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Sr. Business Analyst Resume

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Mclean, VA

SUMMARY:

  • Over 7 years’ experience as a Business Analyst and QA Specialist.
  • Certified Scrum Master (CSM).
  • Certified Scrum Product Owner (CSPO).
  • Extensive experience in Software Development Life Cycle ( SDLC ): analysis, design, development, testing and implementation of projects for Banking, E - Commerce and Healthcare domains.
  • Experience working in both Waterfall and Agile (Scrum/ Kanban/ SAFe) Methodologies.
  • Managed project Budget, Scope of work, various business and IT stakeholders, resources, quality and timeline of the project from inception through closure.
  • Organized Scrum life-cycle ceremonies: Daily Standup, Sprint Grooming, Sprint Planning, Sprint Demo, and Sprint Retrospective.
  • Supported Product Owner with maintenance of the Product Backlog.
  • Guided the team on the use of Agile/Scrum practices to deliver business value.
  • Acted as a resource to the team on Scrum best practices and appropriate use of Agile tools .
  • Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD) by gathering requirements through detailed discussions with business users and Subject Matter Experts (SMEs).
  • Comprehensive knowledge of each phase of Software Testing Life Cycle (STLC) and Defect Life Cycle (DLC) .
  • Hands on experience in designing and developing Test Plans, Test Cases, Test Scenarios and Test Scripts .
  • Experience utilizing bug and defect tracking tools like JIRA, HP ALM and Bugzilla.
  • Experienced in executing SQL queries for Back-end Testing in order to view successful transactions and validation of data.
  • Well versed with various types of testing such as Smoke, Functional, Positive, Negative, Integration, System, Regression, User Acceptance Testing (UAT), End-to-end Testing and Performance Testing concepts.
  • Applied knowledge and experience in Test Driven Development and Behavior Driven Development .
  • Excellent interpersonal, written and verbal communication skills and strong analytical, problem solving and decision-making skills.
  • Strong capability to adapt and quickly learn new tools, techniques, and approaches.
  • Flexible and enthusiastic to Travel .
  • Open for Relocation .
  • Authorized to work in United States for any employer.

PROFESSIONAL EXPERIENCE:

Methodologies: Waterfall, Agile (Scrum/ Kanban/ SAFe)

Operating Systems: Windows, Mac OS

Databases: MSSQL, MySQL, Oracle

Task Management Systems: Jira, Rally, HP ALM, MS Visio, Lucid Chart, Balsamiq, MS Project, Gantt Project, MS Office.

Modeling Skill: Work flow diagrams, UML Diagrams (Use Case Diagrams, Activity Diagrams, State Chart Diagram, Sequence Diagram, Data Flow Diagrams) BPM (BPMN, Standard Notations)Programming languages and scripts: Java, SQL.

PROFESSIONAL EXPERIENCE:

Confidential, McLean, VA

Sr. Business Analyst

  • Conducted interviews with Business users to gather requirements and designed Work flow diagrams (Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams) using MS Visio.
  • Gathered requirements and worked with product owner to update the Product Backlog in an excel sheet.
  • Conducted GAP analysis to improve and meet the desired requirements; also applied AS IS and TO BE analysis.
  • Conducted Sprint planning Meeting on a timely basis.
  • Worked with developers to make sure that they understood the Use Cases.
  • Worked with Subject Matter Experts (SME's)to gain detailed knowledge of project.
  • Engaged with product owners to groom user stories, acceptance criteria, sprint backlog, use case, use case models and acceptance testing.
  • Implemented SQL queries for QA testing and Report / Data Validation.
  • Created and maintained the Requirements Traceability Matrix (RTM).
  • Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
  • Identified risks and compliance policies of the firm.
  • Translated customer/client needs into new features and new services.

Environment: Microsoft Excel, Microsoft Word, Microsoft Visio, Lucid Chart, JIRA, SQL,

Confidential

Business Analyst

  • Converted Business Requirements Documents into Functional Requirements Document and created Low-Level Use Cases.
  • Created User Interface Document to express UI component design and navigation.
  • Created Screen Designs for the development team to ensure client requirements were adequately represented.
  • Performed GAP Analysis between the "AS-IS" model of the legacy system and the "TO-BE" model to identify the gaps logged issues relating to the identified gaps and worked with the SMEs to get clarifications.
  • Created Use Case Documents and Process Flow Diagrams using MS Visio for all System Functionalities.
  • Assisted developers in creating Sequence Diagrams and Activity Diagrams.
  • Conducted One-on-One Meetings and Web-Conferences as well as JAD Sessions with different Stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation and resolution of issues.
  • Prepared and maintained Requirements Traceability Matrix.
  • Tracked change requests and monitored workload and schedule.
  • Interviewed Clients and Business Users to understand their Business and Functional Requirements, gathered their future needs and transformed them to Functional Specifications.
  • Involved in interviewing Subject Matter Experts and carefully recorded requirements in a Business Requirements Document.
  • Documented Requirements, Objectives and formulated systems to parallel overall business strategies.
  • Involved in regular walkthroughs and meetings to discuss bottlenecks in the system and possible solutions with the development team.

Environment: Microsoft Excel, Microsoft Word, Microsoft Visio, Balsamiq, JIRA, SQL, SAP Hybris.

Confidential, Philadelphia, PA

Business Analyst

  • Gathered final requirement and drafted the BRD and Business Data Flow Diagram.
  • Involved in full HIPAA compliance lifecycle from GAP Analysis, Mapping, Implementation and Testing for processing of Medicaid Claims.
  • Analyzed legacy systems, file and record formats, system flow charts and other information to develop a comprehensive depiction of the existing environment.
  • Developed Business Crosswalks for 837 I/P, 835, 270/271 and 276/277 transactions per CMS - HIPAA implementation rules.
  • Organized and hosted JAD sessions to identify the Business flows and determined the impact on current and proposed systems.
  • Produced GAP Analysis documents for both HIPAA 5010 and ICD-10 Enhancements.
  • Worked closely with multiple teams to improve the overall reporting of the Claims, Payments, Real-Time Adjudication information.
  • Worked closely with the overall project team in planning, coordinating and implementing QA methodology on various phases of project.
  • Analyzed results of System and Regression Testing performed by test team and held meetings with Client and Management for Deliverable Approvals, Project Closure and Sign Off.
  • Reviewed, entered, corrected and updated participating and non-participating provider data in various computer databases.
  • Analyzed the client's applications to determine the impact of the enhancements on EDI Transactions Set and Code List implementation, and defined the changes to bring the affected systems into compliance.

Environment: Microsoft Excel, Microsoft Word, Microsoft Visio, Lucid Chart, JIRA, SQL.

Confidential, Washington, DC

QA Specialist

  • Responsible for writing Test Cases by reviewing the Business Requirements document and Technical Specifications document.
  • Performed Functional Testing, User Acceptance Testing, Smoke Testing, and Regression Testing with all possible combinations of Positive and Negative Scenarios.
  • Managed Test Activities by executing the Test Cases using ALM.
  • Performed Data Driven Testing by fetching data from Excel sheets and databases to verify the application’s behavior for different data inputs.
  • Executed Manual Test Cases and logged defects.
  • Involved in Backend Testing by using SQL Queries.
  • Used ALM as a defect tracking tool.
  • Automated Smoke Tests and Regression Test Cases with highly reusable functions.

Environment: UFT/QTP, ALM, Oracle, MS Office, MS-SQL Server, and Windows.

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