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Senior Business Analyst Resume

PROFILE:

Over 10 years of extensive experience in the field of Business Analysis and Process Engineering within Information Technology sector. Exceptional ability to proactively communicate and collaborate with customers, assess and analyze business information needs and ensuring smooth flow of business processes to achieve measurable business results and growth.

AREAS OF SPECIALIZATION:

Business Analysis: Requirements Elicitation, Business Process Modeling/Process mapping, Wireframing, Documentation, User stories/Epics, Use Cases, Activity and Swimlane Diagrams, JAD Sessions, User Acceptance Testing, Jira, Balsamiq, SQL, Visio, Confluence, Postman, Ms Office (Word, Excel, PowerPoint)

Project Management: Agile/Waterfall Methodologies, Scrum, Monitoring and Control, Time, Resource Planning & Scheduling, Risk Management, Providing s, MS Project, SharePoint, Team Foundation Server, VSS/SVN.

Process Management/Quality Assurance: Process Definition and Implementation, Document Reviews, Gap Analysis, Audits, Continuous Improvement, Risk management, CMMI, Quality Management, ISO 9001, ISO 27001, Measurement and Analysis

QA Analysis/Testing: Test scenario and Test case Writing, Test d Confidential Preparation, Test case Execution, Reviews, Functional, Performance and Regression Testing, Bug Reporting, API Testing, Postman, Quality Center, Mantis Test Case Management

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

  • Works extensively with product managers, SMEs and development team members to identify and analyze core requirements to fulfill the product vision
  • Work with team to develop design and process flows for executive leadership for strategic decision making
  • Collaborate with internal and external subject matter experts
  • Lead and initiate daily communications with internal cross functional team members to drive efficiency and effectiveness while ensuring that product goals are met
  • Develop and validate business and functional requirements, including ‘as is’ and ‘to be’ process models, visio diagrams/wireframes using balsamiq.
  • Define user stories and acceptance criteria for product features
  • Participate in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
  • Participate in the development and grooming of Project Backlog Stories
  • Track all project issues and resolution of those issues

Confidential, Columbia, MD

Senior Business Analyst

Responsibilities:

  • Provide business analysis expertise for developing, documenting, validating, and tracking business and functional requirements in effort of implementing cloud based identity management solution for Confidential using distributed IDM services including Okta IDaaS, Experian RIDP and Saviynt IGAaaS.
  • Elicited, communicated and documented requirements in form of process mappings, activity & sequence diagrams, usecases, epics/ user stories and acceptance criteria in close collaboration with the scrum team, business owners, SMEs, architects and developers, as well as the IDM product vendors to ensure the availability and reliability of the distributed IDM solution
  • Captured business rules for over 60 plus applications of Confidential .
  • Created and executed test cases for testing of REST APIs using postman to verify authorization, authentication, SSO, role/attribute base access controls, MFA and password reset
  • Act as liaison among clients, operations, and technical staff.
  • Participated in daily agile scrum stand - Up, biweekly sprint planning and retrospective sessions

Confidential

Senior Business Analyst

Responsibilities:

  • Managed project schedules, risks deliverables and reported these to senior and executive management
  • Conducted brainstorming sessions with stakeholders to gather raw requirements and facilitated JAD sessions to better understand the business domain, requirements and project scope.
  • Provided proactive, independent, consultative, strategic support, advice and subject matter expertise to associated product/service teams on all compliance matters.
  • Planned, facilitated and reported on quality assurance testing efforts and maintained traceability matrix and conducted functional, regression, user acceptance and performance testing to verify the client’s needs
  • Determined quantifiable gauges of business results and to develop metrics/criteria to be utilized as measurements for quality assurance.

Confidential

Senior Business Analyst

Responsibilities:

  • Taught Software Project Management & Software Process Management at MS level.
  • Taught Total Quality Management at BS level.

Confidential

Process Engineering Consultant

Responsibilities:

  • Defined and established a comprehensive QMS with respect to ISO 9001 requirements throughout the company.

Confidential

Manager Process Engineering / MR

Responsibilities:

  • Achieved ISO 9001 QMS for Confidential Technologies.
  • Laid the foundations of quality management and process engineering in the organization.
  • Provided audit and prepared an efficient team of internal auditors.
  • Defined and implemented processes related to ISO and CMMI Level 2 requirements.
  • Coordinated with different bodies and gave my recommendation to management in selection of one of them .

Confidential

Process Improvement Analyst/ MR

Responsibilities:

  • Earned several promotions due to exemplary work performance
  • Successfully defended DIS in surveillance audit for ISO 9001.
  • Performed as ATM for SCAMPI B and evaluated system as per CMMI level 2
  • Lead Confidential in SCAMPI A appraisal
  • Planned & executed whole activity of companywide internal audits.
  • Monitoring and keeping track of progress regarding Quality Engineering on all the projects.
  • Prepared and managed documentation related to ISO 9001 & CMMI level 2 & 3.
  • Contributed to software development process by and supporting employees to do their job in accordance to defined processes.
  • Assisted project managers to tailor the organizational defined processes according to the needs of the projects.
  • Performed gap analysis with respect to CMMI guidelines and provided feedback to further improve them.

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