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Business Analyst Resume

Arlington, VirginiA


  • Proficient and detail - oriented analyst of business information systems with expertise in financial, insurance, and government environments.
  • Extensive and comprehensive expertise in all phases of Software Development Life Cycle (SDLC) and knowledge of Agile/SCRUM and Waterfall methodologies.
  • Proven ability to interface with clients and system owners in Joint Application Design (JAD) sessions to evaluate system issues, explore user requirements, and define project scope.
  • Skilled in creation of accurate Requirement Definition documents to enable creation of innovative and pragmatic solutions by internal development, quality, and testing teams.
  • Compile project data to create status reports and document test schedules and results, achievement of scheduled milestones, and changes to initial project scope.
  • Collaborate cross functional with client stakeholders and internal team members to enhance project progress and remedy product defects and project delays to ensure client satisfaction.


Operating Systems: Microsoft (MS) Windows 7, MS Windows XP/2000, Unix

Tools: JIRA, MS Visio, Hewlett Packard (HP) ALM, Quality Center, Selenium, WAVE, JAWS

Databases: Languages:

Applications: SQL, Oracle, SQL Server

JAVA, SQL, VB: MS Office Suite, SharePoint


Confidential, Arlington, Virginia

Business Analyst


  • Orchestrated Joint Application Development (JAD) sessions with client stakeholders to explore system issues and collect software modification and enhancement requirement data.
  • Created Business Requirements documentation to comprehensively define client business needs for development of quality solutions.
  • Collaborated with client leaders, subject matter experts (SMEs), and project management teams to explore, define, and document project scope.
  • Partnered in execution of performance, regression, system, and user testing. Monitored project status and milestone achievements for documentation and reporting.
  • Compiled project case tests, user stories, and activity diagrams to fully define technical and functional specifications in compliance with corporate Software Development Life Cycle (SDLC) policies and procedures.
  • Liaised between business and business system owners and internal development and testing team members to coordinate project processes and negotiate conflicting priorities.
  • Created workflow diagrams of initial and alternative flows of various use cases.
  • Facilitated design, development, and performance of UAT initiatives and documented results.

Confidential, Richmond, Virginia

Business System Analyst


  • Documented, tracked, analyzed, and business requirements and linked requirements to test cases, designs, and business practices to establish traceability.
  • Created Business Requirement and Statement of Work (SOW) documents and secured client approvals for initial agreements and any changes.
  • Conducted gap analyses to identify problem issues and procedural bottlenecks to identify improvement recommendations.
  • Executed client maintenance testing for production environment changes. Compiled project activity summary and status reports
  • Created and verified user stories; supported upgrade installations by scheduling meetings and tests of identified defects, tracking project status, and documenting issue resolutions.
  • Collaborated with project manager and client end-users in User Acceptance Testing (UAT) to document test results, schedule additional testing, and improve user adoption rates.

Confidential, Richmond, Virginia

Requirement Analyst / Quality Analyst


  • Collaborated in daily SCRUM project update meetings tracking testing schedules and in defining functionality and design of applications under development based on Requirement Specifications Document.
  • Troubleshot application bugs and partnered with developers and quality teams to resolve issues and defects to ensure achievement of project requirement goals.
  • Executed and stored test case results in Quality Center and generated reports and graphs for additional analysis.
  • Interfaced with testers, developers, and other project team members to conduct and validate complex test scenarios.
  • Updated Test Cases and maintained Requirement Traceability Matrix (RTM).
  • Created and executed manual test scripts in Quality Center.
  • Developed SQL queries to maintain database integrity and validate data.

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