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Senior Business Analyst Resume

Calverton, MD

SUMMARY:

IT Professional having Business\Systems Analysis and Software Development roles specializing in Microsoft technologies to include .NET and other associated languages. Other capabilities include project management and team leadership skills to include oversight of project developers and other essential staff.

BUSINESS\SYSTEM ANALYST EXPERTISE:

  • Agile\Scrum & Waterfall Project Management Visio HP Quality Center Remedy Microsoft Project
  • Business Requirements Elicitation TFS Team Leadership Skills
  • Technical Requirements Creation JIRA\Confluence UAT\Integration Testing
  • SDLC Documentation Jazz/ ALM CMMI
  • PPM

DEVELOPMENT EXPERTISE:

  • VS 2003/2005/2008/2010
  • ASP.NET
  • VB.NET
  • Web Services
  • Visual Basic 3 - 6
  • Classic ASP
  • Javascript
  • VB Script
  • HTML dHTML
  • COM
  • IIS
  • CSS
  • Client-Server ETL
  • Crystal Reports
  • EDI (810, 832)
  • Mercator
  • C, COBOL
  • Pascal, dBase
  • Vax\VMS\DCL
  • JSON
  • Version One
  • DB2/UDB
  • SQLServer 6.5 - 2017
  • I-integration & Analysis Services
  • Oracle 7.1
  • Access 97-2010
  • Couchbase 4.1
  • Windows XP
  • Windows 7
  • Windows 2000
  • Windows Server 2003
  • Window XP
  • Windows 2000\2003 Server
  • Exchange 2003
  • Active Directory
  • Outlook
  • IIS
  • Veritas
  • Blackberry Server
  • Project Management
  • Client Interfacing
  • Time Management
  • Organization & Multi-Tasking
  • Problem Solving
  • Team Building

EXPERIENCE:

Confidential

Senior Business Analyst, Calverton, MD

Responsibilities:

  • Analyze broadly-defined high-level epics, capabilities, and features to create a well-organized, value-driven framework to provide the required business value in the Product Backlog.
  • Work with Scrum Master/ scrum team to write individual user stories and acceptance criteria that are clear, concise, and easy to understand and implement/ test by the development/ test team.
  • Identify related user stories and epics, group them into themes as necessary and document the interrelationship and associated business process flows as necessary (coordination with the business process modeler).
  • Assist Scrum Master in facilitating sprint planning sessions, reviews, and retrospectives.
  • Serve as the Product Owner and facilitate communication with the developers and testers on assigned Scrum Team.
  • Enhance team spirit; proficient in teamwork -- coordination, collaboration, facilitation, and information sharing.

Confidential

Senior Business/Requirements Analyst, Mclean, VA

Responsibilities:

  • Work on multiple projects using PPM and documenting Business/System requirements regarding data mining efforts for bank transactions in Mortgages, Consumer Loans, Auto, Personal and Business, etc..
  • Gather and interrogate business stakeholders for process and data element capture.
  • Supporting architecture for the data mart design across different business units.
  • Document gap analysis as required
  • Work in both Water Fall and Agile methodologies.
  • Follow SDLC documentation standards.

Confidential

Business Analyst Senior, Bethesda, MD

Responsibilities:

  • Act as senior level business analyst for highly visible program implementations or program design enhancements
  • Manage the day-to-day workload of one to three business analysts
  • Document and maintain business and functional requirements and ensure consistency
  • Provide consultative assistance to business users and stakeholders looking to streamline processes by analyzing and determining problem/opportunity/solution resolution
  • Handled content management for the Host, Patient and Doctor web portals.
  • Elicit requirements from end users to solve a business problem and identify the desired results
  • Anticipate, quantify and resolve problems and issues with requirements.
  • Communicate with clients and stakeholders using data process models to clarify and validate requirements
  • Oversee implementation, coordinating tests and observing initiation of the system to validate performance and ensure all business requirements and their integrity are maintained.
  • Address issues and questions related to intended functionality of the system, as well as support the business in implementing the required changes to make effective use of the new system
  • Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow

Confidential

Business Analyst Senior, Baltimore, MD

Responsibilities:

  • Creating As-Is, To-Be documentation using Visio, gathering requirements from the team and stake holders, creating Epics and User Stories leveraging TFS.
  • Define content management for the new and improved FPR and NOI systems.
  • Setting up Agile\Scrum environment using a mixture of Agile and Waterfall creating SDLC Business and Functional Requirements, UAT, Integration Testing, RTM and gap analysis documentation.

Confidential

Technical Business Analyst, Bethesda, MD

Responsibilities:

  • Supported Middleware software development using JSON with a Couchbase document backend.
  • Compiled technical requirements building web services to and from MARSHA Assembly reservation system upgrade project to replace the existing system with an application leveraging cloud technology.
  • Task Included:
  • Point of contact for offshore contingency providing clarifications and support as needed.
  • Designed JSON request and response for inventory, search and book and hold events.
  • Use of Confluence and Jira for user stories and business requirements.
  • Working in an Agile environment running two week sprints, story point calculations, sprint planning and general maintenance of the Confluence and Jira applications.
  • Provided test scenarios and sample JSON for testing during development.

Confidential

Technical Business Analyst, Ashburn, VA

Responsibilities:

  • Supported Standard Operating Environment (SOE) in terms of redesigning the .NET portal that tracks all SW, HW, Network and mobile appliances company wide. The goal is to lower technology costs across all subsidiaries and move existing products to a set technology standard. Requires writing SDLC business, functional and technical documentation to support refactoring the database, UI and work flow. Assumed PM role for the contractor hired to re-design the existing system and promote to current technology that supports scalability.
  • Task Included:
  • PM for the project and act as the liaison project wide.
  • Setting up Scrum\Agile environment
  • Created business, functional and technical SDLC documentation.
  • Devised and improved content management practices for the SOE web application.
  • Setup new dev, test and production environments promoting to SQLServer 2012 for the database and was the PM leveraging both Confidential and off-shore resources.
  • Designed UI mock pages for the development team.
  • AS-IS documentation using Visio
  • Supported the existing system that required manual intervention to support the portal.

Confidential

Business Systems Analyst, Linthicum, MD

Responsibilities:

  • Supported the Health Benefit Exchange reporting team gathering applicant information regarding Qualified Health and Medicaid plan selections, enrollment and eligibility for both the Confidential and CMS.
  • Task Included:
  • Query builds based on end user requirements including testing and release procedures.
  • SFTP site management for archive and retrieval purposes.
  • ETL process design to pull the necessary application, eligibility and enrollment data.
  • Validation of the 834 EDI file submissions compared to reported enrollments.
  • In-progress work on moving to SSRS and Data Mining. Designing the analysis services database, data mart, data source views, dimensions and count calculations based on user requirement elicitation and future expansion.

Confidential

IT Admin\Programmer System Analyst, Crofton, MD

Responsibilities:

  • Chief Technical Officer and designer of the community association application upgrading to current technology.
  • System initially written in Access and ported to ASP and VB.Net.
  • Tasks Included:
  • ASP and VB.Net development using SQL Server backend, Technical design and SDLC Documentation.

Confidential

IT Admin\Programmer System Analyst, Ashburn, VA

Responsibilities:

  • Performed Business\System Analyst services acting as the liaison between the development team, business\end users and SAP staff to elicit data requirement fixes and formatting issues of legacy meter reading and billing data for preparation for import to SAP.
  • Updated VB.net application creating SQL Server views and stored procedures to pull legacy data and build tab delimited outputs for migration to SAP.
  • Updated and enhanced ASP.Net application showing migration status of meter and customer data tables migrated to SAP.
  • Task Included:
  • VB.Net development to normalize data into data structures that are then imported into SAP. Modify maintenance and process .NET application to show migration process.
  • VB.Net, VBA, SQL Server table design and creation of stored procedures and views.

Confidential

Application Systems Analyst\Programmer, Washington, DC

Responsibilities:

  • Responsible for supporting HUDs Public Housing application that manages Public Housing Authorities nationwide.
  • Elicit change request information from SME and stakeholders for planned releases.
  • Performed JAD sessions with team members to build technical requirements for planned enhancements.
  • Followed CMMI level 3 development processes.
  • Tasks Included:
  • CMMI Software development
  • Writing of SDM and PPM development and release documentation.
  • Creation of wire frames and mock screen UIs as needed.
  • Creation of use cases and test scripts for enhancements made during release initiatives.
  • Unit testing of code written and of other developers efforts.
  • Regression testing during UAT and Integration testing.
  • Code changes for break\fix and system enhancements in classic ASP, C++ COM Objects, SQL Server 2005\2008 Stored Procedures
  • Help desk support for software issues from the field offices.

Confidential

EHR & EPM System Analyst, Frederick, MD

Responsibilities:

  • Responsible for documenting and upgrading the practices Confidential EHR & EPM applications for 11 practices and over 100 doctors.
  • Tasks include:
  • Re-design of infrastructure to support to production, development and test environments.
  • Installed 4 hot fix patches successfully in development environment.
  • Familiar with Electronic Healthcare and Practice Management system process and support
  • Create SDLC technical documentation showing the infrastructure and upgrade process paradigm.

Confidential

Software Engineer, Arlington, VA

Responsibilities:

  • Worked in an Agile\Scrum environment supporting college enrollment CRM product.
  • Team developer supporting CRM product for college admissions system supporting both National and International student admissions developing in Classic ASP environment.
  • Used AGILE/SCRUM team method.
  • Tasks included:
  • Visual Studio 2008/2010 DB Layer using VB.Net
  • Classic ASP, Javascript and Jquery development

Confidential

Lead Programmer System Analyst, Owings Mills, MD

Responsibilities:

  • Core team lead in supporting the COS\eZSB Classic ASP web based policy writing system platform for new development and regulatory change enhancements. This system accounted for $800 Million of small book of business policies.
  • Elicit SME and end users change requests and designed functional and technical specifications via SDLC.
  • Creation of wire frames and mock screen UIs as needed.
  • Environment required close attention to ancillary and downstream systems that included:
  • DNB (Dunn and Brad Street) lookup web service updates.
  • ISO Location (Zip code and address lookup web service).
  • ZTR (Zurich Terrorist Report)
  • MVR for automobile lookups by VIN number.
  • Tasks included:
  • Visual Studio 2003/2005/2010 development for system utilities for db support in both ASP.Net and VB.Net
  • Classic ASP, Javascript, HTML, dHTML, IIS, COM development.
  • DB2/UDB table maintenance for table changes via the mainframe.
  • Creation of Web Services.
  • Support of other developers off-shore supplying technical requirements and support and manage developers as needed.

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