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It Business Analyst Resume

Chevy Chase, MD

SUMMARY:

Internationally - minded Senior Technology Leader, Data Manager, and Entrepreneur with nearly 20 years of Global Supply Chain Management experience focused on data gathering & analysis and the ability to manage, enhance, and support systems using diverse, yet detailed, business knowledge and creativity.

TECHNICAL SKILLS:

  • EDI Standards (including, ANSI X12 and cXML)
  • XML
  • HTML
  • Agile Development Methodology
  • SQL, Oracle, Crystal Reports
  • Software and Network Testing
  • Web design and programming
  • Graphic design
  • Manugistics
  • SAP Business Objects
  • Freight Management Systems
  • MS Excel
  • SAP Ariba P2P
  • MS Word
  • Workday ERP
  • PeopleSoft ERP
  • JIRA Service Desk
  • MS Project
  • MS Access
  • MS PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, Chevy Chase, MD

IT Business Analyst

Responsibilities:

  • Provided in-depth or broad technical knowledge for the ongoing maintenance and solution development of Ariba P2P application.
  • Address P2P issues and requests from the user community. Administer workflow and user group set-up and maintenance. Manage and validate Ariba Network and Applications monthly releases, as needed.
  • Communicated with suppliers and work with them to help resolve P2P catalog issues, as raised by end-users.
  • Developed reports as requested for spend analysis and monitoring of performance and business processes.
  • Documented and managed the Vendor Maintenance process in PeopleSoft.
  • Played a lead role for the Workday Supplier Setup, PeopleSoft vendor data conversion, and Supplier Registration redesign during the Workday ERP Implementation Project. Managed supplier data and successfully conducted the testing of the Workday Supplier Setup process, ensured Workday was configured to support HHMI supplier management processes, and assisted with the design and testing of the new Supplier Registration application. Worked closely with IT, AP, Banking, Tax Compliance, and other departments to ensure that all requirements were accounted for and tested. Assisted with the supplier assurance/clean-up effort in preparation for the Workday implementation - ultimately reducing the number of suppliers by more than 50%. Worked with IT to address errors from the Workday conversion process and with the P2P Reinstall team to correct formatting issues, normalize/standardize data, and to develop ways to most efficiently reach out to suppliers to acquire missing data.

Confidential, Washington, DC

Founder, CEO

Responsibilities:

  • Planned and established business.
  • Design and create marketing and branding materials.
  • Collaborate with artists to turn new ideas into successful products.
  • Manage inventory, sales, and price points.

Confidential, Philadelphia, PA

Field Operations Supervisor

Responsibilities:

  • Trained over 300 staff members.
  • Created operational efficiencies within Census Bureau guidelines and shared those with management, other FOSes, and my team.

Confidential, Research Triangle Park, NC

Manager, Distribution Data Management & Quality

Responsibilities:

  • Managed provision and analysis of data which allowed for greater Distribution network visibility and determined global initiatives to reduce areas of waste, promote savings, and improve Supply Chain processes.
  • Managed team of data analysts, programmers, and communications specialists, both in-house and remotely out-sourced to India. Handled all, payroll, performance evaluations, promotions, and HR issues.
  • Worked with internal stakeholders and external vendors to develop reporting systems used both internally and externally to accurately measure performance and target areas for improvement.
  • Managed and developed all EDI configuration from over 10 Logistic Service Provider systems, including mapping of message sets to company requirements.
  • Fostered, developed, and managed partnerships with vendors and external system hosting partner.
  • Analyzed budget, quality, and production data reports in order to identify problems and implement corrective actions.
  • Led data quality improvement initiatives utilizing ability to understand in depth how all relevant systems worked, including those of external service providers.
  • Developed, implemented, and led global data provision and analysis strategy and policy direction, including creation and global implementation of various customer service polls and data gathering surveys.
  • Rolled-out and promoted TEMS globally, including developing and conducting all presentations, communications, and and forming working relationships with Supply Chain and International Trade professionals across the globe.

Confidential, Research Triangle Park, NC

Liaison, Global Logistics Service Providers

Responsibilities:

  • Designed and delivered data collection method for in-transit section of the Global Manufacturing & Supply (GMS) supply chain, which included defining data parameters, collaborating on database design, and prioritizing and adapting deliverables to respond to changes in IT support.
  • Established and advanced relationships with global Logistics Service Providers and regional logistics support staff at GMS sites and markets.

Confidential, Research Triangle Park, NC

Business Applications Analyst

Responsibilities:

  • Managed Supply Chain projects and provided business/technical consultation for Corporate Procurement, Contracts Administration, Supplier Diversity Administration, and Import/Export Services.
  • Implemented e-commerce strategies and web-based business applications for Corporate Procurement, including development, management,, marketing, and ownership of the company's first e-sourcing application: The GW Yellow Pages.
  • Worked with corporate suppliers and service providers, including SciQuest, Quintiles, and PPD, to develop e-commerce strategies and to implement these strategies with the latest B2B technology available at the time.

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