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Business Analyst/ Scrum Master-project Manager Resume

New York, NY

SUMMARY:

  • A result - oriented hybrid Business Analyst /Project Manager (PMP, PMI-ACP, CSM) seeking a permanent/long term position demanding these skill-sets.
  • MBA in Information Systems includes planning, design, requirement and project lifecycle implementation in SDLC/AGILE/RUP environments.
  • Proven strengths in managing cross-functional teams to achieve optimal business outcomes within mission-critical initiatives.
  • Instrumental in managing stakeholder expectations through best practices in project management and requirements engineering management methodologies.
  • Prioritize new project requests with the business and actively manage priorities and project/program roadmap

PROFESSIONAL STRENGTHS:

  • Experienced in Defining, Modeling and implementing artifacts using project management, business analysis, SDLC, AGILE-Iterative and Scrum, Waterfall, and RUP frameworks/methodology
  • Excellent in Articulating and communicating various views and viewpoints thereby ensuring everyone’ Confidential interest and participation at the highest productive level
  • Cross-functional Team Leadership, i nternational and cross-cultural experience
  • Excellent communication skills to earn trust, persuade, motivate, and mentor

TECHNICAL SKILLS:

Program/Project Management: Setting Goals/Objectives, Communication Plan, Schedule, Work Breakdown Structure (WBS), Risk Management, Sprint/Release Planning, Burndown Charts, Retrospective and Reviews, Quality Standards, Team Management, Relationship Management, Budget Planning, Project Portfolio Management (PPM)

Business/ Systems/Data Analysis/Intelligence, Business Process Modeling, and Strategic Planning and tools: MS-Project, Project and Portfolio Management (PPM v7.x), Blue-Print Requirements Center, UML-(Sequence Diagrams, Use Case, Activity Diagram, etc), BPMN/ BPML, MS Office Suite, MS Project, Visio, ERWIN Data Modeling IDEF0, IDEF1, IDEF1x, ADF, BPEL, ADML, RUP, AGILE, SDLC

Documentation: Vision & Scope Document/Project Charter, Burndown Charts, Product Backlog, Business Requirements Diagrams (BRD), Functional Specification, Process Models/Workflows, Technical Specifications Document, Mapping Document, SOA Services Documentation, Materials, Test Strategy, Test Cases, Deployment/Implementation Strategy Business Analysis Models, Data Models and EA Artifacts

Methodologies/Frameworks: PMBOK, IIBA,, The Open Group (TOGAF), Zachman

EXPERIENCE:

Confidential, New York, NY

Business Analyst/ Scrum Master-Project Manager

Responsibilities:

  • Led and developed project planning efforts, risks, user stories, burndown etc per workstreams
  • Automated manual process improving efficiencies across various functions
  • Developed current state and to be process flow. With the aim of automating and improving processes.
  • Interacted closely with the Business users and senior stakeholders and product owners to understand and create user stories, business/data requirements
  • Developed and update SOPs, manuals based on improved target state
  • Collaborated with diverse teams/stakeholders (offshore/onshore) in Data Migration project regards to Data structure, Data Reconciliation and report generation
  • Created and Performed Data Analysis - using SQL and Excel skills, to profile data to identify data quality issues analyze for accuracy, to extract specific information, Data Testing and Data flows
  • Lead and promptly escalated quality and/ or integrity issues and risks
  • Communicate in all direction, established and managed productive stakeholder relationships

Environment: Rational Suite Tools, MS-Office Suite, JIRA, SQL, RDV, Trade enrichment monitoring tools, Interface Specifications, SharePoint, Mapping Documents, BRD/FRD, Microsoft Lync collaboration tool

Confidential, Bridgewater, NJ and New York, NY

Business/Data Analyst/ Project Manager

Responsibilities:

  • Worked with Business users stakeholders to get business, UI, functional, and technical requirements.
  • Created user stories, UI mockups and analyzed functionalities and requirements, documented BRD, Use Cases, etc.
  • Performed data profiling and investigation of steps from data source to data submitted by various global regions (EMEA, Latin America, Asia, and US Operations)
  • Managed change requirements by implementing change management methodology
  • Created new department process with accompanied documentations
  • Identified, definition and maintenance of key data elements business and technical definitions.
  • Performed Data Analysis using SQL and Excel skills, to profile data to identify data quality issues analyze for accuracy, to extract specific information, Data Testing and Data flows and creating appropriate Dashboards.
  • Lead and promptly escalated quality and/ or integrity issues and risks
  • Conducted Sprint Release planning, maintain product backlog and provided production support
  • Worked with diverse project stakeholders - architects and developers to convert functional requirements into system/technical requirements
  • Performed reconciliation of source and target systems to identify inconsistencies and remediation process
  • Created Mapping documents (Interface Specs), documenting Data Points between legacy and future state systems. Identification, definition and maintenance of key data elements business and technical definitions.

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, HP PPM, Quality Center, SQL severer, JIRA, SQL, Toad for Oracle, Interface Specifications, SharePoint Mapping Documents, BRD/FRD, Microsoft Lync collaboration tool, Waterfall/AGILE-SCRUM, UML

Confidential, New York, NY

Business/Data Analyst/ Project Manager

Responsibilities:

  • Worked with Senior Manager ensuring team completed daily analysis and metrics for LOBs
  • Conduced Presentation to diverse senior stakeholders
  • Worked and Ensured team produced performed and produced meeting tight deadlines and milestones
  • Created and Performed Data Analysis - using SQL and Excel skills, to profile data to identify data quality issues analyze for accuracy, to extract specific information, Data Testing and Data flows
  • Interacted closely with the Business users and senior stakeholders to understand business/data requirements and the functionalities to be incorporated from legacy to future state system.
  • Performed reconciliation between source and target systems to identify inconsistencies and remediation process
  • Collaborated with diverse teams/stakeholders (offshore/onshore) in Data Migration project regards to Data structure, Data Reconciliation and report generation
  • Created and Performed Data Analysis - using SQL and Excel skills, to profile data to identify data quality issues analyze for accuracy, to extract specific information, Data Testing and Data flows
  • Lead and promptly escalated quality and/ or integrity issues and risks
  • Created daily and monthly reports to senior management audience
  • Communicate in all direction, established and managed productive stakeholder relationships

Environment: Rational Suite Tools, MS-Office Suite, JIRA, SQL, RDV, Trade enrichment monitoring tools, Interface Specifications, SharePoint, Mapping Documents, BRD/FRD, Microsoft Lync collaboration tool

Confidential, New York, NY

Sr. Consultant

Responsibilities:

  • Conducted requirements analysis resulted in c reated and used various UML diagrams, UI/Wireframes, user stories and workflow in elicited, analyzed and documented requirements for other Business Analyst for Data Solution Delivery Team and other diverse stakeholder groups
  • Collaborated with team members in Data Services Delivery Group in data profiling, identify data quality issues, etc.
  • Created Mapping documents (Interface Specifications), documenting Data Points between legacy and new systems. Identification, definition and maintenance of key data elements business and technical definitions.
  • Collaborated with Data Governance in creation of Project Data Dictionary
  • Collaborated with various levels of stakeholders (including product owners) in establishing project scope, risks, requirements, approval and sign-off.
  • Led requirements sessions, worked with Product Owners and other stakeholders to maintain product backlog and change requests to requirements
  • Created and Performed Data Analysis - using strong SQL and Excel skills, Data Testing and Data flows
  • Created User guides documentation, manuals with regards to new user workflow, conducted sessions (one and one as well as group setting)
  • Prepared and ran SQL queries to verified column mapping between source and target
  • Lead and promptly escalated quality and/ or integrity issues and risks
  • Worked closely with team members, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
  • Created QA and UAT Test plans and test scripts in collaboration with business and IT stakeholders
  • Communicate in all direction, established and managed productive stakeholder relationships

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, HP PPM, Quality Center, PEGA, JIRA, SQL, Toad for Oracle, Interface Specifications, SharePoint Mapping Documents, BRD/FRD, Stakeholder-, Microsoft Lync collaboration tool, AGILE-SCRUM

Confidential, New York, NY

Sr. Consultant

Responsibilities:

  • Created project plans, summaries and presentations to ensure the components are delivered within project success factors.
  • Collaborated with various levels of stakeholders (including product owners) in establishing project scope, risks, requirements, approval and sign-off
  • Led requirements sessions, worked with Product Owners and other stakeholders to maintain product backlog and change requests to requirements
  • Created and used various UML diagrams in elicited, analyzed and documented requirements in collaboration with diverse stakeholder groups
  • Collaborated with various functional teams to ensure detail testing was carried out which resulted in minimal issues post implementation
  • Lead and promptly escalated quality and/ or integrity issues and risks
  • Created QA and UAT Test plans and test scripts in collaboration with business and IT stakeholders
  • Facilitates weekly and bi-weekly meetings includes status update and issues, monitoring project progress
  • Prioritize new project requests with the business and actively manage priorities and project roadmap
  • Communicate in all direction, established and managed productive stakeholder relationships

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, HP PPM, Quality Center, SQL MS Access, Snag it, Interface Specifications, Mapping Documents, BRD/FRD, Borland Caliber, Stakeholder-, iGrafix, Microsoft Lync collaboration tool, winSCP, WinCvs, SDLC, AGILE-SCRUM

Confidential, New Providence, NJ

PMO-Program/Project Manager/Scrum Master

Responsibilities:

  • Led project planning efforts. Managed several successful ecommerce projects to improve company flagship products and to extend scope of products in an agile-SCRUM development environment.
  • Produced results that included formal processes and procedures for product management processes and tools to capture, prioritize and manage requirements
  • Managed cross-discipline team of 20+ professionals from technology, operations, design, editorial, marketing, and information architecture and off-shore teams.
  • Planned sprints and release, conducted daily standup meetings, reviews, retrospective, and demos with stakeholders.
  • Oversaw and responsible for the collection, analysis, review, documentation, and communication of performance issues in an effort to improve performance of the web application.
  • Worked with Product Owners to maintain product backlog and change requests to requirements
  • Collaborated with business and technical functional areas to gather and identify cross-functional issues, risks, reporting needs, and dependencies to recommend alternative solutions.
  • Ensured daily update of burdown to track team’ Confidential and project progress
  • Identified issues and roadblocks to maximize team efficiency
  • Communicated effectively with stakeholders such as Product Managers/ Sr. Management and management on status, issues, risks, change requests project goals and objectives

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, HP PPM, Quality Center, SQL MS Access, Project Plan, LiveMeeting Collaboration Tool, AGILE-SCRUM

Confidential, New York, NY

PMO-IT Project Manager/Business Analyst

Responsibilities:

  • Led project-planning efforts and managed projects to improve and automate processes including budget process in an AGILE/Iterative environment.
  • Provided project leadership and developed project deliverables including but not limited to project charter/business case, project plan, schedule/time, work-breakdown structures, risk management, defined project milestones and deliverable with due dates, status reports and estimates for project completion across multiple projects
  • Defined and achieved diverse stakeholder requirement needs through one-on-one/group sessions and ongoing communication
  • Facilitated/Led requirements gathering JAD sessions with business users and IT partners for information translated into project scope, Use Cases, and functional specifications for the global-wide Capital and Budgeting solution.
  • Provided mitigation/remediation recommendations and shepherd through risk/issue management as needed.
  • Ensured the overall consistency of requirements (e.g. quality, completeness and deliverable format) across Business Customers and End Users
  • Facilitated and Participated in quality management reviews of designs, prototypes and other requirements-related work areas to ensure they fulfill the requirements

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, SQL, Interface Specifications, Mapping Documents, BRD, UI, Project Plan, HP-PPM, Snag it, SDLC/Iteration

Confidential, Cincinnati/Dayton, OH

PMO-Project Manager

Responsibilities:

  • Led project-planning efforts and managed projects Integration/Migration of systems from an acquired company into the Lexis Nexis Enterprise Systems. Systems included Legal research, Datawarehouse, CRM, E-Commerce capabilities for strategically expanding company base business via sales and marketing, and growth expansion of Business Services. This project also included Business Process Analysis and Modeling.
  • Identified risks and issues, provided mitigation/remediation recommendations and shepherd through risk/issue management or change control as needed. Project tracking, update and maintenance
  • Managed stakeholder expectation(including vendor management) thru various communication channels and medium and early escalation issues as needed be
  • Participated in overall unit, system and Conducted User Acceptance Testing (BAT) on the application - resolved issues from the participants, prepared and submitted Test Analysis Reports and participated in Product Readiness Review
  • Part of key “core member” that conducted business analysis, project assessment and feasibility determination and post-implementation support

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, BluePrint Requirements Center, UML, BRD, Interface Specifications, Mapping document, Project Plan, Snag it,, SDLC

Confidential, Hartford, CT

Enterprise Business Architect/Sr. Business Analyst

Responsibilities:

  • Collaborated with Business leaders, Senior Executives, PMO, Architects and other key stakeholders for project profiling, requirements gathering and deployment to ensure the successful implementation and to bring a common viewpoint of the business strategies, priorities, and scope.
  • Projects included a roadmap of 30+ projects over a 3-5 year period; implementing a self-service web-based solution for customers, vendor management and CRM project implementation, Datawarehouse and Business Objects, and Business Process Initiative.
  • Facilitated the definition of project scope through the use of Scoping deliverables and ensure traceability of all future deliverables back to Scoping. Created Project Charter/Vision Scope Document
  • Acted as the key liaison between the (Sr.) Project Managers and the other project teams/leads, taking ownership of the development of the Business Requirements for their functional areas
  • Proactive at identifying needs, expectations and hidden assumptions by gathering requirements using various methodologies such as interviewing, asking questions, JAD, etc, probing at potential gaps.
  • Took leading role when establishing Business Customer reviews and signoffs for Business Engineering/Business Analysis deliverables such as High Level Logical/Conceptual Data Models and BRD’ Confidential (Business Requirement Documents), and Analysis Models (UML diagrams, User Interface Diagrams, Flowcharts, Data-Flow Diagrams, Workflow/Process Flow model Diagrams - current/future state, etc)
  • Developed and maintained standard practices, protocols, and templates to ensure business requirements are comprehensive, well documented and to affected areas of the business with traceability and can be traced from policy to implementation.
  • Created and Conducted presentations and walkthroughs with end users and key stakeholders prior to formal sessions and other appropriate stakeholder sessions

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, MS Access, BPMN/BPM, UML, Interface Specifications, Mapping Documents, BRD, Project Plan,, SDLC, Iteration

Confidential, Des Moines, IA

Business/Data Analyst

Responsibilities:

  • Proactive at identifying needs, expectations and hidden assumptions by gathering requirements using various methodologies such as interviewing, asking questions, JAD, etc, probing at potential gaps in the requirements
  • Created Interface Specifications, mapping documents and data model, XML schemas to be used by various Functional Streams. Wsdls, and sample files (test files) for development team
  • Prepared High Level Logical Data Models and BRD ’ Confidential (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Worked with business team, developer and major developer to resolve mapping and other data mapping issues, Developed Test Strategy and test Plans, test cases
  • Translated and Wrote customer business requirements, functional and technical designs/ specifications, product configurations and communicated requirements to development teams
  • Conducted User Acceptance Testing on the application - resolved issues from the participants, prepared and submitted Test Analysis Reports and participated in Product Readiness Review
  • Conducted presentations and walkthroughs with end users and stakeholders prior to formal session

Environment: Rational Suite Tools, MS-Office, MS-Visio, MS-Project, MS Access, XML-Spy, UML, Interface Specifications, Mapping Documents, BRD/FRD, Eclipse, SQL, SDLC, RUP

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