PROFESSIONAL SUMMARY:

• Eight years of experience as a Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling.
• Strong knowledge of Software Development Life Cycle (SDLC), Rational Unified Process (RUP) methodology, and Project Life Cycle.
• Strong subject matter expertise in Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS), Annuity.
• Strong knowledge in Automated Clearing House (ACH), Bank Clearing System, Electronic Funds Transfer (EFT). General understanding of Accounting process including general ledger and account reconciliation.
• Extensive experience in conducting JAD sessions - participated in varied roles ranging from facilitator, preparing visual aids, setting goals and objectives, providing read-ahead materials to participants, etc.
• Written Use cases and have produced Use Case Models, creating Behavioral diagrams (use case diagram, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams.
• Proficient in the use of tools like Telelogic DOORS, Rational Rose, Requisite Pro, Rational ClearCase, Telelogic System Architect and MS Visio.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.
• Effective in multitasking and effective management of assignments according to work schedules with strong project management orientation.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.

TECHNICAL SKILLS:

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio, Telelogic System Architect

Reqmts. Management Tools: Rational Requisite Pro, Telelogic DOORS

Change Management Tools: Rational ClearCase, Rational ClearQuest

Project Management Tool: MS Project

Analysis / Modeling tools: UML, JAD, RUP, RAD

Testing Tools: Load runner, Test Director, Mercury Quality Centre

Operating Systems: MS Windows NT/95/98/2000/XP, UNIX

Languages: SQL, UML, JAVA

Database: Oracle 8i/9i, SQL Server 2000, MS Access

Utility: MS Office Suite Word, Project, Excel, Visio, PowerPoint, Adobe Acrobat Suite

PROFESSIONAL EXPERIENCE:

Confidential, Allentown, PA

Sr. Business Analyst

RESPONSIBILITIES:

• Involved in all phases of software development life cycle.
• Followed the RUP (Rational Unified Process) methodology for elicitation and representation of requirements.
• Contributed in defining the scope of the project and defined functional specifications.
• Analyzed and documented the system specifications, Business requirements; used the tool DOORS for documenting, tracking and analyzing the requirements.
• Used DOORS to link requirements to test cases, business rules, and design items to maintain traceability.
• Was actively involved in the design of BRD, FRD, Use Case diagrams and Activity diagrams using MS Visio.
• Involved in gathering the requirement with the SMEs to get the maximum information about the work-stream including Mortgage Servicing, Loan Monitoring, and Asset Management.
• Used SQL to query the database and performed data analysis.
• Created cash flow models for Mortgage Backed Securities, Whole Loans, Structured Securities using Bloomberg, Intex and ADCO data
• Implemented Front End to a Fixed Income Derivatives Trading System, including trade blotter and interfaces to risk management, accounting, and middle and back office.
• Implemented Simulation Tool to price complex equity derivatives portfolios in combination with fixed income and finance desk portfolios.
• Responsible for numerous decisions in respect to business policies, procedures, methods for implementation.
• Identified and resolved (or maintain accountability for ensuring the resolution of) issues identified during all phases of projects.
• Formulated project plans including staffing, analysis, development, testing and implementation.
• Used UML to produce Use-Cases, Use case diagrams and Activity diagrams to explain process flows and functional specifications.
• Apply UML notations and methodology in developing models that accurately represent the business process reengineering and workflows and clearly communicate them to the stakeholders.
• Used the tool Systems Architect and MS-Visio to create use case diagrams and process flows.
• Involved in identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Regularly interacted with onshore and offshore teams to communicate requirements and review test cases and test plans.
• Used Mercury Quality Center to look up defects and issues raised by testing activities.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
• Produced and managed documentation on release activities to support problem resolution.
• Responsible for giving Knowledge Transfer (KT) sessions of the project to the Production Support Team.

Environment: Windows XP, Oracle/SQL Server 2000, SQL, Telelogic DOORS 8.1, Telelogic System Architect 10.6, Mercury Quality Center, RUP, UML, MS Visio, MS PowerPoint.

Confidential, Detroit, MI

Business Analyst

RESPONSIBILITIES:

• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Developed excel models to derive the amortization schedule for Whole loan products and Mortgage Backed Securities
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements thereby ensuring the proposed applications comply with the business specifications.
• Analyzed information and requirements and documented them. Reviewed the Business Requirement document and detailed the Systems Requirement document.
• Designed different document templates to gather Business Requirements, Change Requests and UAT.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Analyzed the system to be implemented for production to ensure that it handles incomplete and accurate data and performs default method of calculations for various mortgage products like Mortgage Backed Securities, Asset Backed Securities, and Megas & Tranches
• Met with different business users to determine user requirements and goals.
• Conducted presentations to make users understand about the processes.
• Prepared project plan and defined different milestones.
• Discussed different functional requirements and defined high level design and Use Cases.
• Developed process flow diagrams (flow charts) using MS Visio in an effort to identify and analyze process flows in the RBC Safe Deposit Box system.
• Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program.
• Developed traceability matrix for maintaining/updating system requirements using MS Excel.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Identified and participated in resolution of business system issues.
• Lead Validation/Verification, SIT (System Integration Testing), Mock conversion on the system to ensure data accuracy and RBC Bank’s business needs.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Delivered and maintained extensive documentation for future extendibility of the system

Environment: IBM Personal Communications, SDLC, MS Word, MS Excel, MS Visio, MS Project, SQL, Windows XP

Confidential, Williston, VT

Business Analyst

RESPONSIBILITIES:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose.
• Involved in Logical & Physical Data Modeling. Database Schema design and modification of Triggers, Scripts, Stored Procedures in Sybase Database Servers.
• Identify customer marketing opportunities by applying data mining models and writing advanced T-SQL stored procedures and queries.
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the requirements effectively and made them available to all team members.
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams.
• Acted as a Single Point of Contact (SPOC) between business user and technical team.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project; educate clients and stakeholders on the benefits and risks associated with the project.
• Supported User Acceptance testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge.
• Interacting with the developers to report and correct bugs.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart.

Environment: Windows XP, Oracle/SQL Server 2000, SQL, Rational Rose, Rational Requisite Pro, .Net, Test Director, ClearCase, UML, Rational Suite, MS Visio, MS Project.

Confidential, NY

Business Analyst

RESPONSIBILITIES:

• Performed GAP Analysis to analyze the difference between the current systems and the FIPA system. Worked with internal users to help define system requirements.
• Performed Fixed Income Analysis to analyze interest rate risks and credit risks to determine the expected results.
• Created the Mortgage Induction Manual that is now a walking encyclopedia for any new comer in the project including the IT members of the clients
• Design high level process flow to achieve CEOs vision high level process flow for the entire mortgage project.
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Conducted Equity Research to determine returns using techniques like DCF, Financial Statement analysis & P/E ratios. Compared Asset returns against benchmarks like S&P 500 and Russell 2000.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Responsible for scheduling meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Directly involved in discussions with financial engineers as well as traders on the Fixed Income Trading Desk to conceptualize their needs.
• Liaised with developers and users to clarify specifications as necessary.
• Involved in developing test case objectives to ensure accurate depiction and computation of risk of the securities, reported errors to the appropriate team.
• Worked collaboratively with the User Experience Analysts, and System Analysts to help document custom and system modifications.
• Developed Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Created and managed Use Case project templates.
• Developed system Use Cases for FIPA system. Enabled developers and other stakeholders to understand the business process.
• Used problem and change management software to document work requests for release activities.
• Coordinated with teams within the organization to collect release requirements.
• Produced and managed documentation on release activities to support problem resolution and post-release analysis.
• Environment: Windows XP, MS Word, MS Excel, JAVA, Oracle, SQL, UNIX, UML, Rational ClearQuest.

Confidential, Akron, OH

BusinessAnalyst

RESPONSIBILITIES:

• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
• Got in depth understanding of the processes of the mortgage industry related to plans, rates, fees and underwriting systems.
• The system fully supported fixed rate, ARM, GPM, GEM, interest only, deferred payment, home equity, reverse mortgage, second mortgage loan programs, etc.
• Designed and developed UML Use Cases, Activity Diagrams, Sequence Diagrams, using UML
• Created use cases and use case diagrams using Rational Rose.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Talked to the end users to create the process requirements and to properly explain the flow of future data modules to the design and development team.
• Modeled the information and then came up with the requirements prioritization. Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on both, product and process requirements.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Environment: Windows XP, UNIX, JAVA, Rational Requisite Pro, UML, Rational Rose