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Senor Business Analyst/global Information Systems Risk And Security Resume

Stamford, CT

PROFILE:

Highly skilled and dedicated information technology professional with expertise in systems/business analysis, working with user groups to successfully implement state - of-the-art technology solutions.

COMPETENCIES:

  • Strategic Planning
  • Liaison to Technology Groups
  • Lifecycle Management
  • Detailed Data Analysis
  • Project Management
  • Detailed User Requirements
  • Effective JAD/UAT Facilitator
  • Cross-Functional Team Facilitation
  • Quality Assurance
  • Process/Workflow Analysis

TECHNICAL SKILLS/SKILLS:

Business Analysis: Process Improvement; Staff Training/Development; Project Management; Technical and Functional Needs Assessment; Agile and Waterfall Project Management; Standards and Process

Management: CRM (Sage SalesLogix Certified V6-V9, SalesForce); Source Control and Management; Hosting JAD (Join Application and Development) Sessions FFIEC, FDIC Compliance; Business

Continuity: Disaster Recovery; Vendor Management

WORK EXPERIENCE:

Confidential, Stamford, CT

SENOR BUSINESS ANALYST/GLOBAL INFORMATION SYSTEMS RISK AND SECURITY

Responsibilities:

  • Conducted detailed analysis of existing GLBA and International NPPI risk
  • Queried and Analyzed MS/SQL, Sybase and Oracle data for non-compliance of NPPI Policies and procedures.
  • Conducted and reported on International System Performance Tests
  • Authored the Americas Information Security Business Unit Engagement Procedures

Confidential, Greenwich, CT

TECHNICAL BUSINESS ANALYST/ INFRUSTRUCTURE PROJECT MANAGER

Responsibilities:

  • Assisted and successfully brought the Confidential out of Confidential status
  • Conducted detailed analysis of existing business units to assess their current technology requirements.
  • Served as liaison to applications development to support multiple initiatives including SalesForce CRM, VOIP telephony services and ADA ATM upgrade.
  • Managed ETL migration of CRM data
  • Created custom reports using SQL Reporting
  • Worked in collaboration with internal customers to update policies and procedures for regulatory compliance, implementation of a new vendor management system, rewriting of disaster recovery/continuity plan, and customized management reports.
  • Helped change the paradigm of IT from a cost center to a value-added group by linking technology solutions to cost efficiencies, productivity improvements, compliance, lean operations, and bottom-line business development.
  • Lead projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.

Confidential, New Haven, CT

TECHNICAL PROJECT MANAGER/BUSINESS ANALYST

Responsibilities:

  • Assisted and successfully brought the Confidential out of Confidential status
  • Worked in partnership with business units to assess their technology needs.
  • Established a detailed familiarity with the business model of user groups to add value to relationships.
  • Performed business analysis and project management functions for applications development, network operations, security systems, and disaster recovery/continuity planning.
  • Built client-focused partnerships by sharing ownership and accountability for shared goals.
  • Facilitated cross-functional teams to build consensus and support for project objectives.
  • Linked technology solutions to strategic planning initiatives.
  • Effectively managed SalesForce release and UAT (User Acceptance Training)

Confidential, Stamford, CT

PROJECT MANAGER/CRM-SME

Responsibilities:

  • Used technology solutions to support the world’s largest cultural exchange program with offices in fifteen countries, along with 50,000 student participants a year.
  • Worked with senior management and business units to review long-term organizational goals.
  • Conducted extensive technology research to propose value-added solutions and to maximize rates-of-return for technology investment.
  • Used detailed analysis of strategic plans and business model to link technology innovations to a strategic vision and mission.
  • Led major projects including global CRM implementations, Confidential integration to CRM, CRM ETL data migration from multiple platforms and user training programs.
  • Managed projects using goal setting and Key Performance Indicators (KPIs), along with real-time analytics to keep all project stakeholders focused and on-target at all times.

Confidential, Cheshire, CT

CONSULTANT FUNCTIONAL BUSINESS ANALYST/CRM-SME

Responsibilities:

  • Performed detailed business/systems analysis to support a nationally recognized Owner-Builder Home Ownership Program.
  • Handled multiple roles including business/systems analysis, data architecture and warehousing.

Confidential, Columbus, OH

CONSULTANT CRM BUSINESS ANALYST

Responsibilities:

  • Managed projects to support a world-wide provider of reproductive and oncology diagnostic tests.
  • Performed multiple business analysis functions including organizational diagnoses, data gathering, business requirements, and liaison functions.
  • Key catalyst in an ETL migration from Oracle to CRM.

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