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Business Analyst Resume

New York, NY


  • Over 7+ years of diversified IT experience as a Business Analyst in complete Software Development Life Cycle (SDLC) processes including system analysis, design, Development, Testing, Implementation and Documentation in health care, finance, banking and retail domains.
  • Expert in all phases of Requirement Management, including gathering, analyzing tracking requirements and quality assurance.
  • Proficient in all phases of Software Development Life Cycle (SDLC) with RUP, agile, SCRUM and waterfall methodologies.
  • Extensive experience in business analysis, gap analysis, cost benefit analysis, risk analysis,SWOT analysis, testing and development of functional specifications and project planning.
  • Extensively worked in all phases of design, development and implementation of an application.
  • Extensive experience in designing Business Requirement Document (BRD), Functional Requirement (FRD), Use Cases Document, Work Breakdown Document (WBD) and Requirement Traceability Matrix (RTM).
  • Experience in maintaining, enhancing and creating workflows and validation rules.
  • Experience in creating and analyzing use case diagrams,activity diagrams,sequence diagrams and class diagramsusing MS VISIO and Rational Rose.
  • Conducted Joint Requirement Planning (JRP) and Joint Application Development (JAD) sessions with end - users, SMEs' and development team for project meetings, walkthroughs and customer interviews.
  • Experience with user group for requirement gathering throughout the planning and implementation.
  • Experience in handling and implementing change request effectively.
  • Good working knowledge of Software Testing Life Cycle (STLC).
  • Skilled in translating business solutions into prioritized functional requirements and recommending feasible solutions to business problems.
  • Exposure to System Administration like Installation, Migration, User Administration, Software Management etc.
  • Well acquainted with Object Oriented Analysis and Design using Unified Modeling Language (UML).
  • Strong experience in conducting User Acceptance Testing (UAT).
  • Experience in Data Warehousing concepts and ETL processes.
  • Extensively used SQL scripts/queries for data verification and validation.
  • Experienced in data visualization and reporting tools likeMicrostratetgy.
  • Working experience with FACETS, HIPPA standards.
  • Experience in Quality Assurance and Problem Resolution and Bug reporting using Bug tracking tool.
  • Highly motivated, team player, with excellent interpersonal skills, organizational, analytical skills and capable of adapting to new and fast changing technologies quickly in order to deliver quality product on time.


Tools: HP Quality Center, JIRA, QTP, Rational Rose, Requisite Pro, Rally, HP Quality Center, Microstrategy, Tableau, Clear Quest

Databases: MS-SQL Server, Oracle, MS Access, SharePoint

MS Office Tools: Word, Excel, Outlook, PowerPoint, VISIO

Languages: SQL, JAVASCRIPT, JAVA, HTML, PHP, UML, Objective C, .NET

Methodologies: SDLC, Waterfall, Agile, SCRUM, JAD, RAD, RUP


Confidential, New York, NY

Business Analyst


  • Maintained clear understanding of project goals among stakeholders by conducting walkthroughs and meetings involving various lead from BA, Development, QA and Technical Support teams.
  • Prepared gap analysis document for each transaction.
  • Designed and developed project document templates based on SDLC methodology.
  • Collected weekly status reports to ensure that all deliverables are met on schedule.
  • Created use case diagrams, activity diagrams, sequence diagrams and ER diagrams in MS project.
  • Collected weekly status reports to ensure that all deliverables are met on schedule.
  • Coordinated activities between the business and technical staff, in developing new methods, policies, and procedures to meet the business needs.
  • Interacted with the QA team to investigate and resolve production issues
  • Assisted in creating test plan, test cases, test scripts and test results summary in Quality Center.
  • Created and managed requirement traceability matrix (RTM).
  • Assisted the business users in the user acceptance testing (UAT) and worked with users to troubleshoot application issues.

Environment: Rational Clear Quest, JIRA, Windows XP, MS Office, Visio, MS Project, SQL Server, UML, SCRUM, Microsoft SharePoint Requirements Traceability Matrix (RTM)

Confidential, Lyndhurst, NJ

Business Intelligence Analyst


  • Worked as a liaison between business users and the IT team in order to communicate business requirements needs.
  • Interviewed business clients to analyze their business requirement and recommend and design technological improvements to their business processes and operational procedures.
  • Conducted/attended meetings and with offshore team of business users for requirement analysis, design walkthroughs with designers, developers and management staff.
  • Documented requirements and transformed them into functional and technical requirement specifications.
  • Created Business Requirement Documents, high level design document and functional requirement document according to user requirement.
  • Used basic SQL queries to validate business rules and data mapping.
  • Analyzed business systems, functional specifications and reporting plans.
  • Analyzed reporting needs documented AS-IS and created new reporting environment to match them in Microstrategy.
  • Created, tested and validated and inventoried reporting needs to meet the functional requirement and quality assurance that resulted in a significant reduction in obsolete and redundant reports.
  • Analyzed data, performed gap analysis, created dashboards and designed graphical visualizations that enhanced decision-making capability for the business.
  • Created business process to assist the users in scheduling and running the report.
  • Trained users on Business Intelligence tools to create reports and navigate dashboards.
  • Collaborated with multiple teams of users to document business requirements and develop strategy with IT to produce deliverables meeting deadlines.
  • Monitor program execution for expected performance.
  • Organize/attend meetings with users, technology team and Project Managers to analyze and update project status.

Environment: VB Script, Microstrategy, MS Excel, SQL Database, Nettizza, Informatica

Confidential, New York, NY

Business Analyst


  • Performed and documented AS-IS and TO-BE analysis, Impact analysis, Root cause analysis, Gap analysis to understand the current state.
  • Conducted requirements gathering sessions, interviews, and JAD sessions to create the Business Requirement Document (BRD).
  • Experimented with various SDLC methodologies such as Agile. Scrum, and RUP to increase visibility and control during different phases of software development while collaborating with a global team.
  • Generated UML use-case diagrams from the business requirements to determine functional and non-functional requirements.
  • Prepared RFI and RFP to ensure the business solutions provided by the vendors met the organizational needs.
  • Used sequence, state chart and activity diagrams to enable understanding and representation of the business processes for ease of software system development using rational Unified Process (RUP) methodology.
  • Documenting all requirements in Caliber requirements tool.
  • Understood and assessed PEGA Rules Process commander (PRPC).
  • Aided in project management by setting project schedules and milestones using MS Project.

Environment: .NE, Java, HTML, Oracle, Crystal Reports, RUP, UML, MS Visio, MS Project, Rational Rose, Rational Requisite Pro, CTMS

Confidential, Vienna, VA

Business Analyst


  • Created Business Requirement Documents, non functional requirements, use cases, GUI Specifications.
  • Created Use Case Diagrams and activity diagrams using Rational Rose.
  • Created Traceability Matrix using Rational ReqPro.
  • Conducted JAD sessions with customers and the development team in order to gather requirements.
  • Created a user manual for the system.
  • Tracked and managed all defects identified using Clearquest and ensured quick resolution for the defects.
  • Experienced using HIPAA standards to be implemented in the system.
  • Experience with benefit plan rating and knowledge of Medicare and Medicaid programs.
  • Involved with end users to train them.

Environment: ASP.NET, VB.NET, SQL Server, UML, Rational ReqPro/Rose, Clearquest.

Confidential, Bethesda, MD

Business Analyst


  • Involved in customization and implementation of COTS product to meet the end uses requirements.
  • Analyzed the Project Definition Document and Business Requirements documents to develop functional and detailed design specification of the application.
  • Performed Gap Analysis to derive requirement for existing system enhancements.
  • Adopted the Agile Scrum Methodology and different iterative processes for project development.
  • Interacted regularly with scientists and laboratory technicians to collect, document and review user requirements, created corresponding use cases to cover requirements and to enhance the future requirements and usability of the reports using Rational Requisite Pro.
  • Elicited demands from the end users and analyzed them for consistency, flexibility and completeness, and compiled Future State Analysis (FSA) documents.
  • Performed data mapping for linking data used in the LIMS o map it with the data repository of the central data system.
  • Organized meetings with bioinformatics experts (SME) to prepare and analyze workflow scenarios, designed new process flows and documented the business processes and various business scenarios including activities of the business from the conceptual to procedural level.
  • Translated the business needs into system and functional requirements through functional documents, communicating with the end users and developers on non-technical level and technical level respectively.
  • Served as a liaison between the project team and the development team by assisting the developers in building the reports in Crystal and Web-E tools to match the business needs.

Environment: Rational Requisite Pro/Rose, RUP, MS VISIO, Crystal Reports, MS Office.

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