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Sr. Iam Business Analyst Resume

Addison, TX

SUMMARY:

  • IT Professional with advance experience as a Techno/Functional Analyst focused on Identity and Access Management, specifically SailPoint (IAM).
  • Experienced performing business analysis activities supporting the implementation for Identity Management and Access Governance and Administration solutions.
  • Hands on experience working with SailPoint IIQ workflow solution.
  • Good knowledge and understanding of SSO.
  • Expert in defining Access administration (Provisioning, de - provisioning), access, enforcements (authentication protocols) and access governance (certification, Logging and monitoring).
  • Experienced in validating all requirements, and separate key business requirements from wish lists.
  • Expertise in SailPoint lifecycle Manager, Compliance Manager and Access Governance modules.
  • Experienced in Conducting JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications.
  • Knowledge in IAM-related standards such as SAML, SOAP, LDAP, Open-ID, and OAuth.
  • Experience to implement best practices for Data clean-up and stabilizing the system for optimization.
  • Extensive experience in Role Mining, Entitlements Analysis, and Advanced Analytics.
  • Proven communication and troubleshooting skills to help identify, communicate and resolve challenges and issues to meet business requirements.
  • Working experience with Integration Config to generate ticket in Service Now ticketing system.
  • Supported operations & maintenance of SailPoint and LDAP connectivity.
  • Able to simultaneously work on multiple tasks and projects in a fast-paced environment.

PROFESSIONAL EXPERIENCE:

Confidential, Addison, TX

Sr. IAM Business Analyst

Responsibilities:

  • Functioned as the primary liaison between the business client, operations, and technical areas throughout the project life cycle.
  • Facilitated meetings with stakeholders to elicit business and functional requirements and perform business process analysis.
  • Interacted with internal stakeholders to share findings from deep dive analyses.
  • Building and Configuring SailPoint IIQ tasks like Group Aggregation, Identity Refresh, Roles, System Maintenance, Populations, Check Active Policies, Certification Refresh, Run Rule, etc.
  • Translated massive data sets into actionable business results.
  • Implemented the foundation for entitlement certification for users to address regulatory compliance and audit requirements.
  • Collaborated with technical resources to develop workable solutions that meet customer expectations.
  • Gathered and analyzed application data provided by application owner.
  • Translated business requirements into technical requirements and assist other team members in implementing the solution.
  • Provided direct technical evaluation of third-party products for inclusion in IAM solutions and define software development processes.
  • Set up an automated application user certification campaign for approval of the access and privileges for certification.
  • Generated reports for each application for audit purpose.
  • Setup the workflows for requesting, granting and revocation of the user access.
  • Reviewed the documentation on a regular basis to ensure accuracy and completeness.
  • Analyzed and communicate the viability of the solution to meet project timeline, budget and quality.
  • Designed, documented and explained the file formats for collecting the Separation of Duties (SOD) data within the application and system.
  • Documented the process and setup for user to raise a request and associated workflow with it for each application in a standard format.
  • Provided demos and assistance to the application team throughout the project life cycle starting from onboarding application to certifying and revoking access for users.

Confidential, Menomonee Falls, WI

Analyst

Responsibilities:

  • Provided company-wide customer support with Identity and Access Management Systems (SailPoint) by assessment, analysis, and resolution of end-user complications.
  • Requirement gathering for password management.
  • Created power point presentation for business SME to facilitate requirements gathering.
  • Created user flow, UI design and design specifications for client applications.
  • Wrote use cases and requirements specification documents for user flow and requirements and technical specifications.
  • Worked on design and documentation of Workgroups, roles and policies in Sailpoint.
  • Worked on custom and out of box workflows in SailPoint.
  • Requirement gathering for Segregation of duties (SoD)
  • Provided the best practices for SailPoint functionalities and implementation.
  • Participated in and/or User Acceptance Testing and bug-related reengineering efforts
  • Requirement gathering for role-based access control (RBAC) with role mining practices.
  • Ensured requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible
  • Requirement gathering for Application owner review/certification
  • Assisted in Testing by helping create Test plan and Test cases.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

  • Interacted with the SME’s to gather information about project related requirements.
  • Requirement gathering for password management.
  • Created power point presentation for business SME to facilitate requirements gathering.
  • Created user flow, UI design and design specifications for client applications.
  • Wrote use cases and requirements specification documents for user flow and requirements and technical specifications.
  • Worked on customizing User Onboarding process as per customer requirements.
  • Worked on various Certifications, developed custom task and reports.
  • Provided production support for existing application.
  • Configuration of Roles, Policies and Certifications for governance compliance
  • Worked on various Certifications, task and reports
  • Assist in Testing to create Test plan and Test cases
  • Worked on Agile Methodology

Confidential

Security Analyst

Responsibilities:

  • Gather requirements for Customizing Application and Account Onboarding process as per client and business requirements.
  • Assisted as a BA on Certifications, custom task and reports.
  • Participated in projects and initiatives in support of regulatory, audit and IDM directives.
  • Serve as an escalation point for issues involving testing and provide periodic status report that includes testing metrics
  • Provided production support for existing application.
  • Configuration of Roles, Policies and Certifications for governance compliance
  • Worked on various Certifications, task and reports
  • Assist in Testing to create Test plan and Test cases
  • Coordinated testing and development requirements.
  • Worked on Agile Methodology

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