SUMMARY:

• 8 years of IT Business Analyst and Product Management Experience in the Banking and Financial sector.
• Project Managed AGILE teams through Sprint Planning Sessions and leading SCRUM Meetings.
• Extensively interfaced with Leadership to review Weekly and Monthly team performance.
• Managed PMO and Portfolio Governance for globally diverse and cross - functional teams.
• Excellent communicator capable of effectively and efficiently interfacing with stakeholders, business users and senior management.
• Well-versed in BA activities like requirements gathering, writing functional test cases and use cases, translating business problems to technical requirements, as well as documenting critical project deliverables and hosting meetings between business and development teams.
• Expert in conducting Gap Analysis and Use Case Analysis.
• Proficient in working with stakeholders and team members to elicit, Analyze, document, and validate business requirements using JAD, JAR, and brainstorming sessions.
• Resilient team-player with practical experience in planning, managing, and controlling projects within a business while focusing on time, cost, scope, and resource management.
• Comprehensive knowledge of Business Process Analysis and re-engineering, including cost/benefit analysis, risk and impact analysis, and requirements analysis.
• Experience in writing SQL queries, stored procedures and triggers.
• Highly experienced in Rally, CA-PPM (Clarity) and Microsoft tools like Excel, PowerPoint, Visio, SharePoint, etc.

PROFESSIONAL EXPERIENCE

Confidential- Saint louis, MO

Product Manager

• Created customer driven work culture with development scrum teams.
• Enabled tracking capability that helped in reducing total customer inquiries by 20%.
• Reduced average product delivery time from 11 months to 3 months resulting in better customer satisfaction and decrease in delivery cost by 40%.
• Documented and wrote features and user stories to define business requirements
• Successfully used agile/scrum methodology for gathering requirements and facilitated requirements workshop
• Conducted risk and impact analysis to identify the critical business and high-risk areas of the application
• Actively solicited, analyzed, prioritized, and negotiated customer requirements from scope definition through detailed system requirements
• Prepared, analyzed AS IS and TO BE of existing architecture and performed Gap Analysis, created workflow scenarios, designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level
• Managed WBS, project sizing, and resource allocation by analyzing triple constraint trade-offs
• Conducted JAD and brainstorming sessions with the business users and stakeholders
• Educated and coached scrum methodology and agile framework to team members and business partners
• Managed product/client relationship by ensuring that all business requirements are captured correctly and reported progress to all levels in the organization
• Performed analysis of business rules, business and system process flows, and user administration to be used for the new merged platform

Confidential- New York, NY

Project Manager/Business Analyst

• Facilitate sprint planning meetings, daily stand-ups, product backlog review and sprint reviews
• Work closely with project owner in backlog management and continuous delivery of user stories and features
• Educate and reinforce scrum methodology and agile framework to team members and business partners
• Trackburn-down metrics, velocity, task break-down, capacity planning and assigned user story points using the Fibonacci series
• Work with the business partners from project inception to closure through the various processes of SDLC via the project management function
• Collaborate with various cross-functional teams located across different geographical locations for the portfolio governance and PMO organization
• Design and maintain project road map and project prioritization presentations for review with senior management and key stakeholders
• Report weekly, monthly project status and metrics updates to senior leadership teams
• Functional lead for the portfolio governance team that manages portfolio resources, budget, SOW, PMO, resource exits etc.
• Maintain and own SharePoint for compliance and audit purpose
• Gather requirements during the requirements gathering phase and work with the development team to convert them into BRDs and technical requirements
• Develop functional test cases and use cases for the testing process
• Create, track and monitor change and release requests and coordinated CAB meetings
• Create project documents like project charter, design document, test document, user acceptance test documents and ensure they are compliant with the organization standards

Confidential- Los Angeles, CA

Business Analyst

• Worked in close cohesion with the business partners and application capability domain owners to ensure application availability targets are met as per the service level agreement (SLA)
• Responsible for managing the completion of projects within specified time and budget dealing with financials, project work flow, change management and dealing with outside vendor relationships.
• Manage product/client relationship by ensuring that all business requirements are captured correctly; reported progress to all levels in the organization.
• Involved in Risk and Impact Analysis to identify the critical business and high-risk areas of the application.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop
• Documented and Wrote User Stories and facilitated Story Point discussions to analyse the level of effort on project specifications
• Wrote requirement specification, user stories, acceptance criteria, test cases and used JIRA as ticket management tool and confluence for documentation
• Queried relational databases using SQL to resolve operational issues and assist business and IT in better understanding of business requirements
• Used Rational Rose for Use Case modeling
• Executed SQL queries using Oracle 11g to create daily reports
• Actively solicited, analyzed, prioritized, and negotiated customer requirements from scope definition through detailed system requirements