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Technical Business Analyst/product Owner Resume

San Diego, CA

SUMMARY:

Experienced Business Systems Analyst with proven track record developing and implementing User Stories and Business/System requirements. Excellent knowledge of IT systems and all aspects of the development life cycle using Agile/Scrum, Waterfall and RUP methodologies. Experienced working on high profile projects and leading requirements/testing efforts. Fully fluent Spanish. MBA/Industrial Engineer.

SKILL:

MS Office Programs (Excel, Word, Access, PowerPoint, Visio, Project), JIRA Software, Confluence, HP Quality Center (HP ALM), VersionOne, Azure DevOps, iRise, IBM Rational RequisitePro, UML, Basic SQL Query, TouchPoint Sales and Service, BMC Remedy, SharePoint, Fully fluent Spanish

EXPERIENCE:

Confidential, San Diego, CA

Technical Business Analyst/Product Owner

Responsibilities:

  • Led development and implementation of user stories/requirements for a security solution using new encryption standard
  • Providing greater security and processing speed for millions of financial transactions. New encryption standard allows for Point - to-Point-Encryption (P2PE) validation.
  • Successful development of user stories of new API used for decryption purposes; Providing greater flexibility for payment card transactions and allowing for increasing market share.
  • Responsible for Release Notes and external facing documentation of security solutions.

Confidential, San Ramon, CA

Business Analyst

Responsibilities:

  • Development of functional requirements for Confidential ’s main sales and service branch application, Management of requirements through all phases of the development life cycle.
  • Improved Contact Center operations by developing and implementing enhanced customer authentication procedures for fraudulent ATM/Debit card activity using XML interface.

Confidential, New Orleans, LA

Business Systems Analyst

Responsibilities:

  • Led Agile/Scrum team as dual role BSA and Product Owner for Capital One’s main national branch application, User Stories/Requirements subsequently coded, tested, and implemented in production environment.
  • Integrated branch processes and systems of Chevy Chase Bank into Capital One systems, included development of business and system requirements of multiple applications.
  • Successfully developed and tested system requirements of ATM/Debit functionality to ensure seamless bank integration of North Fork Bank into Capital One systems, included development of Test Plan and Test Cases.
  • Led all aspects of testing including coordination of vendors, stakeholders and programmers in order to execute test plan and test cases.

Confidential, New Orleans, LA

Business Analyst

Responsibilities:

  • Developed functional requirement specifications for main business application of the Seafarers International Union ( Confidential ), Functional requirements subsequently used for creation of detail design specifications, Developed data dictionary of current business application database.
  • Successfully created system specification for modifications to flight control application used by the Richmond International Airport.

Confidential, Reston, VA

Lead Business Analyst

Responsibilities:

  • Led team and successfully developed process re-engineering specifications of Confidential operations
  • Developed process specifications, functional requirements and use-case specifications; Creation of requirements using Rational Unified Process (RUP).
  • Streamlined Confidential operations by consolidating existing applications and process flows
  • Maintained business requirements database utilized for creation of detail design requirements and system implementations.

Confidential, New Orleans, LA

Business Analyst

Responsibilities:

  • Developed detailed requirements and design details for mainframe legacy systems, web applications and data warehouse applications, Requirements subsequently utilized to successfully implement system modifications in production environment.
  • Designed relational database archiving process for historical financial data.
  • Developed Requirements Traceability Matrices of technical and functional requirements for multiple financial systems.

Confidential, New Orleans, LA

Business Analyst

Responsibilities:

  • Successfully implemented new policy illustration system used by home office business area
  • Coordinated and maintained security structure of application.

Confidential

Business Analyst

Responsibilities:

  • Developed information system, which processes customer accounts, inventory control and employee payroll, Trained personnel in usage of new system, developed new employee incentive program.

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