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Business Analyst Resume

Jacksonville, FL

SUMMARY:

  • Business Analyst/Mainframe Programmer Analyst for the computer software industries. Strong analytical, organizational and problem - solving skills with regard to legacy systems and developing new functionalities to third and fourth generation language systems.
  • Possess excellent communication skills and the ability to work with multiple tasks simultaneously.
  • Able and experienced in developing good business relationships with stakeholders in defining mission objectives and deliverables.
  • Expert in Systems Development Life Cycle (SDLC). Fully bi-lingual fluent in Spanish.

TECHNICAL SKILLS:

  • COBOL & COBOL II Confidential DB2 MVS/JCL
  • RPC coding XML dt. Transfer EZTRIEVE GUI
  • IBM OS390 TSO/ISPF VSAM IMS/DLI
  • ENDEAVOR TELON Microfocus Cobol EXPEDITER INTERTEST IBM Debugger Z/OS MVS ICCF/VSE PANVALET Endeavor METACOBOL FORTE
  • TCP/IP VRU INTERNET DATACOM ASSEMBLER HP3000 MPE MPE-XL
  • Turbo Image Text Editor BATCH Word
  • Lotus Notes Oracle 8i SQL/PLUS PL/SQL
  • Roscoe Ezytrev File Aid Comparex
  • QMF SPUFI OPC SDLC (RUP) SuperC Smartest Visio Micro focus EXCELNet Express IMS DB/DC Serena ChangeMan Micro focus Word IDMS BMS HP Quality Center SCLM
  • Toad ACH QA Analysis SPSS
  • SOX Remedy PowerPoint SPM
  • CRM Mobile technologies Infosys AML/Fraud

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Analysis of production issues for above specified applications
  • Logging events using Remedy and Quality Center
  • Hosting TradeLine/TradeFlow for on shore and off shore teams
  • Reverse KT documentation and WebEx meeting discussions
  • Coordination of problem resolutions with the application development teams
  • Support for Production issues and resolution
  • Mentoring of new team members
  • Monitoring and follow up of PBIs and PKEs
  • Coordinating Weekly meetings for team problem reviews

Environment:

  • Mainframe
  • COBOL, VSAM,JCL, DB2
  • Endeavor
  • The scheduler is CA-7.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Analysis of production issues for above specified applications
  • Logging events using Remedy and Quality Center
  • Hosting TradeLine/TradeFlow for on shore and off shore teams
  • Reverse KT documentation and WebEx meeting discussions
  • Coordination of problem resolutions with the application development teams
  • Mentoring of new team members

Environment:

  • Mainframe
  • COBOL, VSAM,JCL, DB2
  • Endeavor
  • The scheduler is CA-7.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Analysis of SharePoint Management UAT CAB tickets by from developers
  • Analysis and approval of Remedy deployment related tickets
  • Daily check list of items related to deployments
  • Report and administrating the SABER application including conference calls with team management and applications development team and systems architects
  • Reviewing Technical Specification
  • Mobile web-based trouble shooting

Environment:

  • Multi-platform environment
  • Program version controller for Mainframe applications is Endeavor
  • The scheduler is CA-7.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

  • Production problem resolution
  • Gathering and validating requirements from the SME teams
  • Programming to meet SME’s change requirements for Delay Flags
  • Data transmission correction associated to time entries.
  • Analysis of JCL's, procedures, libraries, and programs
  • Creation of using the Project Estimation Tool
  • Creation of Function Specification
  • Creation of Technical Specification for application development

Environment:

  • Platform is an IBM mainframe using TSO/ISPF.
  • Program version controller is Changeman
  • The scheduler is CA-7.
  • The operating system is Z/OS.
  • Development language used is COBOL, PL/1 and Confidential
  • File and/or Database are DB2, IMS/DLI, VSAM, and GDG’s
  • Extensive testing was done using File Aid utilities associated to IMS/DLI and DB2

Confidential, Columbus, Georgia

Business Analyst

Responsibilities:

  • My present role is that of Technical Lead programmer analyst servicing TSYS
  • Gathering and validating requirements SME team
  • Creation of Technical Design
  • Creation of Testing Plan
  • Creation of Migration Plan
  • Conducting Technical Design and testing reviews (QA, Unit, and regression)
  • Creation of on-line for TSYS encryption team for PIN setting
  • Modification of on-line processing for Canada Wal-Mart
  • Creation of programs for Merchant processing
  • Analysis of JCL's, procedures, libraries, and programs

Environment:

  • Platform is an IBM mainframe using TSO/ISPF.
  • Program version controller is Endeavor.
  • The scheduler is CA-7.
  • The operating system is Z/OS.
  • Development language used is COBOL, Confidential, and Assembler
  • File and/or Database are DB2, IMS/DLI, VSAM, and GDG’s
  • Extensive testing was done using File Aid utilities and QMF and SPUFI

Confidential, Dorchester, Massachusetts

Business Analyst

Responsibilities:

  • My present role is that of Technical Lead-Retail Confidential Card
  • Analysis of FTP inbound and outbound data content between the different entities within the test, pre-production, and production areas under Partenon.
  • Analysis of JCL's, procedures, libraries, and programs
  • Gathering requirements from the native SME team and translating requirements from English to Spanish
  • During the in Spain acted as translator for non-Spanish speaking technical support from England and Germany
  • Assigning tasks to fellow technicians for issues and problem resolution
  • Impact analysis of the decommissioning of the processes by Fifth Third Bank and Fiserv
  • File analysis and remediation of production issues 24/7
  • Development of technical design specifications for AML

Environment:

  • Platform is an IBM mainframe using TSO/ISPF.
  • Program version controller is GIPI.
  • The scheduler is Control-M.
  • The operating system is Z/OS.
  • Development language used is COBOL, Confidential,
  • File and/or Database DB2 and GDG’s
  • Extensive testing was done using File Aid utilities and QMF
  • Received a Base 24

Confidential, Miami, Florida

Business Analyst

Responsibilities:

  • Business Analysis and creation of SRS's in accordance to the migration strategy
  • Analysis of JCL's, procedures, libraries, and programs
  • Develop new program for the Repair Service Bureau (RSB) Master file update
  • Add enhancement to the RSB Master File Query Transaction (IDDT/ Confidential )
  • SRS and Program peer review in compliance with SDLC standards
  • Joint Application Design within house management pertaining to system interfaces
  • Definition of Software Specification for File Transmission data Encryption and Decryption that is SOX complaint
  • Quality Center administrator with leadership and management responsibilities
  • QA Tester
  • Defect Management
  • Product testing
  • Development Liaison to the test group
  • Technical Architect work flow designing for the QA team
  • Compliance and due diligence in accordance to the business strategy
  • System flowcharting of different applications with Visio including dataflow diagrams.

Environment:

  • Platform is an IBM mainframe using TSO/ISPF.
  • Program version controller was PANVALET.
  • The scheduler is CA7.
  • The operating system is Z/OS.
  • Development language used is COBOL, Confidential,
  • File and/or Database used VSAM files, DB2
  • Extensive testing was done using File Aid utilities and QMF
  • HP Quality Center was used for reporting issues and problem resolution within established time guidelines for QA.

Confidential, Jacksonville, Florida

Business Analyst

Responsibilities:

  • Business Analysis
  • Technical Design
  • Construction by coding of Cobol programs in compliance to the TDD
  • Developing of test cases for changes and regression testing
  • Code review
  • Test reviews
  • QA Testing
  • Documenting said business and logic functions in Visio and Excel

Environment:

  • The platform is an IBM mainframe using TSO/ISPF.
  • Development language used is COBOL and Confidential
  • Database was with DB2, IMS/DL1
  • The operating system was MVS.
  • File Aid utilities and QMF was used for data test validation.

Confidential, Jacksonville, Florida

Business Analyst

Responsibilities:

  • Navy and Air Force problem resolution and production support
  • Business Analysis DOD applications and identification of business rules
  • Correction, testing, and regression testing of current programming issues
  • Revision and correction of current daily, weekly, and monthly flowchart process flow
  • Revision and improvement of application development documentation for new program development
  • Maintenance to of main processing program of redundant code to improve run time
  • Reverse engineer of main program by identifying business and logic functions
  • Documenting said business and logic functions in Visio
  • Conducting JAD sessions
  • Resolution of problem defects within the production environment and QA testing
  • Development and testing of batch processing applications using MicroFocus Cobol with embedded Oracle SQL
  • Deploying version releases to the production environments in all military depots.

Environment:

  • The platform was Windows environment and servers
  • Languages where Oracle, and MicroFocus COBOL
  • Data storage is done in Oracle tables and flat files.
  • Queries with Toad where used for data consistency and update validations
  • Debugging tool in the shop is MicroFocus NetExpress
  • Program version controller was Serena ChangeMan.
  • Stored Procedures were used extensively. Imbedded SQL statements using Oracle in COBOL programs were the standard.

Confidential, Orlando, Florida

Business Analyst

Responsibilities:

  • Business Analysis of the present legacy system for multiple on-line transactions
  • Identify business functions within their present application
  • Gap analysis between the present legacy system and new dot net environment
  • Create Visio representations of their present system behavior
  • Conduct JAD sessions with Visio presentation with on sight Business Analysts of present application behavior.
  • QA testing of new dot net application and business analysis of desired behavior in compliance to business rules

Environment:

  • This shop follows application developed standards presently used all across the industry of System Development Life Cycle (SDLC)
  • Languages used Confidential, COBOL
  • Files and/or database used where VSAM and DB2
  • Platform IBM 4000 generation platform
  • Operating system TSO/ISPF
  • Version control change management for production release programs was done through SCLM using Serena ChangeMan.
  • Flowcharting of entity and dataflow diagrams associated to current system behavior using Visio.

Confidential, Altamonte Springs, Florida

Business Analyst

Responsibilities:

  • Business Analysis and technical design for batch and online processing the distribution
  • Conduct JAD sessions
  • Conduct walk through
  • Maintain and develop applications within the mainframe environment
  • XML data transfer to GUI front end homegrown application
  • Conduct QA testing of new ACH origination and GUI front end.

Environment:

  • Two platforms (one is a 4000 generation IBM mainframe that interfaces with an AS400 IBM platform).
  • Developing environment is TSO/ISPF on MVS/OS operating system.
  • Data repositories are VSAM files,
  • Online editors in the background Confidential,
  • JCLs are used for batch processing and are launched through a CA7 scheduler.
  • The host development language is COBOL.
  • The debugging tool is Smartest.

Confidential, Jacksonville, Florida

Business Analyst

Responsibilities:

  • Business Analysis of internal enhancement requests
  • Determine level of urgency and assign to technician
  • Program coding and unit testing on legacy systems using COBOL as host language with Confidential .
  • Batch report analysis for updated DB2 tables by online programs
  • Program walkthroughs and code reviews
  • Mentoring and of new programmers in Confidential
  • Beta testing and QA testing of new system enhancements.

Environment:

  • Platforms were mainly IBM 4000 generation whose operating systems are OS/MVS.
  • The online editor is TSO ISPF.
  • Debugging tools included Expediter and Intertest.
  • The scheduler was CA7.
  • Other designs included conceptual changes to PeopleSoft screens and SAP.

Confidential, Jacksonville, Florida

Project Manager

Responsibilities:

  • Confidential technical for displaced in employees, with work samples, developing case test scenarios, and testing.
  • Human resource coordinator
  • Facilities management and facilities allocation
  • Personnel management in meeting deliverables in a timely manner
  • Walkthroughs of coding and code corrections
  • Marketing
  • Mentoring
  • Benefits coordinator
  • Course coordinator.

Environment:

  • In house Confidential Inc. had a client server environment residing on a UNIX box.
  • Working with several clients I worked with variety of mainframe environments as well as server.

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, Florida

Senior Applications Developer

Responsibilities:

  • analyze external and internal design documents coding and testing in accordance with internal design document develop test cases
  • Conduct unit test and acceptance test. developed internal design documents of external design documents code review on-line programs
  • Conduct walk throughs and JAD sessions
  • Mentored new programmers in Confidential to help improve their coding skills.
  • XML data transfers from legacy system using MQ Series

Environment:

  • This working environment observed industry standards of Life Cycle Management (LCM/RUP).
  • The on-line screens were developed in BMS and later on using GUI screens with Visual Basic and Power Builder.
  • Legacy systems code was done in COBOL. Due to the new front end being developed COBOL programs had to be modified to include XML structures for data piping to the front end. The debugging tool in the shop was Expediter.
  • IDMS/DB SQL was being implemented during the end of project as a substitute to VSAM files.
  • Data update validation for DB2 tables were done using QMF.

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