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Business, AnalysT

PROFESSIONAL SUMMARY:

  • Fully Committed Certified Agile Scrum Master and Advocate of the Agile Mindset.
  • Highly experienced in Agile, Scrum, Lean - Kanban and Mobile application migration involves successful migration of various mobile applications for devices like Windows, Android, BlackBerry phones, iPad applications, and/or iPhone applications. practices with a proven track record of delivering significant business value within budget quickly and throughout a project.
  • Attained Over 10+ years of IT Experience that provided numerous opportunities to rapidly respond to change in order to generate profit in a turbulent business environment.
  • Accomplished servant-leader with knowledge of software development practices and working with multiple scrum teams.
  • Utilize problem-solving skills to ensure a repetitive incremental approach to software development in order to optimize predictability and control risk.
  • Always staying informed of emerging project management trends, Agile trends, and best practices through contact with industry experts, peers, internal and external, and professional organizations.

TECHNICAL SKILLS:

Tools: Data Entry, SharePoint, Rally VersionOne, Word, Excel, Access, Outlook, OneNote, PowerPoint, Jira, and Confluence.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Persuasive skills needed to motivate cross-functional scrum teams to continuously deliver working software.
  • Enthusiastically coach scrum teams on how to self-organize and self-motivate themselves as they work via effective Agile practices.
  • Listen, encourage, and support the personal development of each individual on the scrum team.
  • Ability to maintain a strong working relationship with all levels of Management due to communication skills acquired from previous customer service related jobs. Ability to deescalate any situation while promoting customer satisfaction.
  • Committed and readily available to schedule, oversee, and facilitate scrum events/ceremonies.
  • Skillful decision making based on observation and previous work experiences which focuses on ensuring Transparency, Inspection, and Adaptation.
  • Support scrum team members in problem identification and decision making.
  • Remain current in Scrum and Agile practices via ongoing in Agile frameworks, conference attendance, user group participation, and self-study.
  • Effective Time management and Goal Orientated Focus with an ability to multi-task which allows for completion of time sensitive tasks and projects.
  • Strong public speaking and presentation skills derived from previous volunteer experiences.

Agile Scrum Master

Confidential

Responsibilities:

  • Transitioned a new team from waterfall to a full-blown agile team.
  • Mentor Agile Teams and help educate teams in Scrum, Lean-Kanban, and SAFe while ensuring that the agreed upon Agile process is being followed.
  • Aid Agile teams in implementing SAFe and working with other teams.
  • Promote adoption of Agile practices that increased productivity and quality of deliverables.
  • Enacted technical sessions regarding Agile development methods.
  • Encouraged team to use story board in order to track the progress with the use of sticky notes
  • Facilitated retrospectives at key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
  • Facilitated the development of Acceptance Criteria for user stories
  • Assisted Product Owner in preparing and refining product backlog for PI and Iteration Planning.
  • Support agile team on the best way to refine backlog and estimate User Stories.
  • Troubleshooter for any unavoidable issues that arose.
  • Exposed our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging Lean, Scrum, Kanban, and other Agile practices.
  • Take responsibility for managing dependencies between the program team and third parties, release managers, or between the team and other scrum teams.
  • Foster environment for high-performing scrum team dynamics, continuous successful flow of deliverables, and relentless improvements.
  • Develop work techniques that continuously improve the product, the team, and the work environment.
  • Protect the development team from internal and external interference such as inefficient work flow, lack of communication among scrum team members, and unnecessary documentation requirements.
  • Identify and remove impediments quickly within a short period of time. Escalated only when all other options have been taken.
  • Coordinate with other Scrum Masters, System teams, and Shared services in ART PI Planning Events.
  • Participated with Release Train Engineer and other Scrum Masters at Scrum of Scrum Meetings.
  • Manage the life cycle of code development from idealization to sprints to deployment.
  • Coordinate and manage code releases and shared APIs with other IT groups.
  • Implemented estimation methods such as Estimation Poker, Wide band Delphi and Fist of Five.
  • Developed the mindset of Agile throughout the organization by defining the values, principles, and practices of agile.
  • Updated Scrum Board and Impediment Log throughout the sprint which ensured transparency.
  • Track velocity, burn down charts, and burn up charts which allowed transparency and for detection of estimates that may have not been initially correct.
  • Use of Enablers to research Epics, Features, User Stories.
  • Promoted easy and transparent flow of information that can be viewed by anyone.
  • Educate Agile practices and Scrum methodology that aligns with the agile manifesto to interested individuals in organization.
  • Affirmed all scrum processes were followed.
  • Facilitator of Scrum Events/Ceremonies (Daily Scrum/Stand-up Meetings, Iteration/Sprint planning meetings, Backlog Grooming/Refinement, Iteration/Sprint Review Meetings, and Iteration/Sprint Retrospective Meetings) with the end result of ensuring transparency, inspection, and adaptation.
  • Resolver of conflicts by clearing impediments to the scrum team.
  • Provided an environment conducive to the success of all projects.
  • Persuaded and motivated cross-functional teams to utilize their general and specialized skills to complete projects.
  • Responsible for providing environment that allows consultation between Product Owner and Scrum Team to ensure effective relevant information is received and accurately exchanged.
  • Provides guidance and motivation to team members and project stakeholders; and effectively deploys resources to achieve project objectives.

Agile Scrum Master

Confidential, Atlanta, Ga

Responsibilities:

  • Acted as a liaison between management of the organization with business process evaluations and improvements.
  • Utilize analytical techniques such as SWOT, Data flow diagrams, and Gap Analysis.
  • These were used to analyze business requirements, identify threats, capitalize on opportunities, work on weaknesses, and continue successful business practice implementation.
  • A thorough gap analysis is performed in order to assess the porting requirements. The gap analysis is followed by the assessment of the platforms as well as devices. This is done to check if there are any device limitations prohibiting the mobile application porting.
  • After receiving the mobile application porting requirements from the client, facilitated creation of a port.
  • Ensured that all mobile platforms along with the various types of mobile devices are taken into consideration during the project.
  • Manage the development of porting the mobile application which began with code rewriting, code revisions, GUI modifications, and code optimization.
  • Worked with the testing team to make sure tests are performed on the mobile device/platform after the completion of mobile application porting.
  • Implemented the mindset of Agile throughout the organization by defining the values, principles, and practices of agile.
  • Assisted Product Owner in prioritizing Product Backlog and in creation of User Stories.
  • Along with scrum core team; develop Release Planning Schedule, Risk Mitigation, Creation and Estimation of tasks, and create Sprint Backlog.
  • Coordinate with vendors in order to prepare and present the competitive IT solution to the client in addition to facilitating capability presentations.
  • Updated Scrum Board and Impediment Log throughout the sprint which ensured transparency.
  • Promoted easy and transparent flow of information that can be viewed by anyone within the organization.
  • Taught Scrum Practices to interested individuals in organization that aligns with the agile manifesto.
  • Affirmed all scrum processes were followed.
  • Facilitator of Scrum Events/Ceremonies (Daily Scrum/Stand-up Meetings, Iteration/Sprint planning meetings, Iteration/Sprint Review Meetings, and Iteration/Sprint Retrospective Meetings) with the end result of ensuring transparency, inspection, and adaptation .
  • Resolver of conflicts by clearing impediments to the scrum team.
  • Provided an environment conducive to the success of all projects.
  • Persuaded and motivated cross-functional teams to utilize their general and specialized skills to complete projects on time and on budget.
  • Analyze and understand customer’s software requirements to further assist the scrum team.
  • Research and identify viable markets, technologies, and product capabilities.
  • Facilitated development and release of products and enhancements.
  • Ensure technical team develops and sustains cloud and other operational environments for product use.
  • Employed a repetitive incremental approach to optimize predictability and control risk.
  • Always staying informed of emerging project management, Agile trends, and best practices through contact with industry experts, peers, internal and external, and professional organizations.
  • Gathered user and Business Requirements through open-ended discussions, brainstorming sessions and role-playing.
  • Used MS Office suite (Word, Excel, Access, and PowerPoint) and SharePoint for project tracking, documentation, and presentation and managing the documents.
  • Conducted ROI (cost-benefit analysis) resulting in increased efficiency and reduced cost.

Business Analyst

Confidential, Hiram, Georgia

Responsibilities:

  • Created necessary documentation and data models.
  • Assisted in developing Mission Statement, Company polices, and company goals.
  • Prepared business models, flowcharts, and diagrams.
  • Enacted new Customer recruitment and development process.
  • Engaged client to gather business requirements and ensured alignment with those requirements.
  • Translate CEO's requirements into over 10 different tangible results.
  • Evaluate risks related to requirements implementation, testing processes, project communications, and all the while saving the company from financial waste.
  • Identify and reconcile errors in client data to ensure accurate business requirements.
  • Facilitate monthly meetings with clients to document requirements and explore potential solutions.
  • Negotiate and liaise between business teams, technology teams, and support teams.
  • Deliver cost effective, high performance technology solutions.
  • Worked with customers and stakeholder to analyze and validate requirements.
  • Facilitate status meetings, weekly reports, identifying risks, and tracking issues.
  • Utilized, developed, and deployed business intelligence applications.

Senior Representative/Manager

Confidential, Kennesaw, Georgia

Responsibilities:

  • Deescalated customer issues through people management skills, researching, and resolving potentially complex issues; while ensuring the best quality service is always provided to customers.
  • Excellent communication skills derived from daily interactions with clients, all levels of Management, and other team members.

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