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Solution Lead/sr. Business Analyst/product Manager/scrum Master Resume

Irving, TX

SUMMARY:

  • Over 18 years of work experience in business solution engineering and software development life cycle as a Senior/Lead Business Systems Analyst, Solution Lead, Scrum Master and Project Manager with expertise in performing all the activities involved in identifying, conceptualizing, documenting, developing, managing and implementing functional and technical business solutions using Agile/Scrum, Waterfall, RUP software development methodologies predominantly in Banking and Financial Services, Insurance, Healthcare and Telecom industries.
  • A Certified Six Sigma Black Belt with great expertise in driving and implementing business process improvement, re - engineering and process automation projects. Worked extensively on various domains like Confidential Banking, Global Trade Finance, Health Benefits administration, Energy Marine Insurance, Telecom, Fuels(Oil & Gas).
  • Have expertise in working on new application development, product customization, business process design, Application Migration, Data Migration, Tech refresh, ETL/Data warehouse, BI reporting, POC and COTS implementation projects
  • Proficient in gathering requirements through JAD sessions/ interviews, analyzing and documenting the requirements using various tools, work with multiple impacted teams to design and propose a robust solution.
  • Proficient in client engagement, managing expectation, leading discussions & negotiations, multi-tasking and working on multiple projects simultaneously.
  • Proficient in analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business and system requirements.
  • Have expertise in leading cross-functional projects under aggressive timelines and manage multiple priorities in a dynamic environment.
  • Have provided scaled options for implementation based on the business need and appetite for investment.
  • Have expertise in data management, data analysis & representation and data capture requirement analysis to support\enhance system reporting capabilities.
  • Have Managed, Lead projects & actively dealt with Business Processes of projects involving UNIX, C, Java & C++, SQL, Oracle, VB, Web Apps, .Net, Java etc. - Spanning across Application servers, DB Servers, MQ Servers, Legacy Systems Integration.
  • Have expertise working on tools like, Visio, Requisite Pro, Blue Print, Clear Case, MS Project, AXURE, JIRA, Tableau
  • Have good understanding and functional knowledge of BPM tools.
  • Have good functional understanding on tools like IDM, Provision, DOORs.
  • Have expertise working on content management applications like Sharepoint.

TECHNICAL SKILLS:

Tools: MS Office suite, WAP (XML, WML scripts)Web Based HTML

Databases: MS Access, Oracle 9i, SQL server, DB2

Testing Tools: Winrunner, Load Runner, Test Director

Design Tools: Axure

Business Analysis Tools: Requisite Pro, Clear Case, IBM DOORs, Blue Print

Others: Good knowledge of ISO methodologies

EXPERIENCE DETAILS:

Confidential, Irving, TX

Solution Lead/Sr. Business Analyst/Product Manager/Scrum Master

Responsibilities:

  • Analyze and Identify the Business Processes that could be streamlined and improved through Business Process/Systems enhancements using Lean Process Improvement methodologies.
  • Initiate a project by putting together a Business Case highlighting the potential benefits and present it to Higher Management for approval.
  • Lead the analysis effort and plan, manage the project as a Lead Business Analyst.
  • Lead Solution Engineering development teams in terms of solutioning and strategy.
  • Gather and Define Business Requirements over JAD sessions with Business Process Owners and impacted stakeholders.
  • Document Business Functional, Data requirements using various documentation tools.
  • Analyze and Document As-Is and To- Be process flows using various BPM tools.
  • Perform Gap, Impact, Feasibility and Data analysis as needed to assess the impact of proposed solution on other related processes/Systems.
  • Conduct requirements walk thru sessions for all the stakeholders and present the proposed solution.
  • Work with Development, QA teams and manage deliverables to make sure the requirements are being met and the solution is implemented as planned.
  • Coordinate with Business Process, Application owners and lead the post production Change Management effort.
  • Provide regular project status updates to the Higher Management and other stakeholders throughout the Development Life Cycle.

Confidential

Lead/Sr. Business Analyst/PM

Responsibilities:

  • Gather and Define business requirements over JAD sessions with business representatives, impacted teams/stakeholders.
  • Perform extensive research on the functioning of existing data mart and all supporting/impacted upstream and downstream processes to understand the pain points.
  • Perform extensive gap, impact and feasibility analysis.
  • Work with the Risk group to better understand the Risks raised and architect a robust solution/approach to address the same.
  • Come up with a detailed Project Plan to implement the solution in a blended waterfall model in a given time frame.
  • Build consensus within the project team and other stake holders around the proposed solution and timelines.
  • Manage and Lead the BA team effort around this project.
  • Validate the existing STT mapping, processes and controls to identify issues if any and initiate further research for root cause analysis.
  • Work on issue remediation and logical closure.
  • Design and document necessary processes and controls to ensure data quality, integrity and security.
  • Document functional requirements, solution statements, Impact and traceability matrices.
  • Work with Data Warehouse team as a SME and provide data requirements and inputs on data model/architecture.
  • Work with ETL team and provide the necessary inputs on the ETL process design.
  • Conduct walk thru sessions with stake holders.
  • Conduct status update meetings with the stake holders to make everyone aware of the progress.
  • Coordinate with all the stake holders and make sure the requirements are being met.
  • Work on the business case for new repository.

Confidential, Lewisville, Texas

Lead\Sr. Business Analyst

Responsibilities:

  • Gather and Define business requirements over JAD sessions with business representatives and impacted teams/stakeholders
  • Document functional requirements, solution statements, Impact matrix and Traceability matrix, user stories.
  • Document STT/Data mapping documents for ETL projects.
  • Work with Data Warehouse team as a SME and provide data requirements and inputs on data model/architecture.
  • Work with ETL team and provide the necessary inputs on the ETL process design.
  • Review and provided inputs for XML file design and coordinate SFTP setup.
  • Facilitate and contribute to sprint planning, story prioritization and estimation efforts for project implementation in Agile mode.
  • Perform feasibility, impact and gap analysis to assess the new requirements impact on the existing process and effort required to implement/accommodate the new requirements.
  • Conduct walk thru sessions with stake holders.
  • Work with all the impacted application owners and make sure the system requirements are finalized and documented.
  • Provide inputs to Dev and QA teams in their effort to document Technical design and QA Test plan documentation and over the review sessions ensure all the requirements are covered.
  • Analyze the requirements and suggest/recommend suitable solutions.
  • Document as is and to be process flows using Visio.
  • Conduct update meetings with the stake holders to make everyone aware of the progress.
  • Coordinate with all the stake holders and make sure the requirements are being met.
  • Work on multiple projects simultaneously manage them through implementation.

Confidential, Irving, Texas

Lead/Sr. Business Analyst

Responsibilities:

  • Gather and Define business requirements over JAD sessions with all the impacted teams and stake holders.
  • Perform feasibility, impact and gap analysis to assess the new requirements impact on the existing process and effort required to implement/accommodate the new requirements.
  • Design and document To Be and As Is processes to cater the business process requirements. As part of this come up with detailed process and work flows.
  • Document detail Business requirements and conduct walk thru sessions with stake holders.
  • Work with all the impacted application owners and make sure the system requirements are finalized and documented.
  • Be part of the technical solution design and documentation.
  • Work with Design team as a SME and provide inputs on to be design and architecture
  • Manage the end to end requirements.
  • Analyze the requirements and suggest/recommend suitable solutions
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.
  • Coordinate with all the stake holders and make sure the requirements are being met and the project is following a set WBS and hitting all the project milestones.

Confidential, Irving, Texas

Lead Senior Business Analyst

Responsibilities:

  • Lead POC effort on the COTS application.
  • Gather and Define business requirements over JAD sessions with internal impacted teams and external vendors.
  • Perform feasibility, impact and gap analysis to assess the new requirements impact on the existing process and effort required to implement/accommodate the new requirements.
  • Design and document To Be and As Is processes to cater the business process requirements. As part of this come up with detailed process and work flows.
  • Document detail Business requirements and conduct walk thru sessions with stake holders.
  • Work with all the impacted application owners and make sure the system requirements are finalized and documented.
  • Be part of the technical solution design and documentation.
  • Work with Design team as a SME and provide inputs on to be design and architecture
  • Manage the end to end requirements.
  • Analyze the requirements and suggest/recommend suitable solutions.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.
  • Coordinate with all the stake holders and make sure the requirements are being met and the project is following a set WBS and hitting all the project milestones.
  • Manage end to end implementation of the project and make sure it is implemented within the specified timeframe and budget.

Confidential, Irving, Texas

Lead/Sr. Senior Business Analyst

Responsibilities:

  • Gather and Define business requirements over JAD sessions, calls and one on one meetings with business representatives.
  • Perform feasibility, impact and gap analysis to assess the new requirements impact on the existing process and effort required to implement/accommodate the new requirements.
  • Design and document To Be and As Is processes to cater the business process requirements. As part of this come up with detailed process and work flows.
  • Document detail Business requirements and conduct walk thru sessions with stake holders.
  • Work with all the impacted application owners and make sure the system requirements are finalized and documented.
  • Be part of the technical solution design and documentation.
  • Work with Design team as a SME and provide inputs on to be design and architecture
  • Manage the end to end requirements.
  • Analyze the requirements and suggest/recommend suitable solutions.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.
  • Coordinate with all the stake holders and make sure the requirements are being met and the project is following a set WBS and hitting all the project milestones.
  • Manage end to end implementation of the project and make sure it is implemented within the specified timeframe and budget.

Confidential, Irving, Texas

Senior Business Analyst/Project Manager

Responsibilities:

  • Define Treasury requirements via JAD sessions with Treasury representatives and impacted teams
  • Perform feasibility, impact and gap analysis to assess the new requirements impact on the existing process and effort required to implement/accommodate the new requirements.
  • Design and document To Be and As Is processes to satisfy the Treasury reporting requirements.
  • Document detail Business requirements and conduct walk through to make sure all requirements are captured accurately.
  • Work with Data Warehouse team as a SME and provide data requirements, inputs on data model/architecture and ETL process design.
  • Review and provided inputs for XML file design and coordinate SFTP setup.
  • Understand the current system architecture and data structure.
  • Define the data requirements, lead the data mapping sessions and provide inputs on source to target documentation.
  • Design and produce dashboard metrics around managed processes and Bank's performance on modification programs for Treasury consumption.
  • Analyze the data to study data disposition and data trends in order to translate it to actionable action items.
  • Represent the bank in annual government audits and provide the necessary data inputs.
  • Set and manage expectations around deliverables for all the impacted applications.

Confidential, Washington, DC

Senior Business Analyst

Responsibilities:

  • Study the existing system, system architecture and interfaces.
  • Understand the pain points, KPIs /CTQs and the basic functionality/system expectations by talking to the end users via JAD/Interview sessions.
  • Perform VA/NVA analysis on the existing process flows and identify the quick hits.
  • Document and manage requirements documentation using tools like Requisite Pro and Clear case.
  • Perform Impact & Risk analysis to figure out the impact of suggested changes on the existing system and the business processes supported by the system and the backend databases.
  • Design and propose a robust solution that would meet user requirements and review the same with the users.
  • Drive requirements walkthrough sessions with the offshore/onsite development team and answer their queries.
  • Partner with Development and Testing teams to ensure expected results.
  • Coordinate with Business during UAT testing effort to make sure they are satisfied with the To Be system performance and it is as per the requirements.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.

Confidential, Houston, Texas

Senior Business Analyst

Responsibilities:

  • Gather, analyze and document business requirements through JAD/interview sessions with the business users.
  • Study the existing system, system architecture, interfaces and the to be host system to analyze the feasibility to migrate and accommodate the existing data and business processes into the host system.
  • Manage requirements documentation using tools like Requisite Pro and Clear Case.
  • Perform Impact & Risk analysis to figure out the impact of suggested changes on the existing system and the business processes supported by the system and the backend databases.
  • Perform Gap analysis to project the scope of work involved in implementing the suggested changes.
  • Analyze the requirements and recommend more suitable solutions.
  • Design and create future system mockups based on user requirements and conduct review sessions
  • Drive requirements walkthrough sessions with the offshore/onsite development team and answer their queries.
  • Partner with Development and Testing teams to ensure expected results.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.

Confidential, Washington, DC

Senior Business Analyst

Responsibilities:

  • Gather, analyze and document business requirements by conducting JAD/ Client interview sessions.
  • Study the existing system, system architecture and interfaces to analyze the feasibility to accommodate new business requirements/ enhancements.
  • Manage requirements documentation using tools like Requisite Pro and Clear case.
  • Perform Impact & Risk analysis to figure out the impact of suggested changes on the existing system and the business processes supported by the system and the backend databases.
  • Redesign the existing technical processes and database structure supporting SWIFT messaging in order to integrate it to the new application being developed.
  • Perform Gap analysis to project the scope of work involved in implementing the suggested changes.
  • Analyze the requirements and recommend robust solutions.
  • Design and create future system mockups based on user requirements and conduct review sessions
  • Circulate the business requirements document to the stake holders and get their sign off.
  • Drive requirements walkthrough sessions with the offshore/onsite development team and answer their queries.
  • Partner with Development and Testing teams to ensure expected results.
  • Coordinate with Business during UAT testing effort to make sure they are satisfied with the To Be system performance and it is as per the requirements.
  • Develop user guides and provide user .
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.

Confidential, Parsippany, New Jersey

Senior Business Analyst

Responsibilities:

  • Analyze and study the existing system, system architecture and interfaces.
  • Perform feasibility and gap analysis
  • Analyze feasibility of aligning the applications with organization wide implementation of IDM/SailPoint including the analysis of specified independent identity management systems.
  • Design efficient business process workflows to meet the user requirements
  • Gather, analyze and document business requirements.
  • Design and create future system mockups based on user requirements
  • Partner with Development and Testing teams to ensure expected results.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.

Confidential

Senior Business Analyst

Responsibilities:

  • Analyze and study the existing system, system architecture and interfaces.
  • Perform feasibility and gap analysis
  • Design efficient business process workflows to meet the user requirements
  • Analyze feasibility of aligning the applications with organization wide implementation of IDM including the analysis of specified independent identity management systems.
  • Gather, analyze and document business requirements.
  • Design and create future system mockups based on user requirements
  • Partner with Development and Testing teams to ensure expected results.
  • Coordinate with Users for UAT.
  • Analyze the requirements and recommend more suitable solutions.
  • Gather and document reporting requirements and work with ETL team to make sure the required reports can be supported and data is available.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.
  • Design UI based on the business requirements

Confidential

Senior Business Analyst

Responsibilities:

  • Analyze and study the existing system, system architecture and interfaces.
  • Analyze and study the vendor system.
  • Perform feasibility and gap analysis.
  • Design efficient business process workflows to meet the user requirements.
  • Design UI based on the business requirements.
  • Gather, analyze and document business requirements.
  • Design and create future system mockups based on user requirements.
  • Partner with Development and Testing teams to ensure expected results.
  • Analyze the requirements and recommend more suitable solutions.
  • Conduct project update meetings with the stake holders to make everyone aware of the progress.

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