We provide IT Staff Augmentation Services!

Business Analyst Resume

Campbell, CaliforniA


  • 6 years of experience as a Business Data Analyst with strong knowledge in Software Development Life Cycle methodologies like Agile and Waterfall models.
  • Extensive experience in gathering and documenting System Requirements for functionalities. Proficient in preparing functional specifications (FS), workflow, process re - engineering, business rules, use cases, Software requirement specification (SRS) and Requirement Traceability Matrix (RTM).
  • Excellent documentation skills, Documented Business Requirement (BRD), Functional Specification Documents (FSD) and Functional Requirement Documents (FRD).
  • Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Use Case, User Stories, Sequence, Activity diagrams in MS Visio and Rational Rose.
  • Have extensive experience with the entire Software Development Life Cycle (SDLC) that included Requirement Elicitation, Gathering, Analysis, Design & Development and change management
  • Got excellent interpersonal skills with ability to interact with end-users, Subject Matter Experts (SME’s) and Project Stakeholders.
  • Collaboration with Product Owners, Project Managers, Architects, Development Leads, Testing Leads, Deployment teams, onsite- off shore team members and subject matter experts (SME’s) in the implementation of SDLC life cycle (Waterfall and AGILE methodology).
  • Understanding of ICD-9-CM, ICD-10-CM/PCS and versed with ANSI X12, HIPAA and HL7(v2, v3)
  • Knowledge on Business Support System (BSS) and Operational Support System (OSS)
  • Proficient in MMIS (Medicaid Management Information System), EMR Interfaces and Care 360
  • Professional billing (837P), Institutional billing (837I), COBRA Medical billing,
  • Knowledge on PIMS (Profit Impact of Market Strategy), it characterizes the business environment, provides structure of the production process and budget allocation process.
  • Proficient with all phases of Requirement Management includes elicitation techniques (brainstorming, focus group, observation, surveys, JAD sessions, Requirement workshop, and Document analysis), analyzing and documenting requirements.
  • Identify Access Management (IAM), it refers to the company’s network and the user privileges
  • Equity, Treasury, SWIFT, Foreign exchanges, Derivatives, Custody Operations, Financial Markets, Financial Assets, types of banking (retail, commercial, personal), cost benefit and return of Investment analysis (ROI), Laws of Banking
  • Extensive work experience on AEM, Web Analytics, Data Analytics and service level agreements (SLA), Operational level agreements (OLA)
  • Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications.
  • Experience in conducting GAP, Impact, SWOT, Cause and effect analysis, Root cause, Cost Benefit analysis, Feasibility studies, Risk Analysis, and As-Is and To-Be business analysis.
  • Facilitated Sprint Ceremonies (Backlog grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology as Scrum Master.
  • Assisted the project manager with activities like effort estimation, resource management, issue/risk analysis, milestone tracking and associated documentation.
  • Good experience with advanced Excel with a demonstrated model experience using Pivot tables, V-Lookup, H-Lookup and macros.
  • Expertise in full life cycle business intelligence project management, understanding of all aspects of end to end life cycle design, development, implementation, testing and documentation of business applications.
  • Prioritized and tracked defects using Bug tracking tool JIRA, BUGJILLA and HP QC.
  • Involved in development and execution of detailed system and user acceptance test plans, test cases and test scripts for manual and automated testing.
  • Expert in conducting User Acceptance Testing (UAT) and documenting test output.
  • Excellent Communication, Presentation and Interpersonal skills, Self-starter, Team player with Project Management and Leadership skills.


Software Models, Methodologies: Waterfall, Agile/Scrum, RUP

Business and Data Modeling Tools: MS Access, MS Visio, MS Excel, MS Word, MS PowerPoint, IBM Rational DOORS, MS Project, Rally, SharePoint, BO, IBM Cognos

Methodologies: RUP, Agile, Waterfall, CSM

Languages: C/C++, SQL, PL/SQL, Java, Python

Operating Systems: Windows, iOS, Unix and Linux

Requirement Tools: Rational Requisite Pro, Rose Doors

Bug tracking and reporting: HP Quality Centre, Rational Clear Quest, Bugzilla, Hyperion, JIRA, Mulesoft

Other Tools: MS SharePoint, MS Excel, MS Visio, TOAD, SQL Navigator, BMC Remedy, Rally (APMS), MS Project


Confidential -Campbell California

Business Analyst


  • Conducted daily stand up meetings to get live updates from the team, helping Project Manager actively update the project status, detect risks at early stage and take corrective / preventive actions.
  • Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.
  • Experimented with various SDLC methodologies to increase visibility and control during different phases of software development involving global teams.
  • Helped QA Team in writing test cases, test plans and tested the final application to verify whether all the User Requirements were catered to by the application.
  • Identified bugs and tracked them to completion using Rational Clear Quest & JIRA
  • Coordinated and prioritized outstanding defects and system requests based on business requirements.
  • Organized and performed GUI testing, functional and regression testing and support for User Acceptance Testing (UAT).
  • Actively participate in program level and team level backlog grooming to ensure work aligned with organization’s needs.
  • Facilitated requirements validation working sessions to make sure team’s work delivered continuous value.
  • Worked directly with the Project Manager to manage project scope, managing deliverables, updating BA Dashboard.
  • Collaborate with stakeholders to refine ideas that drive innovation, prioritize work, improve efficiency and improve response time by Agile Portfolio Management solution.
  • Prepared As-is To-be business models (Gap Analysis) to highlight the Gap and outline the future capabilities of the products.
  • Worked directly with the offshore development team. Conducting and coordinating numerous product design sessions.
  • Managed A-Z workflows for the sign off on all required documentation throughout the release
  • Managed SharePoint repository to ensure availability and proper access to the up to date documentation related to the project / release.
  • Provided regular status reports for project dashboard using predefined reports in BMC Remedy
  • Conducted cross channel meetings to ensure all internal groups like Security, Fraud, Compliance, Risk and Reporting etc. understood the requirements and the impact.
  • Authored project change request (PCR) documents, presented them to the change Control Board (CCB) and reviewed the estimates from the development team.
  • Created Traceability Matrix to ensure all requirements were being met.
  • Efficiently tackled multiple projects and issues at a time, along with providing required help to the team from time to time proving great multi-tasking abilities
  • Hands on experience of testing, troubleshooting and configuring various types of handsets and different OS such as Android, iOS, Windows.

Confidential - Foster City, California

B usiness Analyst


  • Created User Stories with accurate Acceptance Criteria and Plans of Intent, lead Agile ceremonies
  • Coordinating process improvements and automation of manual processes and focused on creating tangible visible value to benefit stakeholders quickly.
  • Work daily with business stakeholders on transforming legacy processes into distributed model.
  • Created Agile program to manage process improvement efforts, including Sprint structure and ceremonies, Program and Team level backlogs and manage all inspect and adapt sessions.
  • Acted as liaison between stakeholders, system users, external partners, and managers to gather requirements.
  • Worked in agile development environment in a scrum fashion. Worked with the scrum manager to develop stories, sprint and conduct daily scrum.
  • Documented use cases based on discussions with users and subject matter experts.
  • Worked with Access Management Group and end users to validate the actual right assigned by performing User Acceptance Testing (UAT).
  • Worked with different stakeholders to create End Users access provisioning matrix for different access level rights of internal and external applications for different teams and submitted to Access Management Group.
  • Prepared use case diagrams and activity diagrams using Rational Rose.
  • Developed project schedules, timelines, status, system schematics and process work flows.
  • Performed V and H Lookup in Microsoft Excel to find the information for different type of loan documents.
  • Use Excel Spreadsheet to make the comparison between two methods of gathering and retrieval of document.
  • Interacted with the business to verify the mappings and prepared the Functional Specification document.
  • Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.
  • Coordinated with the development team, database team, data warehousing team and QA team throughout all phases.
  • Produced Functional Specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.


Business Analyst


  • Involved in reviewing functional requirement and the technical specification documents.
  • Assisted the team lead in preparing test plan, analyzed system requirements, and involved in preparing and executing test cases and scripts.
  • Uploaded requirements & test cases in Quality Centre, linked requirements to test cases to establish and ensure test/requirement coverage and perform gap analysis.
  • Helped QA Team in writing test cases, test plans and tested the final application to verify whether all the User Requirements were catered to by the application.
  • Identified bugs and tracked them to completion using Rational Clear Quest & JIRA
  • Coordinated and prioritized outstanding defects and system requests based on business requirements.
  • Organized and performed GUI testing, functional and regression testing and support for User Acceptance Testing (UAT).
  • Provided Training, mentoring and guidance to team members, delegated various tasks depending on priority, reviewed and approved the test cases and other deliverables developed by them.
  • Published Status/Progress/Defect and performance reports on a weekly basis.
  • Designed and developed UML for online banking transaction.
  • Created various graphs & reports for test lab and defect modules in Quality Centre and used Dashboard module to track the activities.
  • Performed Functional, Regression and Integration testing; performed regression testing for fixes using QTP and closed the defects in Quality Centre.
  • Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP.
  • Used Quality Centre to log and address defects issues and also for change management.
  • Analyzed the scripts and automated the possible scenarios using QuickTest Pro.
  • Involved in Browser Interoperability testing for various versions of Internet Explorer, Safari, Firefox and Chrome.


Business Analyst


  • Reviewed the Business Requirement Document to understand the process and wrote Test Plans and Test Cases.
  • Used HP ALM/Quality Centre for QA /Developer collaboration for accurate defect management.
  • Optimized QTP scripts for Regression testing of the application with various data.
  • Formulate methods to perform Positive and Negative testing against requirements.
  • Conducted Smoke testing, Functional testing, Regression testing, Integration testing, and User Acceptance Testing (UAT) and Data validation testing.
  • Worked on the solution which provides information technology departments with a centralized application management platform for managing and automating within and across application teams and throughout the complete process of developing an application, all within a single workflow using HP ALM/ Quality Centre
  • Helped to create Traceability Matrix to ensure comprehensive test coverage of requirements identifies all test conditions and test data needs.
  • Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.
  • Good knowledge of Financial Products like Derivatives, Equities and Fixed Income.
  • Participated in User Acceptance testing (UAT) and involved in UAT test cases, Executed test cases, Documenting Defects, Resolved defects and Signed Off from Application.
  • Provided weekly status report to the Project Manager and discuss issues related to quality and deadlines.

Hire Now