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Business Analyst Resume

Charlotte, NC

SUMMARY:

A results - driven and customer-focused IT Professional, with extensive experience in the complete software lifecycle including: requirements definition, design, prototyping, interface implementation, developer testing, production support, application maintenance, is looking for a senior level position as a Technical Business Analyst or Architect

TECHNICAL PROFICIENCIES:

Object-Oriented programming: Java

Web Development: HTML, XSLT, JavaScript, AJAX

IDE: Eclipse

Database Platforms: Oracle, MS SQL Server 2000, MS Access, MY-SQL

Environment: Linux, Windows, Weblogic, JMX, JBOSS, Autosys, SSRS

Tools: MS Word, MS Visio, MS Excel, Oracle SQL Developer, Aqua Data Management studioSSRS Report Builder, Jira

CAREER HISTORY:

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

  • Working with business partners and developers on new enhancements and defects to outline proper solutions
  • Participating in Agile software development process by Leading Product Backlog Refinement sessions, providing Sprint demos to Stakeholders and maintaining the Backlog of Stories
  • Documenting change description and identifying acceptance criteria in Stories for adequate testing
  • Testing changes in lower environments
  • Assessing reported issues in lower environments and Production

Confidential

Business Analyst

Responsibilities:

  • Working with business partners and developers on new enhancements and defects to outline proper solutions
  • Creating Functional System design documentation to capture system changes and reviewing changes with the team
  • Assessing Production issues from business functionality perspective

Technical Analyst Lead

Confidential, Charlotte, NC

Environment: JMX, Linux, Windows, FTP, NDM, DTS, Anthill, Weblogic, JBOSS, Autosys

Responsibilities:

  • Review and provide inputs on all Functional System Designs produced by BOX TAs before external reviews/approvals
  • Function as Production Lead and POC on all issues in Production environment analyzing and resolving issues performing in depth Root Cause analysis in order to identify appropriate fix and/or preventative action documenting workarounds for App Support as applicable working with Developers/BA/QA leads as needed to determine critical resolutions and feasibility of addressing and installing fixes in a timely matter scheduling and leading deployments of Production patches to resolve critical issues verseeing, driving and coordinating testing and obtaining UAT sign offs for Production patches leading and providing analysis for monthly Production issues metrics and insuring accuracy of metrics providing guidance, help and training to other Technical Analysts in troubleshooting issues from technical and functional perspective
  • Successfully leaded implementation of a new technical solution to accommodate yearly regulatory reporting by internal and external partners: Opics, Fenics, CMR, Calypso, Midas+, Pega, Aqua.
  • Documented technical solution and actively participated in delivering and coordinating efforts between different teams during all phases of the project and continue providing support of implemented solution
  • Leaded implementation of new enhancement for Confirmation module and successfully worked with all teams on establishing functional requirements, identifying technical design, scoping testing, delivering new solution to Production and providing technical support.
  • Leading migration efforts of all BOX applications/interfaces to new infrastructure: from Weblogic to JBOSS, from JMX to Autosys, from SQL server to Oracle DB platform
  • Closely working with different technical teams including Developers, Engineering, Architects and all interface partners
  • Working on establishing best approaches for Database and code migration
  • Coordinating planning and required Technical Analysis and providing support to different teams as needed
  • Working on creating technical documentation including DB specifications
  • Deploying code in lower environments for QA testing
  • Executing Releases installations in Prod environment
  • Providing technical support in Lower Environments and guiding Technical Analysts in troubleshooting/resolving environmental issues
  • Leading development of BOX BCP failover plan and participating in executing test failovers
  • Creating/documenting different Technical Procedures (Archival, etc.)
  • Documenting different processes, how to and other technical materials for internal use

Business Systems Consultant

Confidential, Charlotte, NC

Environment: J2EE, JMX, Linux, Weblogic, Windows, FTP, NDM, Anthill-Pro

Responsibilities:

  • Providing technical support for FX BOX applications in different environments (SIT, UAT, QA, PFIX): executing daily EOD processes, deploying code, troubleshooting/resolving technical issues as reported
  • Coordinating Work Requests executions in PROD/PFIX environments with DBA and App Support teams
  • Coordinating planning with different technical teams and participating in execution of BOX releases and patches to PROD environment
  • Planning and participating in execution of standard routing maintenance procedures in PROD environment such as BOX DB Archival procedure
  • Creating technical documentations for FX BOX applications/processes:
  • Chart of EOD Workflow processes, BOX DB ER Diagram and DB Specifications
  • Working closely with Developers on translating business/functional requirements into technical requirements and participating in technical design discussions
  • Working on FSDs, collaborating with technical leads and presenting solutions proposed by the technology team to the business

Software Developer

Confidential, Ithaca, NY

Environment: J2EE, HTML/ XSL, JavaScript, AJAX, Oracle Database, Websphere, Eclipse

Responsibilities:

  • Working closely with Business analysts on analyzing requirements
  • Analyzing technical requirements, design solutions and create technical specifications
  • Collaborating with technical leads and different groups of developers when working as part of a team
  • Developing new back-end components of the system and leading development efforts as needed
  • Participating in resolving productions issues (back-end/front-end)
  • Providing technical support during internal QA test
  • Introduced JUnit framework to existing software, wrote automated tests and provided training to developers

Confidential

Environment: J2EE, Oracle Database, Websphere, Eclipse

Technical Analyst

Responsibilities:

  • Created technical specifications, system deployment instructions and Admin Guide for Confidential Web components and Event System processing
  • Collaborated with client’s and internal Business Analysts on business requirements
  • Worked across multiple teams to meet technical requirements and delivery commitments
  • Collaborated with technical team on implementation aspect and design
  • Led development efforts
  • Worked on integration of Event System core modules with Confidential Event System components
  • Addressed back-end code changes as needed
  • Participated in code reviews
  • Supported testing and issue resolution process during deliveries and QA acceptance in UAT environment

Confidential

Environment: J2EE, HTML/ XSL, JavaScript, My-SQL and MS SQL Server DatabasesTomcat, NetBeans

Software Developer

Responsibilities:

  • Led and oversaw the project from the beginning to completion
  • Analyzed and gathered business requirements
  • Developed required new system components and provide technical leadership to other developers on the project team
  • Supported product deliveries to the client
  • Provided technical support during all phases of testing by the client closely communicating on requirements and overall client’s expectations
  • Set up test cases for internal QA testing

Confidential

Environment: J2EE, HTML/ XSL, JavaScript, My-SQL and Oracle Database, TomcatNetBeans

Software Developer

Responsibilities:

  • Provided maintenance support for Enveritus Fi nancial Access Software in production, including troubleshooting and addressing fixes
  • Worked closely with clients and technical leads on analyzing and developing new enhancements
  • Communicated with end-users to identify current operating procedures and to clarify business requirements
  • Participated in the testing process to ensure systems meet business requirements
  • Tested and support product deliveries to the clients
  • Implemented enhancements
  • Served as a point of communication between clients and internal developing team
  • Participated in weekly clients meetings on outstanding production issues

Programmer Analyst

Confidential, Syracuse, NY

Environment: Datatel, MS-Access, HTML, ASP.net, VB

Responsibilities:

  • Provide maintenance support for Datatel administrative systems (Colleague: Admissions, Registration and Financial Aid modules)
  • Provide day-to-day users’ support and troubleshooting problems with existing applications
  • Participate in users meeting in order to improve utilization of Datatel solutions
  • Develop, test and administer processes in different Datatel modules
  • Provide support, analysis and modifications to existing intranet applications
  • Communicate with users to assure that applications properly meet informational needs
  • Prepare adequate test data and complete end-user interface

Programmer

Confidential, Syracuse, NY

Environment: eScholar Data Warehouse, Sagent Design Studio, MS-Access, Macromedia Dreamweaver

Responsibilities:

  • Manage eScholar Data Warehouse/data mart processes
  • Execute ETL procedures for various Student Management Systems
  • Monitor and enforce standards related to the data model
  • Verify the completeness and accuracy of data warehouse information
  • Assist in developing reports for Districts
  • Implement database driven web pages for DW project

Data Services Manager

Confidential, Syracuse, NY

Responsibilities:

  • Provide operational support of Windows-based network
  • Perform software/hardware maintenance
  • Manage purchasing and installation of new PC hardware
  • Manage Active Directory, created user accounts
  • Apply content updates to Confidential Web Site

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