We provide IT Staff Augmentation Services!

Sr. Business Analyst Resume

Atlanta, GA

SUMMARY:

  • Adept at providing effective problem solving from root cause to resolution
  • Track record of bridging gaps between Business and Technology in Agile Environments
  • Excellent skills in critical thinking and analysis while motivating and leading project phases

CORE COMPETENCIES:

  • Requirements Analysis Team Work/ Training Process Improvement/ QA/ UAT Project Planning System/ Technical Analysis SDLC/ SOA/ Scrum/ Agile Defect Tracking UML/ Object Model Java/ VB/ Linux/ Windows/ Mac IT Security/ Web Services User Stories/ Work Flows Excel/ SQL/ ETL/ XML
  • User Experience (UX) Design Boot Camp/ Python Programming 2015
  • (User Interaction, Web forms, Content Management, Wireframes)

IT CONSULTANT HISTORY:

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Focused on Process Improvement, Requirements Gathering, and Project Management
  • Created process with User Stories to illustrate space savings for video & document storage archive

Tools: Agile, Excel, Power Point, UML, IFTTT, Sparx Enterprise Architect, Linux, NAS, H.265/H.264

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Set Application Updates, Security Patching, & Network Engineer schedules in all environments
  • Investigate & determine root cause for UAT and Production incidents with Deployment Engineering
  • Improved deployment billings creating a 140% income surplus used for previous & future budget quarters

Tools: Agile, Scrum, ServiceNow, Pivotal Tracker, Confluence, JIRA, PowerShell, Excel, Change Management, Disaster Recovery, TFS, SharePoint, UAT, SQL, SOA, SaaS, Web Services, Ecommerce

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Used User Stories to create process to automate test script generation for UAT entry & approval
  • Instituted Defect Tracking and Reporting for UAT and Go - Live (pivot table/ graphs/ vlookup)
  • Outlined functional requirements for factory label printing with Disaster Recovery & data backup

Tools: Agile, Scrum, QA, Excel, Power Point, SharePoint, Loftware, Release Management, UAT, SOA

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Created Business Cases and Executive Presentations for initial business plans
  • Formed key strategy for Fair Credit Reporting Act (FCRA) compliance for 100% Accurate credit reporting
  • Performed data analysis for preventing late payment of property taxes (pivot table/ graphs/ vlookup)

Tools: Agile, JAD sessions, MS Project, Excel, Visio, PowerPoint, SharePoint, Policies & Procedures

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Managed ERP security modifications & data mapping of Automated Clearing House (ACH) transactions
  • Stabilized workflow of Finance department’s monthly $7 million housing payments with Reports, Job Aides, Training Material, and Payment File updates to minimize fraud and overpayments
  • Delivered 5 BRD’s on schedule (File Migration, Document Management, SharePoint Team Sites, Contract Bidding, and Payment Stabilization)
  • Created User Stories to document changes and for UAT to test new application features/ screen changes

Tools: Agile, SOA, IT Security, Scrum, QA Testing, User Stories, Requirements, Visio, SharePoint 2010, Excel, RACI, SciQuest, Yardi, PowerPoint, Release Management, Data Mapping, UAT

Confidential, Atlanta, GA

Responsibilities:

  • Created real-time Salesforce KPI dashboards tracking Regional and National sales
  • Composed weekly and monthly reports on equipment capitalization and monthly sales
  • Prepared market analysis of Cloud services and pricing from industry competitors

Tools: Salesforce, SOA, OpenStack, HaaS, SaaS, Cloud Computing, Web Services, Ubersmith, BigMachines, Excel (pivot tables/graphs), Batch Scripts, Dashboards, Data Center

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Updated Scorecards and KPI data for sales measurement
  • Analyzed marketing effectiveness and Salesforce opportunities through chat, web form, & telephone data
  • Generated requirements for new Salesforce screens and updates to existing fields

Tools: Salesforce, SaaS, PeopleSoft, BoldChat, Excel, Access, SQL, SharePoint 2010, Avaya, Cognos

Hire Now