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Business Analyst Resume

Bethesda, MD

SUMMARY:

  • Excellent Professional with extensive experience in Business, Data and Financial Analysis and Reporting.
  • Gathering and analyzing business processes, policies, and systems for CMS and capture system requirements and deliver reports and requirement to senior management.
  • Preparing written analysis of assessments and tests/determines corrective actions required to eliminate threats to security.
  • Obtain, gather and analyze user input and requirement for ongoing projects.
  • Making documents to be section 508 Compliant.
  • Reviewing requirements of projects to determine objectives of the program, concepts, nature of the unprocessed data, and processes required in support of the computer effort to organize work processes and problems for computer solution.
  • Facilitated and managed external review sessions to review detailed business requirements with project stakeholders, technical, database, and architecture teams.
  • Organized and coordinated critical and high priority activities in a variety of areas of project management related to the day - to-day activities required of the team and firm governance.
  • Analyzing highly complex problems; identifies relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems
  • Responsible for performing analysis and updates to support the Account and Product Mapping.
  • Proficiency with Microsoft Office including: Excel, Word, Access, PowerPoint, Visio, Project and Sarbanes-Oxley
  • Working Knowledge of SQL, Lotus Notes 7, Oracle, Sybase, Clarity CA, JIRA
  • Working knowledge of the SDLC lifecycle & deliverables, Agile Project Management and HIPAA
  • Used SQL to build databases for Project Scoring processes in Access.
  • Created and maintained SharePoint research library for the Entire Architecture Department in Carefirst.
  • Worked with Solution and Enterprise Architects to develop a process behind client and vendor management.

SKILL:

Business Analysis, Data Modeling, Financial Reporting, Financial Analysis, Data Analysis, Project Management, Program Management, Change Management, Training, Integration, Analysis, Data Warehousing, Business Requirements, Vendor Management, Requirements Gathering, Software Documentation, Business Intelligence, IT Management, Business Process Improvement, Software Project Management, Project Portfolio Management, Systems Analysis, IT Strategy, Risk Management, Business Process Design, Resource Management, Process Improvement, Requirements Analysis, Quality Assurance, Business Process, Agile Methodologies.

TECHNICAL SKILLS:

Salesforce, HIPAA, PMO, SDLC, Microsoft Excel, Microsoft Office, Visio, PowerPoint, SharePoint, Microsoft Word, Microsoft SQL Server, SharePoint Designer, SAP, MS Project, Oracle, SQL, Access, Testing.

EXPERIENCE:

Confidential, Bethesda, MD

Business Analyst

Responsibilities:

  • Analyzing business processes, policies, and systems for CMS. Capture system requirements and deliver reports and requirement to senior management.
  • Supporting research efforts which may include interviewing stakeholders, researching options, establishing operational protocols and implementation strategy
  • Planning constructed and maintain databases for data storage, manipulation and retrieval
  • Preparing written analysis of assessments and tests/determines corrective actions required to eliminate threats to security.
  • Apply understanding of business processes and technical skills to successful completion of project assignments
  • Using salesforce to Maintain and track communications with clients.
  • Reviewing requirements of projects to determine objectives of the program, concepts, nature of the unprocessed data, and processes required in support of the computer effort to organize work processes and problems for computer solution.
  • Performing health-related research in alignment with new Patient Protection and Affordable Care Act regulations.
  • Demonstrating and applying strong project management skills, inspiring teamwork and responsibility with engagement team members, and using current technology and tools to enhance the effectiveness of deliverables and services
  • Analyzing highly complex problems; identifies relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.

Confidential, Owings Mills, MD

Business Intelligence Consultant

Responsibilities:

  • Developed capacity with increased responsibility under the general supervision of a Manager, and guidance of various levels of Programmer Analysts.
  • Specialized in the reporting and data analysis functions for the Division and uses this information to produce various statistics, and/or quality and productivity metrics related to the Division. Responsible for the overall quality and integrity of the data reported.
  • Developed and updated Standard Operating Procedures (SOP) for all systems process.
  • Worked with Directors to validate and reconcile all monthly metric reporting until all data discrepancies are resolved and sign-off is obtained from Directors.
  • Supported the monthly production processes needed to produce the Renewal Packages for the Underwriters. Responsible for performing analysis and updates to support the Account and Product Mapping. Handles special requests, researches moderately complex issues, and develops custom mapping to assist Underwriters.
  • Supported the Monthly Par Plan Agreement Renewal process for Sales. Reviews Enrollment by plan, assesses the Fee Schedule, coordinating with other Blues plans, communicate the Fee Schedule to Operations, and maintains and tracks the agreements in a database. Updates and maintains SOPs for the Par Plan Agreement process.
  • Participated in projects supporting new or existing business practices including those internal to the UPPS&T department, and those that may impact other departments (e.g. Finance, Underwriting, Sales).

Confidential, Owings Mills, MD

IT Data Analyst Intern

Responsibilities:

  • Responsible for production of Weekly Project Tracking Metrics Data using Excel for Management.
  • Collaborated with cross-functional teams (Solution Architects and Enterprise Architects) to accomplish multiple assignments and deliverables on an ongoing basis under very tight deadlines.
  • Used SQL queries to generate reports for the Architectural Teams.
  • Used SQL to build databases for Project Scoring processes in Access.
  • Facilitated and managed external review sessions to review detailed business requirements with project stakeholders, technical, database, and architecture teams.
  • Preformed vendor assessment during Technology acquisition processes.
  • Coordinated and organized weekly Technology Acquisition Meeting for the Architectural teams.
  • Ensured Technology and Application inventories and kept and sorted properly.
  • Organized and coordinated critical and high priority activities in a variety of areas of project management related to the day-to-day activities required of the team and firm governance.
  • Created and maintained SharePoint research library for the Entire Architecture Department in Carefirst.
  • Responsible for creation of Standard Operating Process Documents for the Department.
  • Worked with Solution and Enterprise Architects to develop a process behind Vendor management.
  • Supported the full lifecycle of ad-hoc special projects from conception to completion.

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