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Curam Business Analyst Design Specialist Resume

Durham, NC

OBJECTIVE:

Driven Business Systems Analyst with a passion for technology and a variety of skills that contribute to the success of projects. Proven professional that thrives in an Agile Environment utilizing leadership and coaching skills to meet company goals and objectives. Project work with State of Nebraska and State of North Carolina to implement eligibility system called Curam.

TECHNICAL SKILLS:

  • Agile Methodology
  • Excel
  • Correspondence Design
  • Citrix
  • Sharepoint
  • Test Plan Writing/Execution Cognos
  • Microsoft Office
  • Kronos Windows
  • Data Models
  • BI Portal Curam
  • NDEN
  • Waterfall Methodologies Jira

PROFESSIONAL EXPERIENCE:

Confidential, Durham NC

Curam Business Analyst Design Specialist

  • Work with technical teams within an Agile environment and team approach.
  • Investigate reported system malfunctions.
  • Collaborate and present to stakeholders to create the requirements based on needs assessment planning.
  • Continue Operations and Maintenance in the Curam system via product backlog grooming.
  • Develop system specifications, create and maintain design documents - as well as writing Use Case - to meet requirements and standards.

Confidential, Lincoln NE

Medicaid IT Business Systems Analyst

  • Requirements writing for the Curam Medicaid Eligibility System.
  • Work with technical teams within an Agile environment and team approach.
  • Ensure Scrum boards are up to date and accurate.
  • Responsible for working on designing and testing of the new system (Curam).
  • Created mapping flow charts to show functions necessary in the Curam system.
  • Investigate reported system malfunctions.
  • Timely review of maintenance and enhancement request to confirm Nebraska Department of Health and Human Services prioritizations are met and the impact on the Medicaid Eligibility current system.
  • Collaborate and present to stakeholders in order to create the requirements based on needs assessment planning.
  • Conduct system and design analysis, including Fit Gap Analysis, to create new designs in a web based system called NTrac (Curam).
  • Expert in Nebraska Medicaid Magi and Non-Magi Programs, including rules, polices, and accuracy.
  • Develop system specifications, create and maintain design documents - as well as writing Use Case - to meet requirements and standards.
  • Create and execute test plans, files, and data for all new or modified functionality.
  • Ensure test results correspond to business need and do not create adverse results.
  • Work Waterfall and Agile Methodology approaches.
  • Complete unit testing on designs to identify defects within the coding.
  • Current Testing Team Lead.
  • Current Lead for all Medicaid and Long Term Care Correspondence.

Confidential, Fremont NE

Medicaid and Economic Assistance Social Service Lead Work

Responsibilities:

  • Maintained and modeled an attitude of outstanding customer service while working with clients who are applying for or receiving Medicaid Insurance and Supplemental Nutrition Assistance.
  • Continued a working knowledge of current policies/procedures and system updates.
  • Coached, mentored, instructed while providing case consultation and technical assistance.
  • Accurately completed complex and time sensitive work tasks.

Confidential, Fremont NE

Social Service Worker

Responsibilities:

  • Effectively used Microsoft Excel, Microsoft Word, and Microsoft Publisher.
  • Confidently used C1.
  • Answered client calls in a timely manner.
  • Processed cases according to Nebraska Administrative Code.

Confidential, Columbus NE

Technician Lead

  • Supervised 3 staff and 11 clients in a group home environment.
  • Created and implemented schedule-ensuring staff to client ratio.
  • Maintained confidential compliance through tracking and filing of client’s records.

Confidential, Norfolk NE

Confidential Technician

  • Supervised adolescent males with drug and or alcohol addictions and behavioral issues.
  • Accurately completed clerical tasks concerning resident’s records, including tracking and filing.
  • Executed intake and discharge paper work for residents as needed.

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