documented User Interface design and Help Guide for portal application
  • Analyzed eCommerce (WebSphere) and portal content management (Stellant software) requirements
  • Used Agile / RUP / WSAD tools to manage requirements and specifications
  • Led business modeling using Agile / RUP
  • Wrote use case specifications for W2 corrections targeting Java J2EE
  • Defined reusable service components from existing vehicle registration system
  • Used AllFusion:Gen in TSO/ISPF/JCL/CICS/COBOL/DB2 environment
  • Developed and QA tested application components for UK’s Health and Human Services Systems
  • Wrote data modeling procedures using AllFusion:Gen, CBD, GuardIEn and EABs
  • Production platform is CICS/COBOL/DB2, testing is Unix/Oracle, development is Windows/Oracle
  • Ran SQL queries to verify test results
  • Managed business architecture models for title processing system
  • Managed release implementation tasks and resources
  • Tracked QA issues; used Rational tools and processes
  • Managed requirements and QA testing of Web-based Vendor/Partner Profile tracking system
  • Developed functional requirements specifications, process flows and data model for the product life cycle tracking and E-learning applications
  • Analyzed data using SQL queries for requirements and test results verification
  • Managed requirements definition, process/data models and prototype for a Web-based calendar for California Public Utilities Commission using RUP, ReqPro and COOL:Gen
  • Developed Requirements Definition for CalPERS Internet portal using UML
  • Implemented a Web-based Administrative Tracking System for DHS using Visual Basic, XML programs and HTML
  • Re-engineered Enrollment and Eligibility for DSS In-Home Support Services, Medicare, MediCal application using AllFusion:Gen and RUP in TSO/ISPF/JCL/CICS/COBOL/DB2 platform
  • Developed model management and release strategy for HP Enterprise Financial project
  • Used COOL:Gen modeling tools and repository
  • Wrote development coordination, version control and release procedures
  • Developed HL7 compliant business architecture for blood transfusion application
  • Wrote requirements, data/process models and design specifications
  • Used SQL queries to analyze existing production data

IT Engineer



  • Used Composer and Visual Basic to establish development/production environment
  • Created Project Allocation system
  • Developed Enterprise process and data models for Supply Chain Management
  • Verify requirements using custom data analysis tools and SQL queries

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