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Business Analyst Resume

New York, NY

SUMMARY:

  • Experience coordinating a diverse network of stakeholders and meeting deadlines in implementation of complex projects in an enterprise - scale project management environment
  • Business Consulting within Banking, Finance, Strategy, Operations Management, and Information Systems domains
  • Experience working with Enterprise Asset Management software to support and analyze complex business functions
  • Banking/Financial Industry subject matter expertise with equity and option-derivatives trading experience since 2008
  • Supporting a collaborative working environment using interpersonal skills across teams, stakeholders, and vendor-suppliers
  • Experience working with cross-functional Agile development teams and meeting project goals within designated timeframes
  • Ability to come up with creative solutions to potential roadblocks and a strong drive to resolve any outstanding problem
  • Commitment to lifelong learning, and keeping abreast of current news and trends
  • Excellent work ethic and commitment to work quality in completing all required tasks and deliverables in a timely fashion

SKILL:

Adobe Photoshop, Budget Management, Business Analysis, Data Analysis, Capital Markets, Equity Trading, Facebook advertising, Financial & Strategic Planning, Financial Derivatives, GAAP, Google AdWords, IBM-Maximo, Intuit QuickBooks, Investment Strategy, ITIL, KYC, MS Office Suite (Word, Excel, PowerPoint, Access), MS Project, MS SharePoint, Negotiation, Oracle SQL, OS Admin, Pivot tables, PL/SQL, PMI PMBOK, Process Engineering & Documentation, Project Management, Reporting, Research & Database Proficiency, System Design, Systems Development Lifecycle (SDLC), Technical Writing & Documentation, Management, Typing Speed of 120 WPM+, UNIX, VBA, Visio, Front-end Web Design, VBA-Excel

EXPERIENCE:

Confidential, New York, NY

Business Analyst

Responsibilities:

  • Direct reporting to Senior Management under Offices of the General Manager (GM) and Technical Services Department ( Confidential )
  • Project governance of vendor program for ~3,000 employees on mobile app-based revised Mold Remediation process
  • Program Materials management and liaising with external vendors for RFI’s, RFP’s, and vendor assessments
  • Interfacing with Technology and Operations regarding Business Requirements, Mobile App Development, UAT, and App issues
  • Reviewing technical businesses requirements based on operational needs and mapping out business solution processes
  • Maintain Risk Register to identify and resolve for any operational issues affecting the attainment of project goals
  • Leveraging relationships to drive implementation activities and communicate program goals effectively with staff at all levels
  • Audit management and Quality Assessment of vendor program with periodic reporting on established metrics
  • Creating Project documentation including technical manuals, communication memos, and scheduling templates as needed

Confidential, Brooklyn, NY

Business Operations Manager Consultant

Responsibilities:

  • Manage nationwide on-demand repairs business operating with field technicians across various cities in the United States
  • Create and manage multiple business processes for efficient operations management aligned with strategic objectives
  • Continuously manage and align stakeholder expectations from planning to implementation to meet functional objectives
  • Relationship management with stakeholders and procurement/vendor management with a focus on risk and quality controls
  • Control company communications including website, digital marketing campaigns, blog posts, and all other points of publicity
  • Facilitate e-commerce sales over various digital platforms including company-owned websites, Groupon, eBay, and Amazon
  • Participate in strategic planning meetings and business analysis/feasibility of business projects under consideration
  • Prepare and analyze periodic sales reports, financial analysis, cash flow projections, and P&L tracking
  • Continuous alignment of company strategy and objectives through routine status meetings and ensuring timely completion of all projects under management

Confidential, NY

PMO Coordinator/Junior Project Manager Consultant

Responsibilities:

  • Short term contract to assist with launch of Confidential Savings Portal (CSP), management of Financial Empowerment Programs (FEPs) and Individual Development Account (IDA) programs with a senior corporate group
  • Supported senior management on development of financial products and supportive services for new and ongoing programs and projects for Low and Moderate Income (LMI) Communities
  • Account manager for Community Development Financial Institutions (CDFI) with ongoing IDA and FEP programs with Citibank across the United States
  • Risk management of projects under governance, including continuous monitoring, periodic status meetings, ensuring use of secure encrypted communications, and escalating issues as needed
  • Edited technical SOP instructional content for projects under governance including Citibank banker videos, account opening instructions, and marketing collateral
  • Modified Service Level Agreements (S.L.A.’s) to define project parameters and scope for projects under governance and worked with internal Legal & Compliance teams to continuously protect Confidential branding on relevant projects and initiatives
  • Liaised with Citibank and other business groups within Confidential for Planning, Development, Monitoring, and Governance
  • Coordinated and delivered periodic reporting to Senior Management reporting to the CEO and Board of Directors

Confidential, New York, NY

Adjunct Professor of Business

Responsibilities:

  • Lectured undergraduate business-major students on business and finance fundamentals
  • Introduced students to Excel modeling, working with large data sets and undertaking data analysis to gain insightful information useful for managerial decision-making
  • Demonstrated the creation and usage of Pivot Tables for analyzing, interpreting, and reporting critical business data
  • Facilitated the completion of team projects focused on Financial Research, Excel modeling, and Presentation ability

Confidential, Brooklyn, NY

Project Analyst Consultant

Responsibilities:

  • B2B Sales consultant and PMO focused on delivering web-based IT solutions to SME businesses
  • Periodic status meetings and reporting to maintain scope alignment, risk management, and quality control
  • Prepared project proposal slide decks and delivered presentations for prospective and current clients for new business development and cross-selling of existing services

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